2/10 Terrible
Nicole
Travelled with family
18 Aug 2025
Dear Expedia,
My name is Nicole Downey. My son and I stayed for one night at this hotel on August 16th to the 17th.
We had several issues with our stay—one room had visible mold on the vents and the other room we were moved to smelled of cigarettes (I believe the guest next to us was smoking in their room).
I informed the staff present in the evening about my son’s medical concerns and safety and the issues with us staying in these rooms.
Alicia Jones, the night auditor, also read the letter from my son’s pediatrician. I have attached that letter as well.
Needless to say, this was not a good experience for us at all. We checked out as early as 5am and only got about 4 - 4.5 hours of sleep through the night.
Please respond to my concerns.
Sincerely,
Nicole Downey
Nicole
Stayed 1 night in Aug 2025






















