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Urbano Hotel

3.0 star property

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Photo gallery for Urbano Hotel

Breakfast area
Premium bedding, pillow-top beds, in-room safe, desk
Front of property
Reception
26-inch LCD TV with cable channels, TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Andes 1491, Montevideo, 11100
  • Place, Independence Plaza
    ‪2 min walk‬
  • Place, Radisson Victoria Plaza Casino
    ‪2 min walk‬
  • Place, Salvo Palace
    ‪4 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Premium bedding, pillow-top beds, in-room safe, desk

Single Room

  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, pillow-top beds, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room With Air Conditioning

Premium bedding, pillow-top beds, in-room safe, desk

Single Room With Air Conditioning

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

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Reception
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  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.0 out of 5, Very good, 141 reviews
The price is €40
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About this property

Urbano Hotel

This smoke-free hotel features a business centre, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Urbano Hotel offers 35 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and laptop-compatible safes. Pillowtop beds feature premium bedding. 26-inch LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Urbano Hotel, you're connected to the convention centre and just a quick walk from Auditorio Nacional del Sodre. Free WiFi in public areas, a business centre and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Auditorio Nacional del Sodre and 4 minutes on foot from Radisson Victoria Plaza Casino
  • Airport, ferry terminal and cruise terminal shuttle service available for a fee
  • Cats and dogs welcome free of charge
Public spaces have free WiFi and wired Internet. There's an onsite business centre. A cruise ship terminal shuttle and a round-trip airport shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Urbano Hotel.

This 3-star Montevideo hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UYU 40.25 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Urban Express
Hotel Urban Express Montevideo
Urban Express Montevideo
Urbano Hotel Hotel
Hotel Urban Express
Urbano Hotel Montevideo
Urbano Hotel Hotel Montevideo

Urbano Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 349 reviews
Rating 8 - Good. 148 out of 349 reviews
Rating 6 - Okay. 105 out of 349 reviews
Rating 4 - Poor. 38 out of 349 reviews
Rating 2 - Terrible. 17 out of 349 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A completely neglected and dirty place. I wouldn’t recommend to anyone. The area where is located in the city is dirty and ugly.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky dirty place

The place is really dirty, everything is out of date and stings like cigarette, no fire alarms, no smoke detectors, walls dirty, curtains ripped, air conditioning doesn’t work on the room I stay. You get what you pay, a cheap dirty place
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Valentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO VAYAN CUANDO ESTE JMENA, LA VAN A PASAR MAL.

La verdad, de terror. La habitación estaba sucia, el baño con el jabón del huésped anterior, las camas torcidas por no dar vuelta los colchones, telas de araña por todos los rincones. Los enchufes en los pies de la cama y el de la lampara estaba en corto,LAS FOTOS QUE MUESTRAN NO TIENEN NADA QUE VER CON LO QUE TE ENCONTRAS CUANDO LLEGAS... Para variar "la encargada" JIMENA, una mal educada, llame al hotel 11 veces y con la excusa de que "estaba lleno", nunca atendio, cuando llegamos, estaba vacio, nos trato muy mal, nos trato como el traste y ni siquiera te dejaba terminar de hablar, mucho menos te miraba a la cara y con esa actitud despectiva, UNA DESUBICADA TOTAL, NO DEBERIA TRABAJAR MAS AHI. Por suerte se fue y LORENA Y AGUSTIN, NOS TRATARON RE BIEN, ES LO UNICO DESTACADO DEL HOTEL. SUPER ATENTOS Y MUY EDUCADOS. NOS AYUDARON EN TODO LO QUE PUDIERON Y SON SUPER SIMPATICOS.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Renê F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima experiência

Péssima. Os quartos muito sujos. A roupa de cama era suja. Os quartos cheiravam muito mal. Fomos realocados de quarto e mesmo assim não resolveu. Ficamos apenas uma noite hospedados e fizemos check out antecipado, porque não aguentamos permanecer. A experiência foi horrível.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia buena receptividad y atencion se pued ellegar en bus desde dm aeropuerto d Carrasco ml experimente por recomendaciony me dejaron a 1 paso
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Nicanora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la atención del personal. Podrían mejorar la limpieza.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos um dia e foi bom, valeu custo benefício , mas o café da manhã muito caro. Outra coisa que gostamos foi a localização. Sentimos falta de informações turísticas na portaria. No mais bem tranquilo.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

jairo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Solo es recepción

El hotel solo se concentró en remodelar la recepción del hotel para dar al público una buena imagen. Las habitaciones muy regulares, demasiado abandonadas ya que les hace falta muchas detalles en la cual la apariencia de ellas es mala.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel em uma boa localização, sem luxos mas com bom custo benefício.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ一同親切で最高
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
no tengo nada que decir la propiedad esta muy deteriorada
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Habitaciones viejas y maltratadas, paredes con falta de pintura, espacios muy pequeños
Stayed 2 nights in May 2019
Verified

2/10 Terrible

ANDRÉ

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel nojento demais!!!!

O hotel está bem localizado, mas é um dos piores que já estive hospedado. Muito sujo, paredes e cortinas mofadas, travesseiros com marcas de baba e mal cheiro, como podem observar na imagem anexada. O ar condicionado possivelmente nunca foi limpo pelo estado do filtro. Corredores escuros e falta de segurança. Nossos amigos sem querer erraram o quarto e entraram no nosso com a chave deles. Os cofres não funcionam e o box do banheiro é minúsculo. O café da manhã é simples, mas estava saboroso.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
its location. This is only good thing about this hotel
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reserva no hecha

Llegué al hotel y me dijieron que no habia reserva a mi nombre y muy mal trato el recepcionista del hotel. Favor devolverme el dinero ya que no utilicé la reserva por mala comunicación suya. Tuve que andar con mi niña recoriendo hoteles para quedarme. Espantoso
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quedé muy conforme por el servicio del hotel Urban Express.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Convinience location , nice hotel , good service , ease check in and out
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insatisfação total

Hotel não possui um isolamento acústico nenhum, iriamos ficar 4 noites, porém conseguimos ficar apenas duas noites devido a noite mal dormida (Rua barulhenta e Hospedes barulhentos ), quarto com cheiro forte de cigarro onde solicitei a troca para outro. Itens de cama muito velhos e desgastados. Traças no chão. Café da manhã muito fraco.
Stayed 4 nights in Sep 2018
Verified

4/10 Poor

Welvi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hay hoteles más modestos, pero este es calamitoso!

Apenas entramos a la habitación había un denso olor a cigarro. La habitación hiper pequeña, cama vieja y paredes con humedad y descascarándose. El baño de no más de 60 centímetros cuadrados ya que no podías darte vuelta sin golpearte con las llaves de agua. no menciono otras cosas más para no seguir amargándome la vida. No vuelvo ni lo recomiendo a nadie.
Verified

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Dicht bij het centrum ook ook dicht bij de shipping-company ( voor verscheping van onze camper !).
Verified

8/10 Good

Oscar

Liked: Staff & service
Bien
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Donna

Liked: Staff & service

No frills lodging for a good price.

Traveled all over South America and this hotel was typical of most others in this price range. It had a nice lobby and the room was a good size. The shower had good water pressure and hot water. The walls were rather beat up but that is typical for this price range. The breakfast was a little better than some because it served cheese and lunch meat in addition to the typical high carb fare. The facility description said it had laundry service, but it in fact does not. They also do not offer affordable shuttle service to and from the airport. It cost 45 dollars to get to the airport with their Recommended taxi service.
Stayed 5 nights in Jan 2018
Verified

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bien todo normal
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incómodo

Baño diminuto, camas incómodas con resortes y aire acondicionado deficiente
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Jose

Disliked: Cleanliness, room comfort
Antiguo con bastantes elementos rotos, mala limpieza y escaso desayuno.
Stayed 1 night in Dec 2017