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Sheraton Laval Hotel

4.0 star property

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Photo gallery for Sheraton Laval Hotel

Meeting facility
Exterior
Restaurant
Meeting facility
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2440 Autoroute des Laurentides, Laval, QC, H7T 1X5
  • Place, Carrefour Laval
    ‪1 min walk‬
  • Place, Cosmodôme
    ‪7 min walk‬
  • Place, Centropolis
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪22 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | 43-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(96 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 43-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Laval Hotel

Hotel with a full-service spa, steps from Carrefour Laval
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Laval Hotel offers 244 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amerispa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Laval Hotel. During your stay, you're just a quick walk from Carrefour Laval. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at Amerispa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Carrefour Laval and 8 minutes by car from Mille Iles River Park
Sheraton Laval Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the business-friendly Sheraton Laval Hotel. Free self parking is available.

This 4-star Laval hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CAD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: CAD 21 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 21 to 25 per person
  • Fee for in-room wired Internet: CAD 9.95 per day (rates may vary)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 538322, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Laval
Hotel Sheraton Laval
Laval Hotel
Laval Sheraton
Sheraton Hotel Laval
Sheraton Laval
Sheraton Laval Hotel
Sheraton Laval Hotel Quebec
Sheraton Laval Hotel Hotel
Sheraton Laval Hotel Laval
Sheraton Laval Hotel Hotel Laval

Sheraton Laval Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1004 reviews
Rating 8 - Good. 189 out of 1004 reviews
Rating 6 - Okay. 48 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short stay but really great
Stayed 1 night in Sep 2025

8/10 Good

Jean-Francois

Stayed 1 night in Sep 2025

10/10 Excellent

Martin J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coning to Laval, Stay Here!

Enjoyed the facility and amenities it had…
Stayed 3 nights in Sep 2025

10/10 Excellent

Valeroe

Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there during a dance congres, the place was fantastic, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Gergi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 2 nights in Sep 2025

6/10 Okay

Maurice

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Bedros

Stayed 4 nights in Aug 2025

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marina, Brooklyn

Liked: Cleanliness, amenities
Great modern property! The only thing is it’s not close to downtown.
Stayed 2 nights in Aug 2025

8/10 Good

Vicki

Stayed 1 night in Aug 2025

2/10 Terrible

Hilda

Travelled with family
Disliked: Cleanliness, staff & service
Terrible Experience – Not Safe or Supportive I booked this hotel expecting a safe and relaxing weekend for me and my daughter. We drove from New York to Quebec, and from the start, the experience was disappointing. The border patrol was rude and unwelcoming, making sarcastic comments that set a negative tone for the trip. When we checked in on Friday, I parked my SUV in a spot within walking distance of the lobby, near the spa facility. The next morning, I discovered my car had been broken into and someone had attempted to steal it. When I reported this to the hotel staff, the manager told me that although the parking lot was on hotel property, they weren’t responsible for what happened. They also refused to offer a refund for the night I didn’t stay, directing me to call Expedia for that. The lack of assistance from the hotel was frustrating. I called 911 three times to file a report and receive a police report for my insurance claim. I was told someone would call me back, but I didn’t hear from the police until Monday afternoon—two days later! This entire experience was a nightmare, and I will never return to Canada or stay at any Sheraton hotel again. I cannot recommend this place to anyone looking for a safe or supportive stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kent

Stayed 1 night in Aug 2025

10/10 Excellent

Clarence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WoW

WoW parfait pour un week-end de filles!!! Tout est là à proximité!
Stayed 3 nights in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
My room 207 is quite noisy due to its facing highway. We hope there’s EV charging stations available within hotel’s parking facilities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

barbagiannis

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline, Hackettstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Nirouz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maxime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Eunyoung

Stayed 1 night in Aug 2025

8/10 Good

quang, South Grafton

Stayed 2 nights in Jun 2025

6/10 Okay

Nedim

Travelled with partner
Liked: Amenities, property conditions & facilities
The Sheraton Laval makes a great first impression from the outside and in the lobby, but the rooms tell a different story. The wallpaper in my room was peeling, the overall humidity made the space uncomfortable, and the in-room fridge was so weak it couldn’t keep bottled water cold. For the price charged, the experience simply does not meet expectations. Unfortunately, it feels closer to a 2-star stay than the quality one would expect from a Sheraton.
Stayed 1 night in Jul 2025