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Four Points By Sheraton Nairobi Airport

4.0 star property

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Photo gallery for Four Points By Sheraton Nairobi Airport

Restaurant
Reception
Exterior
Seasonal outdoor pool
Traditional Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

View in a map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, African Heritage House
    ‪7 min drive‬
  • Place, Nairobi National Park
    ‪12 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min walk‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

9.8 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Park View

Suite, 2 Single Beds, Park View | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Single Beds, Park View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Park View

  • 67 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points By Sheraton Nairobi Airport

Hotel in Nairobi with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a health club, a snack bar/deli and a steam room are on-site. Housekeeping is available on request.
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 42-inch LED televisions come with premium cable channels.

Bathrooms include baths or showers, bathrobes and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hairdryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club, a steam room and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of Four Points By Sheraton Nairobi Airport's proximity to the airport. During your stay, you'll be close to Gateway Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body treatments, manicures and pedicures or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 6 minutes by car from Gateway Mall and 9 minutes from The Imaara Shopping Mall
  • Free airport shuttle service
Four Points By Sheraton Nairobi Airport offers its guests a full-service spa, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 16577 square feet (1540 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Nairobi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Four Points By Sheraton Nairobi Airport has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16,577 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Nairobi Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Nairobi Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 20 January and close on 31 December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Four Points By Sheraton Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 898 reviews
Rating 8 - Good. 158 out of 898 reviews
Rating 6 - Okay. 42 out of 898 reviews
Rating 4 - Poor. 26 out of 898 reviews
Rating 2 - Terrible. 27 out of 898 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a weary traveler the most important thing is the fast and efficient airport pickup and check in. I had been traveling for 30 hours by the time I got to the hotel and I was really ready to rest for an early morning flight. Thanks to all the staff there!
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Stayed 1 night in Jun 2025

2/10 Terrible

John

Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

Shawna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and staff was very attentive.
Stayed 1 night in May 2025

10/10 Excellent

Bianey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with rooftop restaurant and pool that overlook the Preserve. Short 5 minute drive to the Nairobi Airport. Shuttle is complimentary to/from airport. Can be booked for a fee to take you into town. Has a 24 hour restaurant on ground floor with amazing food!
Stayed 1 night in May 2025

10/10 Excellent

Shane

Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 3 nights in Apr 2025

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant
Stayed 1 night in May 2025

8/10 Good

milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right at the airport, clean, modern, a rooftop pool and bar and grill are a treat. Friendly staff and the restaurants serve a variety of foods. Include the breakfast in your price when booking, well worth it.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay !!

Amazing staff - great new menu at the restaurant- lovely pool area
Stayed 1 night in May 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close at the airport, the staff very helpful, and the shuttle to airport, really convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
I only spent one night, but staff helpfully picked me up from the airport and that night was very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Saidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Badru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services.
Stayed 1 night in Apr 2025

10/10 Excellent

Treacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security here is intense, but once through all is good. Service is awesome and staff is engaging, well trained. The 5th floor restaurant is very good as well. I was most impressed with the gym/spa. I wish they had better grounds, but hey...it's a high end airport hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at the hotel, really nice place, comfortable room.and bed , great service and the a staff, very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around
Stayed 1 night in Mar 2025

10/10 Excellent

Donald, Troy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near the airport.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Quick layover at Nairobi Airport Elegant and close to airport Lovely and helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ernest

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Amenities
The entire staff were friendly, smiling and polite. The food was delicious!
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The best and closest hotel to the Nairobi airport. The hotel staff actually made sure my name was on a signboard for the shuttle and that as soon as I reached out to the driver I was immediately taken to the hotel and did not have to wait for other passengers.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Room 213

Staff were excellent. Room 213 was noisy with phones and answering machines ringing next door all night! Bathroom shower flooded the bathroom with water as no divider so had wet feet sitting on the toilet and floors were very dangerously slippery.
Stayed 1 night in Feb 2025