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The Sarova Stanley

5.0 star property
VIP Access

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Photo gallery for The Sarova Stanley

Outdoor pool, pool umbrellas
Property preview
43-inch Smart TV with satellite channels, TV
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100
  • Place, University of Nairobi
    ‪7 min walk‬
  • Place, Uhuru Park
    ‪8 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Stanley Club Room

2 bars/lounges, poolside bar

Stanley Club Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Queen Room

1 bedroom, premium bedding, down duvets, in-room safe

Stanley Queen Room

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Stanley Club Twin Room

View from room

Stanley Club Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Stanley Premium Club Room

View from room

Stanley Premium Club Room

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

City view

Heritage Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Stanley Twin Room

View from room

Stanley Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 2 Single Beds

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Exterior
Hyatt Regency Nairobi Westlands
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 67 reviews
The price is €124
includes taxes & fees
3 Nov - 4 Nov
Hyatt Regency Nairobi Westlands

About this property

The Sarova Stanley

Luxury hotel connected to the convention centre in Nairobi with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. Change of towels is available on request
The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Tulia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Sarova Stanley. During your stay, you'll be connected to the convention centre and just a quick walk from Tom Mboya Statue. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking
  • For dining with pool views, stop by Pool Deck Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments or massages at Tulia Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from United Nations Office at Nairobi and 10 minutes from Nairobi National Park
  • Airport shuttle service available for a fee
The Sarova Stanley offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 2443 square feet (227 square metres) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the luxury The Sarova Stanley. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this Victorian Nairobi hotel.

Pool Deck Restaurant – This poolside restaurant serves breakfast, lunch and dinner.
Thai Chi Restaurant – This restaurant specialises in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe – This café serves breakfast, lunch and dinner. Open daily.
The Exchange Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Deck Restaurant
  • Thai Chi Restaurant
  • The Exchange Bar
  • Thorn Tree Cafe

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,443 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1902
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sarova Stanley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. The Sarova Stanley offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

Reviews

The Sarova Stanley Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 482 out of 758 reviews
Rating 8 - Good. 195 out of 758 reviews
Rating 6 - Okay. 49 out of 758 reviews
Rating 4 - Poor. 14 out of 758 reviews
Rating 2 - Terrible. 18 out of 758 reviews

Reviews

10/10 Excellent

Loretta Dale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent food
Stayed 5 nights in Jun 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

This is a high quality hotel. The rooms were clean and comfortable, the staff was friendly. We liked our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great!!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 2 nights in Jul 2025

8/10 Good

Carmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality was great during breakfast and room service. Many thanks to Beatrice and the kitchen staff or a friendly greeting every morning.
Stayed 9 nights in Jun 2025

8/10 Good

David Odhiambo Mumbo

Liked: Amenities
Simply the best staff
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy @ Stanley

Stayed 2 nights in Jun 2025

10/10 Excellent

GEORGE

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service during troubled times

Beautiful old hotel in downtown Nairobi. The suite was excellent. The lounge is great. The hotel helped us get to the airport when downtown was hit with the Gen Z protests.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time. Wonderful place, great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Awesome people, great atmosphere, delicious food. The only complaint was the bed was too hard.
Stayed 4 nights in May 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, property conditions & facilities
Historic property
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

6/10 Okay

Wondyrad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is located in the heart of the city. The building has seen better days, but it’s still a decent place to stay. Unfortunately, not all the services advertised were available. However, the manager did offer to arrange a visit to another facility, but it wasn’t worth the hassle.
Stayed 3 nights in May 2025

10/10 Excellent

Lawino

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

2/10 Terrible

ANIL

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Asking me for Extra Charge for Late Checkout

I have been staying in this Hotel since 1999. At one point of time I had given them a contract from my local company, for minimum 100 room nights in a year. This was probably in 2002-2005. Now-a-days I fly from DELHI through Air India and flight reaches there at 6:30 PM and thus I check-in at about 8:00 PM. My return flight timing is 08:00 PM from Nairobi. When I asked them for a Late check-out at 2:00 PM (instead of normal check-out time of 11:00 AM), the person at the hotel reception tells me after confirming from his seniors over the phone, it will cost me extra. If that is the behaviour of the hotel, where I have been staying since 25+ years, I would rather change the hotel. Incidentally, I was staying in a club room.
Stayed 5 nights in May 2025

2/10 Terrible

ANIL

Stayed 5 nights in Mar 2025

8/10 Good

Godfrey, Richardson

Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right in the middle of the CBD. Hotel has a lot of history and staff is very knowledge about the property. Maxwell who was in the 1902 Club Lounge was truly amazing and made the stay very memorable. If you can spend a little extra for the Club Lounge, it is worth it.
Stayed 4 nights in May 2025

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful safe Haven

The iconic hotel that’s been there for well over a century is well maintained right smack in the middle of the hustle bustle of Nairobi. A safe secure place to go after the craziness of the streets.
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
As always it was great to spend time at the Stanley.
Stayed 1 night in May 2025