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The Sarova Stanley

5.0 star property
VIP Access

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Photo gallery for The Sarova Stanley

3 restaurants, breakfast, lunch, dinner served; Thai cuisine
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Exterior
Exterior
3 restaurants, breakfast, lunch, dinner served; Thai cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100
  • Place, City Square
    ‪5 min walk‬
  • Place, City Market
    ‪5 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪7 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Stanley Club Room

2 bars/lounges, poolside bar

Stanley Club Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Queen Room

Premium bedding, down duvets, in-room safe, desk

Stanley Queen Room

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Stanley Club Twin Room

View from room

Stanley Club Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Stanley Premium Club Room

View from room

Stanley Premium Club Room

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

City view

Heritage Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Stanley Twin Room

View from room

Stanley Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

The Sarova Stanley

Luxury hotel connected to the convention centre in Nairobi with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. Change of towels is available on request
The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Tulia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Sarova Stanley. During your stay, you'll be connected to the convention centre and just a quick walk from Maasai Market. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking
  • For dining with pool views, stop by Pool Deck Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials or body treatments at Tulia Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by car from Nairobi National Park and 12 minutes from Thika Road Mall
  • Airport shuttle service available for a fee
The Sarova Stanley offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 2443 square feet (227 square metres) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the luxury The Sarova Stanley. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this Victorian Nairobi hotel.

Pool Deck Restaurant – This poolside restaurant serves breakfast, lunch and dinner.
Thai Chi Restaurant – This restaurant specialises in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe – This café serves breakfast, lunch and dinner. Open daily.
The Exchange Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Deck Restaurant
  • Thai Chi Restaurant
  • The Exchange Bar
  • Thorn Tree Cafe

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,443 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1902
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sarova Stanley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. The Sarova Stanley offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

The Sarova Stanley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 787 reviews
Rating 8 - Good. 202 out of 787 reviews
Rating 6 - Okay. 50 out of 787 reviews
Rating 4 - Poor. 14 out of 787 reviews
Rating 2 - Terrible. 18 out of 787 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older, beautiful hotel with a lot of character and charm had everything that you wanted. The staff was friendly, accommodating, and helpful. Couldn’t ask for a better people I would definitely stay in this hotel again.
Stayed 5 nights in Oct 2025

10/10 Excellent

John Arvin

Stayed 13 nights in Sep 2025

8/10 Good

Rose Mwaka

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

David, San Tan Valley

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of breakfast items, both traditional and local.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tanya, boulder

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with attentive and friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel in the centre of Nairobi. We had a club room which gave us access to the 1902 Lounge. The service from the hotel staff was excellent and we had a great history tour of the hotel from Maxwell, who was very knowledgeable. It was a very memorable stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Denis, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sarova Stanley hotel was an absolute delight! We spent a night here, eagerly anticipating our morning connection via Safarilink. Our stay could have been even longer, but it was so great that we didn’t want it to end. Raechel and Paul, our friendly staff, went above and beyond to make our experience unforgettable. They helped us check in a bit past midnight, even though it was a bit late. They also created a wake-up call to ensure we had enough time to grab breakfast before our 6:45 am departure. We’ll definitely make it a point to stay here again on our next visit.
Stayed 1 night in Sep 2025

10/10 Excellent

Bernadette, Bellevue

Stayed 1 night in Sep 2025

10/10 Excellent

Mawin, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff
Stayed 9 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent hotel. Centrally located. Fabulous restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce, White Rock

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are excellent. Very welcoming and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Yadav, Peterborough

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice swimming pool still can be used after checked out which was really helpful to wait.
Stayed 1 night in Sep 2025

10/10 Excellent

Yadav, Peterborough

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service. It is in the core area and you feel a bit noisy otherwise we really had an excellent stay!! Staff are very polite and service oriented.
Stayed 2 nights in Sep 2025

6/10 Okay

Jocquill

Liked: Staff & service
I wouldn’t consider thisba 5 star hotel I will consider it to be a 3 star its very old missing alot of amenities need some major upgrades good place if you want to be in the heart of Nairobi but overall a 3 star
Stayed 8 nights in Jul 2025

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Sarova Stanley was great. The staff was helpful and thoughtful. For example, a team member saw me walking in the hall in socks, briefly and provided slippers. The decor gives a sense of its colonial roots and the restaurants offer a great variety of Kenyan, South Asian and other cuisine. The bathrooms could use an update. The only major complaint was getting someone to get phone working. I had to text a manager to assist after 3 verbal requests. Despite this, a lovely hotel in a fascinating city.
Stayed 10 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service and facilities, definitely 5%
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarova is a beautiful property. But what makes it exceptional is the staff - they are beyond excellent. Their service is outstanding. This property is highly recommended for visitors to Nairobi.
Stayed 1 night in Aug 2025

10/10 Excellent

Ira H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and character with modern conveniences and incredibly caring staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
The level of service from everyone was incredible
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Staff was warm and friendly, the rooms were clean and comfortable. Charming 125 year old hotel with a lot of history. The breakfasts were spectacular, plan on getting that added.
Stayed 5 nights in Aug 2025

10/10 Excellent

Santosh, Randolph

Liked: Cleanliness
One of the oldest and most iconic hotels in Nairobi with lot history and colonial past
Stayed 3 nights in Aug 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nostalgic stay at this historic hotel. Absolutely wonderful hotel and excellent service and staff. The food is fantastic and loved the bars and multiple places to eat within the hotel.
Stayed 1 night in Aug 2025