Tru by Hilton Nashville Downtown Convention Center

2.5 star property

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Photo gallery for Tru by Hilton Nashville Downtown Convention Center

A modern outdoor seating area with a fire pit, blue furniture, and a green planter.
A rooftop pool area with lounge chairs, a bar, and a grill.
A self-service beverage station with a refrigerated display and a coffee machine.
A modern breakfast area with a counter displaying various food items and a sign reading "TOP IT BREAKFAST".
A modern indoor recreational area with pool tables, comfortable seating, and large windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Place, Music City Center
    ‪3 min walk‬
  • Place, Country Music Hall of Fame and Museum
    ‪3 min walk‬
  • Place, Bridgestone Arena
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

8.2 out of 10
Very good
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(78 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tru by Hilton Nashville Downtown Convention Center

Along with an outdoor pool, this hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with a hairdryer and an iron/ironing board. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Nashville Downtown Convention Center. During your stay, you're just a quick walk from Bridgestone Arena. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Music City Center and 6 minutes on foot from Bridgestone Arena
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Tru by Hilton Nashville Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Tru by Hilton Nashville Downtown Convention Center. For a fee, parking is available.

Smoking is allowed in designated areas at this Nashville hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cole

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in the perfect location and the breakfast was amazing!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and close to downtown
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great front desk staff, and the breakfast buffet was excellent!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and an amazing breakfast. Love the location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Larrisa

Liked: Cleanliness, staff & service, amenities
Clean room, lots to do in the lobby and excellent location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and had everything we needed for our short stay. It was within walking distance of Bridgestone Arena, which was PERFECT!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Loni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly staff. Speedy check in.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Everyone was very nice and hospitable. I would definitely stay there again and the location was perfect to be able to walk to everything.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
Knowledgeable and friendly staff Great breakfast !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Friendly room was nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Staff was very helpful. The location was perfect.breakfast was amazing. Will stay here again. Super close to the Bridgestone arena.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious and just a few blocks walk to Bridgestone Arena.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Scotty

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect! We really enjoyed this room. Clean, nice size, staff was pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lanthanh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet and staffs are extremely friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nathan Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bright and attractive room. Excellent breakfast. Close to Broadway and attractions
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shows at Bridgestone
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nancy Ann

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel,staff are very friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great location, great breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property. Close to Broadway
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and awesome staff. Second time here and will come again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
My absolute favorite hotel to stay at in Nashville! Not only are the rooms and lobby spotless, the breakfast and snack choices are amazing and the staff is unbelievably courteous and attentive but they truly go above and beyond every single moment to make you feel welcome.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect room and quiet hotel. Walkable to all attractions
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great breakfast, clean room and friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice place!
Stayed 2 nights in Dec 2025