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Hampton Inn & Suites New Haven - South - West Haven

2.5 star property

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Photo gallery for Hampton Inn & Suites New Haven - South - West Haven

Restaurant
Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Free daily buffet breakfast
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Laundry
  • Gym
  • Free WiFi

Explore the area

View in a map
510 Saw Mill Rd, West Haven, CT, 06516
  • Place, University of New Haven
    ‪4 min drive‬
  • Place, Yale University
    ‪7 min drive‬
  • Place, Yale-New Haven Hospital
    ‪7 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites New Haven - South - West Haven

Hotel in West Haven with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
Hampton Inn & Suites New Haven - South - West Haven offers 98 accommodations with video game consoles and coffee/tea makers. 48-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This West Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites New Haven - South - West Haven gets good marks from our customers. During your stay, you'll be within walking distance of PEZ Visitor Center. Free WiFi in public areas, an indoor pool and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Yale University and 6 minutes from Yale-New Haven Hospital
  • Pets welcome for a fee
Hampton Inn & Suites New Haven - South - West Haven offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites New Haven - South - West Haven also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This West Haven hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Haven New South Haven
Hampton Inn New Haven South West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn New Haven South West Haven Hotel
Hampton Inn New Haven
Hampton Inn Suites New Haven South West Haven
Hampton Inn Haven West Haven
Hampton Inn & Suites New Haven - South - West Haven Hotel
Hampton Inn & Suites New Haven - South - West Haven West Haven

Hampton Inn & Suites New Haven - South - West Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities, room comfort

Clean but noisy overnight & breakfast was lacking

Overall, this hotel was very clean and comfortable, however, the night front desk staff was a little rude and the breakfast was a joke. The breakfast area was cluttered and the options were meager at best. Different food supplies were out. First morning, there was no coffee or syrup for waffles. The 2nd morning, the hot options were out. Last morning we decided to grab fast food for breakfast. Also, the local of the hotel right on next to the interstate made it difficult to sleep with the loud traffic on the interstate all night.
Stayed 3 nights in Aug 2025

10/10 Excellent

??

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Cordelia

Travelled with family

Nice hotel but no food

Overall hotel was nice and good condition. Staff was nice. I was disappointed that the market place in hotel was completely empty! All they had were sodas! No vending machines either! And the breakfast was basic. They ran out of certain foods at breakfast!
Marketplace
Marketplace
Stayed 1 night in Aug 2025

10/10 Excellent

Taji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only there for one night but the place was very clean and well staffed. The breakfast buffet could have been more robust but it had things I wanted to eat. The coffee was available all day and was good--this was a big plus!
Stayed 1 night in Jul 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Stayed 5 nights in Jul 2025

10/10 Excellent

Melisa

Everything was great.
Stayed 1 night in Jul 2025

4/10 Poor

Ryan

Travelled with partner
Disliked: Cleanliness
Check in was 3pm, our room was not ready until 4:10. Once we got to the room, the cleaning solution was overwhelming for our first 2-2.5 hrs. In the pool area, it was littered with wrappers even though it says no food or drink was allowed. Finally, whoever slept in our room must had used Ben Gay the night before because the pillow and bedspread had the strong smell of it. Very disappointed in our overall experience.
Stayed 1 night in Jul 2025

2/10 Terrible

Li

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Anitra

Disliked: Cleanliness, property conditions & facilities
Beds were comfortable. Lobby and outside parameters where not well kept. There was trash everywhere. Need to have someone looking at the in/outside 24 hours per day. Lobby floors were sticky. Asked for early check-in to attend a wedding in Hartford by 4pm as we were traveling from Out of town. Arrived at 10:00am and did not get in the first room until 1:30pm, despite me watching the early check-outs and cleaning staff available.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. We were only there for one night, but the room was lovely. The bathroom was extra large. The bed was very comfortable. The breakfast was typical of a Hampton Inn, with plenty of hot and cold choices. Would recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love a Hampton Inn stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Jared, New Haven

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nothing
Stayed 1 night in Jul 2025

10/10 Excellent

Yordano

Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in my stay, I have stayed at this location many times as it’s convenient to visiting my family from out of state. One of the main reasons I stay is because it’s always been one of the nicest with a pool close by. The pool was out of service and has been for months according to the unpleasant man at the desk upon check in. The hotel only provides minimal towels, wash cloths, phones in rooms don’t work to call for more and hallways had visible mold in them with unmade repairs. Very disappointing, will not be back again.
Stayed 4 nights in Jul 2025

8/10 Good

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was in great shape.Clean and spacious.Also quiet no issue getting in a nap and sleeping at night. Check in was quick and easy and person at desk very friendly.
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the hotel. Just two advice: Put water in the rooms and make WiFi accessible.
Stayed 1 night in Jul 2025

8/10 Good

Laura

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Rickey

Travelled with partner
Liked: Cleanliness
No night shade, ask them to fix it nothing done. Room phone not working. Customer service wasn’t good
Stayed 3 nights in Jul 2025

8/10 Good

Matilda Milambo

Business traveller
Liked: Cleanliness, staff & service
Carpet in hallways old and has a stuffy smell plus cigarettes smell. Room and linen was very clean.
Stayed 2 nights in Jul 2025

8/10 Good

Kito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room nice and clean, but pool inoperable.

My stay was okay. I booked because my family wanted to use the pool and found out the pool was not open, very disappointing. It would be nice to make a note of that upon reserving the room.
Stayed 1 night in Jun 2025

4/10 Poor

Sandeep

Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a great stay. My only complaint was the room was a bit humid causing the sheets to feel wet which was unsettling, but it is July so like hard to be upset about that
Stayed 1 night in Jul 2025