Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Exterior
Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Room, 1 King Bed (Alexa Tower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Alexa Tower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (French Quarter View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Canal Street View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza New Orleans French Qtr - Astor by IHG. During your stay, you're just a quick walk from Bourbon Street. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the restaurant and the local sightseeing
  • Steps from Bourbon Street and Canal Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Dickie Brennan’s Bourbon – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1872 out of 4657 reviews
Rating 8 - Good. 1057 out of 4657 reviews
Rating 6 - Okay. 743 out of 4657 reviews
Rating 4 - Poor. 453 out of 4657 reviews
Rating 2 - Terrible. 532 out of 4657 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The time we stayed at the Crowne was very very busy - Mardi Gras time. But the staff was very accomodating
Stayed 6 nights in Mar 2025

10/10 Excellent

Leticia Ann

Travelled with partner
First time in New Orleans and enjoyed every minute of it. Out stay was clean and comfortable
Stayed 4 nights in Mar 2025

6/10 Okay

Annu

Liked: Staff & service
Disliked: Cleanliness
Great location, although the property itself is a little older
Stayed 1 night in Mar 2025

10/10 Excellent

Latasha

Travelled with family
Liked: Staff & service, amenities
The location
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel. But, our window view was of burnt wood and bags of trash. Could've been construction trash. Not sure. I opened the curtains and immediately closed it. Not a sight to be looking at. There was a terrible loud noise that sounded like someone was vacuuming all night long. It was annoying. But the check in staff was great and the location was great.
Stayed 1 night in Mar 2025

6/10 Okay

Erica

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel is nice and great local to walk around. They have valet parking which is a must since the area has very limited parking. Valet is an extra charge $50 a day. However, management does not do well with addressing issues. This is probably due to the high volume of people there. Overall, a good hotel and a great city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a great stay I’ll be back.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ashley

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property double charged me for insidentals as well as double booked one of our rooms. One toilet didn’t work and the sink didn’t work as well. I usually always stay here for Mardi Gras’s but I will no longer hook this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great I liked the area and the scenery and good being my first time in New Orleans. The only thing I didn’t like was that the bed frame was too big for the mattress and I hit my leg on the railing as I walked around the bed and I was unaware that I needed extra money to check in because the young lady I spoke with prior to the trip said that I didn’t need anything extra other than my identification.
Stayed 6 nights in Mar 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally disappointed

Bedbugs
Stayed 2 nights in Mar 2025

10/10 Excellent

Guysma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable and very near Bourbon Street.
Stayed 3 nights in Mar 2025

8/10 Good

Lizet

Travelled with partner
Any time we visit New Orleans Crowne Plaza is our spot to stay. We normally enjoy and can’t wait to be back. This time around was a little different started off with no Valet parking we understand that it may had been a little more packed then usual but no kind of effort on giving us a time frame on when it would be available. We were instructed to do self parking 4-6 blocks away from the hotel. Only one Elevator was working on the Alexa tower And it took a good 5 minutes.
Stayed 2 nights in Mar 2025

8/10 Good

Larry

Stayed 1 night in Mar 2025

10/10 Excellent

Hailey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Stayed 4 nights in Mar 2025

2/10 Terrible

Kelli

Travelled with family
Disliked: Staff & service, amenities
The beds were soooo hard and very uncomfortable, and loud. The room had a FUNK, they put us on a floor of young teens on their prom night!! Let’s just say we woke up to ketchup outside our door, followed by drinks and trash all over the elevator waiting area. Will never book there again!
Stayed 1 night in Mar 2025

4/10 Poor

Shawn

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
It was a very nice layout close to Bourbon Street and canal easy access
Stayed 3 nights in Mar 2025

6/10 Okay

Mindi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Needs renovation
Stayed 6 nights in Dec 2024

8/10 Good

Amanda, Leesville

Liked: Cleanliness, property conditions & facilities
Great hotel in French quarter right on canal and bourbon st!!! Walkable
Stayed 2 nights in Feb 2025

6/10 Okay

sheryl

Disliked: Amenities, property conditions & facilities
For a IHG property I thought the Astor was very overpriced, very much in need of upgrading, maintenance was poor, toilet continually ran & also leaked. It was a convenient location but really was a totally average hotel for the money it cost us
Stayed 5 nights in Mar 2025

6/10 Okay

Andy, Sierra Madre

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
A very good location
Stayed 3 nights in Mar 2025

2/10 Terrible

LINCOLN

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained property, dirty, broken toilet and sink. Management staff not friendly. Inconsistent housekeeping service. Was very dissatisfied and disappointed.
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown plaza

Room was large. Staff friendly. Room was clean. Location convenient to the quarter. Could use outside security. Vagrants and people awlling drugs on sidewalk.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie S, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Astor Crowne Plaza is located by Bourbon Street. Lots of shops and restaurants close by.
Stayed 4 nights in Mar 2025