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Comfort Suites Harvey - New Orleans West

2.5 star property

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Welcome to Comfort Suites, featuring a modern entrance with a covered walkway and glass doors.
Relax in the stylish lobby, featuring a comfortable seating area with a sofa, armchair, and decorative flower.
Two single beds with white linens, flat-screen TV, and a desk with chair.
Welcome to Comfort Suites, where guests can check in and enjoy a warm atmosphere.
Relax in our spacious lobby with a large seating area, central chandelier, and comfortable tables and chairs.

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1611 Elton Court Rd, Harvey, LA, 70058
  • Port of New Orleans
    ‪11 min drive‬
  • Ernest N. Morial Convention Center
    ‪11 min drive‬
  • Canal Street
    ‪13 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, Multiple Beds, Accessible, Non Smoking

Studio Suite, Multiple Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is €106
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About this property

Comfort Suites Harvey - New Orleans West

Hotel in Harvey with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Harvey - New Orleans West offers 55 accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Comfort Suites Harvey - New Orleans West, you'll be close to Port of New Orleans. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 10 minutes by car from National World War II Museum and 10 minutes from Ernest N. Morial Convention Center
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Suites Harvey - New Orleans West. Free self parking is available. The property offers extended parking privileges.

This Harvey hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Harvey
Comfort Suites Hotel Harvey
Comfort Suites Harvey New Orleans West Hotel
Comfort Suites New Orleans West Hotel
Comfort Suites Harvey New Orleans West
Comfort Suites New Orleans West
Comfort Suites Harvey - New Orleans West Hotel
Comfort Suites Harvey - New Orleans West Harvey
Comfort Suites Harvey - New Orleans West Hotel Harvey

Comfort Suites Harvey - New Orleans West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 227 out of 686 reviews
Rating 8 - Good. 176 out of 686 reviews
Rating 6 - Okay. 86 out of 686 reviews
Rating 4 - Poor. 80 out of 686 reviews
Rating 2 - Terrible. 117 out of 686 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Raychelle

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Don't do it. Not worth it!

My stay was not a pleasnt one. It started with me not being able to access my room. Maintenance had to jimmy the lock to open the door. This made me feel uncomfortable, not because I thought he would do me anything to me, but because it was so easy to do. Once in the room, the lamp didn'work and neither did the TV. I was given a second room that was already occupied. I then asked for a refund, but was told by the "Boss" that wasn't going to happen. Finally after an hour or so I was put in another room with a non-working tv. At this point it was 11pm and I was over it. Oh, while waiting in the lobby another guess told me she waited 5 hours for her room, so I guess I was lucky. I'll be contacting corporate in the morning. I didn't see the wall until I pulled back curtain the next morning.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't give negative reviews, but need to be honest

I typically do not leave negative reviews because I recognize that one person's experience does not necessarily reflect the whole. However, I felt an obligation to others that might book at this hotel to provide this in case they read reviews. When we tried to connect with the hotel on our way, we could not call because the phones didn't work. When we arrived, the staff member was great and checked us in, but we couldn't get into the room because the keypad didn't work, so the staff member had to use a tool to override it. The room only had two lights that worked (the bathroom and one living room). The TV didn't work. The bathroom fan didn't work. The sofa bed that one of our children slept on was old and dirty. The carpet pretty dirty. The room smelled pretty fowl. But we were tired and went to bed. The breakfast was great, waffles, eggs, biscuits, gravy, juices. Staff was kind but there was only ever one attending. Next night after getting back from the day we asked if we could change rooms. Went to the room, the key worked, but the room and sofa were dirtier than our original and the small fridge had broken through the cabinet floor and was sitting at an angle. We told them we would just stay in our old room. When we left I somehow forgot my suitcase. We tried calling all week but because the phones are dead we couldn't call. They did keep it and I was able to get it (thankfully) though they said they were just about to throw it out because no one claimed it. Rough hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Sherry, Runnells

Liked: Staff & service
Good price, friendly staff. Rooms need some TLC
Stayed 2 nights in Mar 2025

8/10 Good

Zakieh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good hotel for 3 stars and the price Is fair Thanks
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Staff & service, property conditions & facilities
The walls sheets lamps and sofa were stained. Many things were broken.
Stayed 1 night in Mar 2025

2/10 Terrible

Beverly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
No one was consistent at the deal. The elevator was broke. One lady in the wheelchair couldn’t get down the elevator the police was called because we couldn’t find no one to help. The breakfast staff couldn’t help us. They didn’t have ANY meat for breakfast, nor fruits (but it was free breakfast). My television never worked in my room. This was my worst stay ever. I stayed at this location 5 years ago and it was nothing like this.
Stayed 1 night in Mar 2025

2/10 Terrible

john

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the front desk was extremely rude and disrespectful. I will never stay there again
Stayed 1 night in Mar 2025

4/10 Poor

James Alan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over the Years

Our reservation was made months ago and already had a day paid with the cc on file. At check-in, I was informed the reservation had been cancelled. My wife came in with the reservation number and proof of payment and all of a sudden the reservation was found. Once we did get checked in, the room had no remote for the tv so went to get one. I tried the lower the temp in the room to find out the AC unit did not even turn on. We did get repacked and moved but had to go back to get another remote. This is our 5th stay over the past 3 years, the ice machine still does not work on the ground floor. You have to make the trip up to the 3rd floor. The ceiling tiles on ground floor are in the same shape from a year ago. The large "box" has been in the same place in the lobby for over a year. The hallways always has the smell of marijuana. It's really sad to see how the place is maintained.
Stayed 3 nights in Feb 2025

10/10 Excellent

Twarnette

Stayed 1 night in Nov 2024

2/10 Terrible

Chadsity, Houston

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old and dirty. Not clean. Stuff broke inside the room. Microwave was rusty and dirty. Lighting was flickering. Lights was missing. Walls were stained. Room was stinky. Iron board was broke. Room was overall terrible. I'll never stay there again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Hana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Dawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible tv didnt work...mildew and mold
Stayed 3 nights in Mar 2025

4/10 Poor

Azizi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs to be updated. The room and hallway smelled like mildew. The door to the room was not working properly with the key card, the employees had to open the door. Everything inside the room was very old and dingy.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is not the best the room I stayed in is so full of dust the bathroom has rust all over it all the vets are rusting and dusting the sofa needs to be clean or taken out the room the shade have all kind of spots and it ripped all up did know if it was blood or not and to tops it off the hotel has an odor from the last time I stayed there the hotel has went down
Stayed 2 nights in Feb 2025

2/10 Terrible

Teniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel management separate the whites from blacks the room was mildew horribly blacks one floor white peoples on another I’m reporting this to the news so they can come see for themselves
Stayed 2 nights in Feb 2025

10/10 Excellent

Imelda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

TIFFANY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lining was dirty and infested with bedbugs. A death odor towards the elevators. Blood stains on mattress. No one can get in touch with manager. Staff laughs and say this is just how it is in here. We always get complaints
Stayed 3 nights in Feb 2025

2/10 Terrible

MARIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad and stressful experience with staff and hotel in general
Stayed 3 nights in Feb 2025

4/10 Poor

Eric

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was ok light bulbs were out. Switches didn’t work. Had to get new cards at the desk twice. The elevator stopped working at one point.
Stayed 3 nights in Feb 2025

4/10 Poor

Keely

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Wojciech

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever

Elevator broken and no one tell us, we spend in elevator 10 minutes to try it works, finally we go back front desk and he told us it is broken, then we took steps to get to 2nd floor then we couldn’t open the door to the room then we go back ask him for help he said they have a problem with room keys , finally he open for use using som tools. Then we co you could not open door to the room any time we want to get in we ask for his help. Please avoid this hotel!!
Stayed 2 nights in Feb 2025

2/10 Terrible

Carolyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 rooms. One had no iron or rack to hang up clothes. The 2nd room had no key entry. The hotel reception had to let you in the room. The top lock was broken on the door as well. The breakfast was HORRIBLE! No meat, fruit or even yogurt. Only a few bread choices, waffles with no designated cups to use, with eggs and gravy NO biscuits. I absolutely would not recommend this hotel to anyone!!
Stayed 1 night in Jan 2025