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Inn at the Quay

4.0 star property
VIP Access

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Photo gallery for Inn at the Quay

1 bedroom, minibar, desk, iron/ironing board
Room, 2 Queen Beds (Quay) | 1 bedroom, minibar, desk, iron/ironing board
Fitness facility
Exterior
Meeting facility

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking available

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪4 min walk‬
  • Holland Park
    ‪9 min drive‬
  • Metropolis at Metrotown
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Quay)

1 bedroom, minibar, desk, iron/ironing board

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(32 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | 1 bedroom, minibar, desk, iron/ironing board

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(30 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

1 bedroom, minibar, desk, iron/ironing board

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(27 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Inn at the Quay

Eco-certified hotel with fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and at the weekend from 9:00 AM to 1:00 PM.
The Boathouse – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness
The staff at the front desk are mediocre with one lady bordering on rude. Not a great first impression. Accommodations are showing aging. Restaurant and staff there are fantastic.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristin

Stayed 1 night in Apr 2025

10/10 Excellent

AI XIAN

Stayed 1 night in Apr 2025

10/10 Excellent

David, Winlock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm in the New Westminister area approximately every 6 months. This is the only hotel I'll stay at. Dining, shopping, and beautiful accommodations. But the best part is the staff. Friendly, welcoming and professional. A deal for your dollar. I highly recommend the Inn at the Quay.
Stayed 3 nights in Apr 2025

8/10 Good

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ive stayed at the Inn at the Quay several times, and I like where it's located along the Fraser River. The Hotel is quiet, and I enjoy walking along the scenic boardwalk. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very short walk to the Sky Train. Made going into Vancouver for a concert very easy and quick.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overhangs the Fraser River and you can watch the daily activity. Quite unique and enjoyable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the railway so heard the trains in the evening. The area around the hotel is a bit older and some of the nearby buildings are a bit unkept
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this beautiful Inn and the service. Better than the pictures, with a breathtaking view. Very clean with soft, cozy beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaxson Walker, Leduc

Stayed 2 nights in Mar 2025

6/10 Okay

Zhe

Stayed 2 nights in Mar 2025

8/10 Good

Eileen

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best getaway place to stay

Always so relaxing to stay there! We love everything about it whether we are there for business or pleasure.
Stayed 2 nights in Apr 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous water view and nice balcony. Slept fabulously.
Stayed 1 night in Apr 2025

10/10 Excellent

Atif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Living, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Professional
Stayed 4 nights in Mar 2025

8/10 Good

Wyatt

Stayed 2 nights in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views over the river. Breakfast ar restaurant attached to inn. Great walking along the river. Our oversized truck parked outside near front door
Stayed 3 nights in Mar 2025

10/10 Excellent

Joelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite hotel to stay at when visiting family in New Westminster. Train is so close to get around Vancouver area, but rooms are super quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good view out of room , clean , and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay the staff was always pleasant.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the waterviews from the room.
Stayed 4 nights in Mar 2025

8/10 Good

Leigh-Ann

Stayed 1 night in Mar 2025