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Cassa Hotel NY 45th Street

2.0 star property

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Photo gallery for Cassa Hotel NY 45th Street

Breakfast, lunch, dinner and brunch served
Front of property
Exterior
Daily continental breakfast for a fee
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
70 West 45th St., New York, NY, 10036
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, free WiFi

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, free WiFi

Deluxe Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, in-room safe, desk, free WiFi

Executive Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, free WiFi

Deluxe Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, free WiFi

Deluxe Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Studio Suite

King Studio Suite | Interior detail

King Studio Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About this property

Cassa Hotel NY 45th Street

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Cassa Hotel NY 45th Street offers 165 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Cassa Hotel NY 45th Street, you're just a quick walk from Rockefeller Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine and garden views while dining at Butter
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Rockefeller Center and 3 minutes on foot from 5th Avenue
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The boutique Cassa Hotel NY 45th Street also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Butter – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 5:00 AM to 10:00 PM (USD 50 per day)
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butter

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LED TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25.00 for adults and from USD 25.00 for children
  • Nearby parking fee: USD 50 per day (656 ft away; open 5:00 AM to 10:00 PM)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cassa Hotel
Cassa New York
Cassa New York Hotel
Hotel Cassa
Hotel Cassa New York
Hotel New York Cassa
New York Cassa
New York Cassa Hotel
New York Hotel Cassa
Cassa Hotel And Residences
Cassa Hotel 45th Street New York
Cassa 45th Street New York
Cassa Ny 45th Street New York
Cassa Hotel NY 45th Street Hotel
Cassa Hotel NY 45th Street New York
Cassa Hotel NY 45th Street Hotel New York

Cassa Hotel NY 45th Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Joseph

Disliked: Property conditions & facilities

Hotel not open, but hotels.com still booking

Hotels.com allowed me to book... but the hotel is closed. My credit card was charged too.
Stayed 1 night in May 2021
Verified

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
like a communication is a very bad thing in business. in this hotel is typically one of them. there's no indication of the hotel officially being closed since last year. the hotel is still attempting to collect payments from customers and they're not open overall very disappointing the complete insult I honestly think that hotels.com should never do any business with them ever again
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WILL NEVER USE EXPEDIA AGAIN , the HOTEL DOES NOT EXIST!!!!
Stayed 3 nights in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was permanently CLOSED. Doors were chained and sign they closed permanently on 5/23. Plz remove them from your inventory ASAP!!!
Stayed 1 night in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed never got to check in
Stayed 1 night in May 2021
Verified

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL CERRADO

PÉSIMO! Llegué con mi reservación y el Hotel está cerrado! No entiendo porque hacen reservaciones si el hotel está cerrado, apagado, sin servicio! Y me dijeron que hay mucha gente que llega porque tiene reservaciones como yo cuando el hotel NO existe! O existe, pero apagado y sin servicio
Stayed 3 nights in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed without warning

Hotel was closed since March, yet allow me to place a reservation and show up to a chained up hotel. Nowhere on the site or location on Google does it say it is closed.
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is closed
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was a mess and I saw a cockroach. I called down to no answer. Would like a refund!
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Found a nice hotel from NY

Nice room and especially bathroom - decorated with taste. Hotel has a super location and price level was acceptable.
Stayed 1 night in Mar 2020
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Good and Bad

Positive: Great location, big bathroom, clean room and friendly staff. Negative: No refrigerator/minibar (removed), safe was not locked to the wall - easily removed from the room.
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location walking distance to all the city’s attractions and restaurants. Hotel and room very clean and staff very helpful and friendly.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They were nice hotel as clean and new. Great location
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and hotel. One of the two elevators was out of order. That was the only problem
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was wonderful. Lobby was small but stylish, with very friendly staff. Room was adequate with hallways a little drab. Service was fantastic, and offset any shortcomings. I’d stay here again, but was hoping for a little more luxury.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I decided to stay in the city since we were going to see a Broadway Play. The hotel staff were very polite & professional. Overall the room was clean, the bed was comfortable and we were pleased.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Only one elevator was working and that was ok...until they took the other one over for a private party and you couldn't use the one that worked and was never told. Had to walk down 19 levels. Almost missed our show. Carpets were clean but worn out.
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Would never recommend.

Arrived to a friendly staff but after that it went downhill. Got to my room and it was absolutely the smallest room I’ve ever stayed in. The room was barely cleaned there was old bobby pins and tissues on the side of the bed from the previous occupants. The sheets had a musty smell and someone else’s mascara on the pillow. Showers were dirty and paint peeling everywhere. Half of the the plugs didn’t work. My favorite part is when I was leaving for my 6am flight the elevators were all broken and I had to walk down 8 floors with 4 pieces of luggage. With barely an apology. Would NEVER recommend this place to anyone. I’m not sure how it has the ratings that it does. Very disappointing.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous except for elevators.

Your staff was super friendly and accommodating, wouldn’t hesitate to stay again. Only thing that really needs attention are the elevators, we had to walk down 14 flights because two out of two were not working, thankfully one was working when we came back for the night!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean room. The hotel was within walking distance to the Javits.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

ly177

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage war perfekt um alle sehendüwrdigkeiten in New York zu besuchen. DIe Gegen war auch sehr sauber und ansprechend. Zum Geburtstagt hat das Hotel das Zimmer extra schön dekoriert - das ear sehr aufmerksam!
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our recent stay at the Cassa Hotel. The front desk staff was fabulous, especially Stephanie. Very friendly and helpful. The room was a nice size for NYC. The location was the best part, so close to Times Square and lots of fabulous restaurants. We will definitely stay there again.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

JoeS.

Liked: Cleanliness, staff & service
I liked the hotel overall (first time there) but found the elevator service very annoying. Only one in service and quite slow. An additional quibble is that upon arrival, room not ready, I asked about a restroom and was sent downstairs, only to be told the restaurant was closed and I couldn't use the facilities. The young woman eventually relented, but not very willingly. On the other hand, the staff at the front desk were very accommodating.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location, with fair pricing for the area. A little older, some updates may be required. Tough to control the heat/air, and the bathtub was strangely tall. Staff were pleasant, and helpful. Gym was serviceable.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms, great staff, great location.

Beautiful comfy rooms in a perfect location!! I loved staying here.
Stayed 3 nights in Feb 2020

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