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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Fitness facility
Front of property
Reception
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(129 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Madison Square Park and 4 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Reviews

Heritage Hotel Reviews

8.2

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 692 out of 1596 reviews
Rating 8 - Good. 500 out of 1596 reviews
Rating 6 - Okay. 236 out of 1596 reviews
Rating 4 - Poor. 83 out of 1596 reviews
Rating 2 - Terrible. 85 out of 1596 reviews

Reviews

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage Hotel is very conveniently located in a walkable, safe area with lots of dining, drinking, transport, and park options. While I respect a place’s check-in/out times this place made everyone in the lobby wait til 3 before they’d even deal with you at the desk so come 3 there was a big rush and wait (and I was warned checkout was the same way). Could they have checked if some people’s rooms were ready? Room was nice and comfy with a pleasant view. AC worked well (vital on the almost 90-degree day) but was old and noisy. Walls are also quite thin so you hear a lot of hallway and neighbor noise. Overall, a fine choice for a few days in the city. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel that is in a great location. Staff are pleasant and efficient. Room is as advertised.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in midtown. Really close to flatiron and short distance from Empire state building. Staff lovely. Room basic but well maintained. Good air con. Coffee in room and downstairs in lobby too. Liked this hotel
Stayed 2 nights in Jul 2025

8/10 Good

Kenadi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel! Very fairly priced and well maintained! Also in a great area near many subways and stores. Definitely would recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Very good !
Stayed 2 nights in Jul 2025

10/10 Excellent

SOHAIL, Wildwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable and the location was excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick NYC trip

Great service, comfy room. Easy location for activities.
Stayed 1 night in Aug 2025

6/10 Okay

Nadessha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in urgent need of renovation. There was an unpleasant smell and people were smoking in the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Stacey

Stayed 2 nights in Aug 2025

2/10 Terrible

Hong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude, unreasonable asking
Stayed 7 nights in Jul 2025

8/10 Good

Allison

Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Close to tons of restaurants, shopping and the subway. Older property but bed was comfortable, felt safe, and staff was very helpful. There was an odor in my bathroom when I got to my room which they serviced promptly.
Stayed 2 nights in Jul 2025

8/10 Good

Megan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room smelt weird and the bathroom needs a deep cleaning. Other than that, the hotel was in a very good location.
Stayed 3 nights in Jul 2025

8/10 Good

Pegah

Stayed 1 night in Jul 2025

10/10 Excellent

Spero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell that this is a mom and Pop run hotel. They've taken the time to look out for people and treat them like human beings. Can't beat the location for the price. Highly recommended.
Stayed 3 nights in Jul 2025

8/10 Good

Fernandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and comfy, even for a week's stay!

Good location, quiet, but a block from midnight pizza, grocery store, and a couple blocks from subway! Elevators are older - so sometimes take a while.
Stayed 5 nights in Jul 2025

8/10 Good

Lynn

Stayed 1 night in Jul 2025

2/10 Terrible

Francois

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MOST EXPENSIVE NIGHT FOR CHEAP SPOT

I was discouraged when i first entered the establishement with the family, If it wasn't a NON refundable reservation I would've cancelled on the spot. Room not ready and no parking available untill 18h00, and in the mean time while i was unpacking the van and storing the luggage in the hotel I caught a God Damn Parking ticket. When we finally got the room, it was humid and hot, a/c couldn't chill the room, had to go for dinner. When got back noticed that there were only towels for 2. we were 4. was told that they'd have to charge an extra for towels and face cloths. No Breakfast in the morning. Staff was great but dispite that wasn't worth 455$ CAD for a night. NEVER AGAIN AND NE REFERAL BELEIVE ME
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super shower, and very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Shabbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Expectations

Very nice
Stayed 2 nights in Jul 2025

6/10 Okay

jaffel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, Staying here once again
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely stay here again. An older property that has been updated and kept wonderfully clean and comfortable.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jeffery, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Jun 2025

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