A 24-hour fitness centre, a 24-hour business centre and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.
This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes a 24-hour gym
Guests have great things to say about the proximity to shopping and the location
Steps from Madison Square Park and 3 minutes on foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking; discounts available
Things to do
24-hour gym
TV in common areas
Conveniences
24-hour front desk
ATM
Guidebooks
Luggage storage
Vending machine
Guest services
Concierge services
Housekeeping on request
Multilingual staff
Tour and ticket assistance
Business services
24-hour business centre
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
More
11 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
37-inch TV with premium satellite channels
More
Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of USD 200 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York
Heritage Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 743 out of 1703 reviews
10 - Excellent
743
Rating 8 - Good. 526 out of 1703 reviews
8 - Good
526
Rating 6 - Okay. 250 out of 1703 reviews
6 - Okay
250
Rating 4 - Poor. 88 out of 1703 reviews
4 - Poor
88
Rating 2 - Terrible. 96 out of 1703 reviews
2 - Terrible
96
8.2/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
Reviews
6/10 Okay
Jalisa
Travelled with group
21 Nov 2025
Liked: Staff & service
Disliked: Amenities
The heating in the room was very annoying, it would either get super hot with dry heat or cold. We couldn’t find a neutral. Also booked the family room. It was quite annoying to only have one bathroom. The location was convenient. The front desk were pretty friendly overall. Probably would not stay here again, but it wasn’t terrible.
Room was clean. Small but enough space. Garbage pickup interrupted sleep from 7-8am but otherwise, very nice place!!
Yaritza
Stayed 1 night in Nov 2025
6/10 Okay
Brittany
Business traveller
20 Nov 2025
Liked: Staff & service
Disliked: Amenities
Hotel was ok, not awful but not good. Very old but moderately clean. Biggest complaint was the old heat/AC unit was SO incredibly loud, I had to turn the heat off and just be cold all night or else I couldn’t go to sleep.
I didn’t stay in the room or the hotel. My room smelled very bad. It was heavily orderized to mask whatever smell that was in there. I went to from the desk to explain and ask for another room. They didn’t have any other rooms. I took my bags, went to my dinner meeting. I tired to find another option but had to stay at a family members house out in NJ - all other NYC area hotels were sold out or profoundly expensive
Corey
Stayed 1 night in Nov 2025
8/10 Good
Suwanna
19 Nov 2025
Suwanna
Stayed 2 nights in Nov 2025
6/10 Okay
Anisa
Travelled with partner
19 Nov 2025
Liked: Cleanliness
Disliked: Amenities
No room cleaning during our Fri-Sun stay, which was surprising
A/C is comfortable. Staff is ok, miscommunication regarding making the room, guest should have been alerted that they need to tell guest services that room need to made instead of sign outside room.
Great location! My daughter and I stayed four nights. The location of the hotel was fantastic for getting to the subway, shopping and food. I felt safe staying here & was able to be out late with no issues. This was a no frills kind of place. We requested an extra blanket & the room continently had a mini fridge. The room & bathroom were clean and cozy. The bed was comfortable. The only complaints I would have is the beds roll around on the floor and do not stay put and the neighboring room’s door closed very loudly.
Very large room for NY hotel. Had an amazing view of Empire State. Good location. Had coffee pot, small refrigerator, plenty of room for luggage. Would stay again!
joann
Stayed 3 nights in Nov 2025
8/10 Good
Jennifer
Travelled with group
14 Nov 2025
Liked: Cleanliness, staff & service
Staff were nice. Able to safely store our bags before check in and after check out.
Jennifer
Stayed 2 nights in Nov 2025
8/10 Good
Mark
13 Nov 2025
Liked: Cleanliness, staff & service
Great area, clean room, nice bed, friendly staff.
Mark
Stayed 1 night in Nov 2025
8/10 Good
Adam
Business traveller
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Clean room, small of course, it's NY, good location for what I needed