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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Reception
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

8.6 out of 10
Excellent
(205 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

7.8 out of 10
Good
(127 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

7.4 out of 10
Good
(24 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

8.2 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

8.2 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

8.4 out of 10
Very good
(74 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(94 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(67 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds With City View Higher Floor

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business centre, 6-minute walk to 5th Avenue
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The shopping around Hilton Garden Inn New York/Manhattan-Chelsea gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Covered self-parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1352 out of 3149 reviews
Rating 8 - Good. 941 out of 3149 reviews
Rating 6 - Okay. 506 out of 3149 reviews
Rating 4 - Poor. 196 out of 3149 reviews
Rating 2 - Terrible. 154 out of 3149 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Martin B.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and accomodating. Building was on the older side.
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staffs very helpful 😇
Stayed 5 nights in Oct 2025

6/10 Okay

Jimmy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 6 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and in a great location. The staff were very friendly and helpful.
Stayed 5 nights in Oct 2025

6/10 Okay

Michelle

Liked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 2 nights in Oct 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Stayed 4 nights in Oct 2025

2/10 Terrible

Sarah

Travelled with partner
Disliked: Amenities, property conditions & facilities
The fumes in this place were hellish. This hotel uses more perfumed floor cleaner than anywhere I have ever been. My clothes smelled for weeks after being in this hotel, and I had asthma symptoms the entire time. And I don't mean standard asthma from average fragrance. This place REEKS. And as soon as the smell decreases even slightly, they spray it all over again. I tried to open the window to air it out, and guess what? On the 10th floor there are no locks or any kind of safety mechanism preventing the window from opening all the way. If you get drunk, sleepwalk, have kids with disabilities, or have toddlers, you might be leaving your stay with fewer people than you checked in with.
Stayed 3 nights in Jan 2025

10/10 Excellent

shafaq, irving

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

6/10 Okay

Melodee

Expensive, small, messy location

Room itself was quite small but comfortable . Not a lot of room to put your suitcases. We had two large and two carry-on. Beds were very comfortable. Air conditioning was a wall/under window type unit. Did not work very well. Ran all night, was noisy. Had trouble with the door key card, but staff was Very helpful and responded immediately. Elevators were slow. Second day one was out of order, which meant we had a bit of a wait. 22 stories and only one elevator is not good. USB ports were plentiful, but none of them worked. Porter was very helpful and friendly. We did not eat breakfast there. Too expensive. $18.95 each. Went around the corner to McDonald’s. Parking garage was 1 block away. $50 a day, as long as you did not go in and out. Traffic on the street in front of hotel was absolutely terrible but guess that is to be expected for New York City. Would not complain about the $350 a night if the street had not looked like a business alley. Very junky with wholesale flower and plant venders and their stock filling the sidewalks and even the street. Lots of homeless people scrounging around outside. One guy was screaming obscenities. Think the hotel door guy should be out there to shoo them away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the flower district and close to the subway, dining and shopping. The staff was very helpful, kind and knowledgeable.
Stayed 3 nights in Sep 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Rooms had convenient charging areas and lighting. Bathrooms had counter space and hooks. The little things that really make a difference.
Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service
Clean rooms and staff was very helpful would definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location. The staff was friendly. Everything was as expected
Stayed 3 nights in Sep 2025

6/10 Okay

Cynthia

Stayed 2 nights in Sep 2025

6/10 Okay

Eric

the area is not good
Stayed 2 nights in Sep 2025

8/10 Good

Patty, Sanford

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and the room was nice. Several days one of the two elevators were not working and we were in the 21st floor. The toilet in our room ran constantly even though we let the front desk know it on our first day. But we felt safe in the area, good food and great bakery nearby (Paris Bageute), and close to subway.
Stayed 5 nights in Sep 2025

2/10 Terrible

Shigemi

Disliked: Cleanliness, amenities, property conditions & facilities
• There were only two elevators, and one of them was out of order. • The body shampoo had run out. • Although four of us stayed, only three towels were provided.
Stayed 4 nights in Sep 2025

6/10 Okay

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off at 2 AM the first night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelica June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Location and customer service is the key to this property. Friendly, respectful and informative staff. Location is perfect to go anywhere in the city! The property is in need of upgrades, but isn't a deterrent to a comfortable stay. Recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Destinee, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025