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Renaissance New York Times Square Hotel by Marriott

4.0 star property
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Room, 1 King Bed, Terrace | Premium bedding, down duvets, in-room safe, desk
Creator video
Meeting facility
View from property
Executive Suite, 1 Bedroom, City View | Living room | 55-inch flat-screen TV with satellite channels, TV, pay films

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
714 7th Ave, New York, NY, 10036
  • Place, Times Square
    ‪1 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬
VIP Access
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Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Broadway View)

Room, 1 King Bed, Corner (Broadway View) | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Corner (Broadway View)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Living area | 55-inch flat-screen TV with satellite channels, TV, pay films

Executive Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(82 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Terrace

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, City View (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View (Hearing Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Renaissance New York Times Square Hotel by Marriott

Hotel with a restaurant, steps from Times Square
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Renaissance New York Times Square Hotel by Marriott offers 317 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Renaissance New York Times Square Hotel by Marriott. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Times Square and 6 minutes on foot from Rockefeller Center
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 5 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1591 square feet (148 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Renaissance New York Times Square Hotel by Marriott. A train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Renaissance New York Times Square Hotel by Marriott has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times
  • Limo/town car service
  • Secured parking on site (USD 65 per night)
  • Secured, covered valet parking on site (USD 99 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 50 for adults and USD 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,591 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 50 for adults and from USD 45 for children
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Secured self-parking fee: USD 65 per night
  • Valet parking fee: USD 99 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Hotel
Renaissance Hotel New York Times Square
Renaissance New York Times Square
Renaissance New York Times Square Hotel
Renaissance New York Times Square Hotel
Renaissance New York Times Square Hotel by Marriott Hotel
Renaissance New York Times Square Hotel by Marriott New York

Reviews

Renaissance New York Times Square Hotel by Marriott Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 939 out of 1547 reviews
Rating 8 - Good. 333 out of 1547 reviews
Rating 6 - Okay. 154 out of 1547 reviews
Rating 4 - Poor. 69 out of 1547 reviews
Rating 2 - Terrible. 52 out of 1547 reviews

Reviews

8/10 Good

Brita

Travelled with family
Liked: Staff & service, amenities
Really central location fantastic door crew top floor so not too noisy
Stayed 4 nights in Aug 2025

8/10 Good

Joseph R, Cary

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Kevin, washington

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms nice, spacious and clean. Great location. My only issue was that there is major renovations occurring on the lobby level and that wasn’t mentioned in the booking. A day prior to arrival the concierge sent an email stating there were renovations. By that time we were unable to cancel. Because of the renovations there were long elevator wait times because only one elevator is in service from the lobby to the street level and it was extremely hot in the elevator. Also some of the furniture in the temporary bar area needs to be thrown out and replaced. As much money as we paid I expected better. Totally different experience at the Renaissance from a year ago when we stayed at the exact location. Will most likely stay elsewhere when returning to Times Square.
Stayed 3 nights in Aug 2025

8/10 Good

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
I wish there was a lobby with lounge zone to hang out
Stayed 4 nights in Aug 2025

10/10 Excellent

Leigh Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Leah

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed.

I picked this place for our family of 4 for a week because we had more space and two bathrooms. The reviews and ratings were good. I was so disappointed. 1. We didn’t know until the day before arriving that the property was undergoing construction. That was annoying. While the construction noise was no an issue I would have liked to know in advance about the construction. 2. Upon arrival it was obvious the suite had not been vacuumed in a while. I could see pieces of new clothing tags in multiple rooms so imagine all that I couldn’t see! 3. The bathtub had many tiny (live) bugs. Not sure what they were, small like lice but I don’t know what they were. I rinsed them down the drain but we ultimately didn’t use that bathtub at all. 4. The thermostats never actually reached the temp we set, it was generally either pretty cool or warm like in the middle of the night.
Stayed 6 nights in Aug 2025

8/10 Good

Maria

Bath sliding door hard to open and close mattress lumpy
Stayed 4 nights in Aug 2025

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked The Renaissance Times Square for my partner’s 40th birthday, expecting a premium Marriott experience. Instead, we got an overpriced stay in a room that, while modern in design, felt dated, dark, and not overly clean — with one “window” actually being a solid panel. I believe we were in the wrong room type, confirmed by another guest’s name showing on our TV welcome screen. The advertised City View didn’t exist, several facilities were missing, and the R Lounge — the bar and restaurant with stunning Times Square views and a key reason we booked — was closed for a refit with no prior warning. The entrance reeked of a foul stench daily, made worse by the heat, and on arrival we could walk straight into an active construction site — a major safety hazard. When I raised my concerns at the front desk, I was told the hotel was full and “nothing could be done.” After my stay, I twice requested a 25% refund which was responded to by Joy Kullawattana, Operations Coordinator, who instead offered a small token of 10,000 Bonvoy points (about $90 USD) — disappointing to say the least. The only positives? Great location and mostly friendly staff. Everything else fell far short of Marriott’s promises. I would strongly advise booking elsewhere.
Stayed 6 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Medhin

Liked: Amenities
✅
Stayed 1 night in Aug 2025

6/10 Okay

Omar

Stayed 3 nights in Aug 2025

10/10 Excellent

Shanekia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Kirstie

Stayed 2 nights in Aug 2025

8/10 Good

Veronica, Lake Wales

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to all events and activities
Stayed 4 nights in Aug 2025

2/10 Terrible

pallav

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Great Location / But Under Renovation

So the location of the Renaissance is nearly untouchable. The most scenic part of Time Square is literally a short walk away outside of the hotel's door. The hotel itself couldn't be in a better location especially for tourists. The only problem is that the hotel is undergoing renovation and to get into the hotel is somewhat miserable as of the time of this review: Specifically upon entering the hotel ... you enter a hot and balmy almost frieght/moving area -- there are 2 elevators that are super slow to take you to their existing lobby. Frequently you'll encounter a wait because of this. Those elevators are not air conditioned and also extremely questionable (they jump and jerk sometimes making you feel like you may get stuck.) The elevators in the hotel are a bit worse because you can actually get stuck in them. They move fast when they work but I got stuck in the elevator once and so did another party where they had to squeeze out of the elevator. The front desk did immediately spring into action and call someone and I saw elevator repairmen the next day. The rooms themselves are true to the pic but somewhat dated. The room wasn't totally clean (there was hair in the shower and around the soap dispensaries on day 1 -- also the iron didn't work -- cleaning staff was friendly though/All staff was. There are plenty other hotels nearby and I would generally recommend to avoid this one until their renovations are done unless they advertise an undeniable rate
Stayed 5 nights in Jul 2025

10/10 Excellent

Hardeep

Stayed 7 nights in Jul 2025

10/10 Excellent

pamela

Travelled with partner
Liked: Cleanliness, amenities
I would definitely stay here again
Stayed 3 nights in Jul 2025

6/10 Okay

Omer

Business traveller
Disliked: Property conditions & facilities
It was very outdated and surprisingly poorly maintained for being a Renaissance Hotel. I would not come and stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Asia

Stayed 3 nights in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
Bed was soft, maybe even too soft as we both woke up every day with aching backs and tons of food options for all pallets to enjoy! Definitely a prime Times Square location for food and shopping!
Stayed 4 nights in Jul 2025

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked the location of the hotel. Very convenient to most everywhere we wanted to go! The staff was very friendly and accommodating. Under some renovation, but it was still comfortable and convenient. Would definitely stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Besnik

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with my son. It was a lot of fun. Staff was great. Everyone was helping anything we needed.
Stayed 5 nights in Jun 2025