Sheraton New York Times Square Hotel

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Dates

March 2026

April 2026

Premium bedding, pillow-top beds, in-room safe, desk

55-inch flat-screen TV with cable channels, TV, pay films

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

Explore the area

811 7th Ave, New York, NY, 10019

Place, Broadway
‪1 min walk‬
Place, Rockefeller Center
‪3 min walk‬
Place, Times Square
‪5 min walk‬
Airport, New York, NY (LGA-LaGuardia)
‪29 min drive‬

Room options

Traditional Room, 1 Queen Bed

Good

23 sq m
1 bedroom
Sleeps 2
1 Queen Bed

Traditional Room, 1 King Bed

Good

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds

Good

23 sq m
1 bedroom
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed

Good

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Superior Room, 2 Double Beds

Good

23 sq m
1 bedroom
Sleeps 4
2 Double Beds

Premier Room, 1 King Bed, City View

Very good

City view
23 sq m
1 bedroom
Sleeps 2
1 King Bed

Premier Room, 2 Double Beds, City View

Good

City view
23 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed

City view
23 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds

City view
23 sq m
Sleeps 4
2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

Very good

46 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Good

23 sq m
1 bedroom
Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

23 sq m
1 bedroom
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Very good

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

23 sq m
1 bedroom
Sleeps 2
1 Queen Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Similar properties

Pet-friendly
Free Wi-Fi
Air-conditioning
Gym

includes taxes & fees

29 Mar - 30 Mar

About this property

Sheraton New York Times Square Hotel

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.

Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Sheraton New York Times Square Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free Wi-Fi in some public areas
Enjoy a bite to eat at Hudson Market, a café that serves American cuisine
Buffet breakfast served daily for a fee
WiFi for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and a porter
On-site recreation includes a 24-hour gym
Guests have great things to say about the local sightseeing and the clean guestrooms
Steps from Broadway and 3 minutes on foot from Rockefeller Center
Dogs welcome for a fee

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.

Hudson Market – This café specialises in American cuisine and only serves breakfast.

Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks – On-site coffee shop. Open daily.

Property amenities

Internet

Available in all rooms: WiFi (USD 19.95 per day)
Available in some public areas: Free WiFi

Parking and transport

Parking on site (USD 75 per day)
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Hudson Market
Library Bar
Starbucks

Things to do

24-hour gym
Shopping

Family friendly

Grocery/convenience store
In-room cot
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

33 meeting rooms
Business centre
Conference centre (36,000 square foot of space)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Assistive listening devices
Braille/raised signage
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
Lift
Low-height counter and sink
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Phone accessibility kit
Raised toilet seat
Transfer shower
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

1,962 buildings
50 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 100.00 per accommodation, per stay
Only dogs are allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 35 to 40 per person
Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
Self-parking fee: USD 75 per day
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square

New York Times Square Sheraton

Sheraton New York City

Sheraton Hotel New York Times Square

Sheraton New York Times Square

Sheraton New York Times Square Hotel

New York City Sheraton

Sheraton Hotel New York

Sheraton New York Times Square

Sheraton New York Hotel & Towers

Sheraton New York Hotel And Towers

Sheraton New York Towers

Sheraton New York Times Square Hotel Hotel

Sheraton New York Times Square Hotel New York

Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

4/10 Poor

Chikako

Travelled with family

5 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room was very old and small, no mini refrigerator. Have to actually go to the mini shop to get the complementary water. Location is the only excellent part for this hotel. It’s not worth the money that I paid for.

Stayed 5 nights in Nov 2025

10/10 Excellent

Veronica

Travelled with family

5 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it!!

Stayed 3 nights in Nov 2025

8/10 Good

Yuliia

5 Dec 2025

Stayed 3 nights in Nov 2025

8/10 Good

Monique

5 Dec 2025

Liked: Cleanliness

Stayed 3 nights in Nov 2025

10/10 Excellent

Consuelo

5 Dec 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Harvey David

Travelled with family

5 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first visit and this hotel was an excellent choice!

Stayed 5 nights in Nov 2025

2/10 Terrible

Sharon

5 Dec 2025

Stayed 4 nights in Nov 2025

6/10 Okay

Hossam

Travelled with family

5 Dec 2025

Liked: Cleanliness, amenities

Staff

Stayed 1 night in Nov 2025

6/10 Okay

Priscilla

Travelled with family

5 Dec 2025

Liked: Cleanliness

Disliked: Amenities

The property is not prepared for a fully booked hotel. Elevators took a while to arrive at each floor and they were understaffed in restaurants for breakfast and dinner.

Stayed 5 nights in Nov 2025

10/10 Excellent

Gina

5 Dec 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Didnt see ànu business facilities. Didnt see any free breakfast . The $30 dining credit daily was nice hoever

Stayed 4 nights in Nov 2025

6/10 Okay

Jennifer

5 Dec 2025

Liked: Cleanliness, staff & service, amenities

Room was Ok but lobby organization was hopeless. Was far too few reception staff for such a large hotel - always massive lines and the elevator system is crazy with 10+ minute waits to get into one.

Stayed 1 night in Nov 2025

8/10 Good

Graziella

5 Dec 2025

Una Amore Real Que Amal referred the district Parmore M Bhuiyan configure OK wait wait OK

Stayed 2 nights in Nov 2025

2/10 Terrible

Kieren

Travelled with group

5 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Extremely disappointing stay and nowhere near the standard expected of a top hotel. Check-in took over an hour, and on our first day it took 3+ hours just to get a lift to our room. Every lift that arrived was full, and we regularly waited 30 minutes or more just to get inside one. The lifts also felt unsafe – they bounced like a trampoline when people stepped in and the floor was uneven with the lobby, causing guests to trip repeatedly. Because of this chaos, we missed the first quarter of the NBA game we travelled from Australia to see. When we called reception for help, we were told “too bad, you just have to wait.” We were told security would come, but no one showed, and follow-up calls went straight to voicemail. Queues for lifts and reception were out the door daily, and despite raising concerns four times, nothing improved. We were charged $35 per night and given a $35 food voucher, but were never told Starbucks closed early. Each day we were given different closing times, and another day the queue was over 30 people long. When we called to ask, staff rudely told us it was “too bad” if we didn’t use it. At checkout, two staff members confirmed our account would be at $0 and all holds released. Once home, we found an unauthorised charge of $150.89. Only $115.86 has been refunded, and we are still chasing the rest. Overall, the stay was stressful, unsafe, and poorly managed. We will not return and do not recommend this hotel.

Stayed 4 nights in Nov 2025

8/10 Good

William

5 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff was very professional

Stayed 7 nights in Nov 2025

2/10 Terrible

Edwin Figueroa

Travelled with partner

4 Dec 2025

Disliked: Amenities, property conditions & facilities

At the conclusion of my stay, I requested to speak with a manager. Unfortunately, although the manager was visible from where I stood, they did not make themselves available. This was disappointing, and I sincerely hope this feedback is shared with both the manager and the appropriate supervisor. On a positive note, the hotel’s location is excellent, and the rooms are reasonably comfortable for the price paid. However, I encountered two significant issues: • Elevator System: The elevators were consistently problematic and created unnecessary frustration throughout my stay. • Incorrect Charge: I was billed for a beverage I did not consume, and the front desk insisted I was responsible for the charge. Combined with the manager’s unwillingness to engage with me, these experiences left me with the impression that guest concerns are not a priority at this property. It feels as though the hotel relies on its location and brand reputation rather than delivering attentive service, efficient operations, and fair treatment. As a result, I have decided to discontinue staying at Marriott properties for my personal travel. I will continue to use Hilton, where I have consistently experienced better service and accountability.

Stayed 5 nights in Nov 2025

10/10 Excellent

Mari, Pittsburg

4 Dec 2025

Liked: Cleanliness, property conditions & facilities

Nice stay

Stayed 3 nights in Nov 2025

10/10 Excellent

Francisco

4 Dec 2025

It was a good hotel

Stayed 5 nights in Nov 2025

8/10 Good

Sean

4 Dec 2025

Stayed 3 nights in Nov 2025

8/10 Good

Eduardo

4 Dec 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Sharon

4 Dec 2025

Stayed 3 nights in Nov 2025

8/10 Good

Priyanka

Travelled with family and small children

4 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was good play to stay near time square everything is at walking distance

Stayed 2 nights in Nov 2025

10/10 Excellent

Antonio

4 Dec 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Ivana, Nantucket

Travelled with family and small children

4 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location, ideal hotel for a quick stay in NYC.

Stayed 2 nights in Nov 2025

10/10 Excellent

Ramon Gabriel

Travelled with family

4 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Very disappointed with the additional fee’s that were charged on a nightly basis and the failure of the staff to properly explain them. We were told we had a daily credit to use at the hotel and it was a use it or lose it. What they failed to tell you was there is a daily fee that would otherwise offset that credit. So you end buying meals or drinks to use your credit only to find those were all full charges. We’re already paying good money to stay here for a week no need to try to get a couple more hundred dollars out of me

Stayed 6 nights in Nov 2025

4/10 Poor

austin

4 Dec 2025

Stayed 3 nights in Nov 2025

Sheraton New York Times Square Hotel

Choose dates to view prices

Photo gallery for Sheraton New York Times Square Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

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About this property

Sheraton New York Times Square Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Sheraton New York Times Square Hotel Reviews

Reviews

Good

7.8/10

7.4/10

7.0/10