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Westgate New York Grand Central

4.0 star property

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Lobby lounge
Lobby
Lobby
Property entrance
Room, 2 Queen Beds, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
304 E 42nd St, New York, NY, 10017
  • Place, United Nations Headquarters
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪8 min walk‬
  • Place, Empire State Building
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

View all photos for Luxe King Room

Luxe King Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Room

8.8 out of 10
Excellent
(91 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Queen Room

Luxe Queen Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Queen Room

9.0 out of 10
Wonderful
(267 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe Two Double Beds

Luxe Two Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Double Beds

9.4 out of 10
Exceptional
(52 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxe 1-Bedroom King Suite

Luxe 1-Bedroom King Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe 1-Bedroom King Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe One-Bedroom Queen Suite

Luxe One-Bedroom Queen Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe One-Bedroom Queen Suite

8.0 out of 10
Very good
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Luxe Two Queen Beds

Luxe Two Queen Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe Two Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe King Suite

Luxe King Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxe King Suite

8.6 out of 10
Excellent
(54 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Luxe)

Balcony

Room, 1 Queen Bed, Balcony (Luxe)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony (Luxe)

Room, 1 King Bed, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Balcony (Luxe)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Luxe, King)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony (Luxe, King)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Luxe)

Room, 2 Queen Beds, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony (Luxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Luxe One Bedroom Tudor City Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Westgate New York Grand Central

Tudor hotel with a bar, 7-minute walk to Grand Central Terminal
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe. Additionally, valet parking, a microwave in a common area and a business centre are on-site. Change of towels is available on request
Westgate New York Grand Central offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 51-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Westgate New York Grand Central. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as a 24-hour gym, a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Tudor City Marketplace, a coffee shop that serves American cuisine
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Grand Central Terminal and a 2-minute drive from Empire State Building
  • Dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available.

Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Westgate New York Grand Central. Parking is available for a fee.

This Tudor New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Tudor City Marketplace – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.
Tuder City Tavern – On-site lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 92 per day)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Tuder City Tavern
  • Tudor City Marketplace

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 400 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 23 floors
  • Built in 1931
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 51-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 per person
  • Valet parking fee: USD 92.00 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Manhattan Hilton
Hilton East Manhattan
Hilton Hotel
Hilton Hotel East Manhattan
Hilton New York Grand Central Hotel
Hilton Manhattan East Hotel New York City
Tudor Hotel New York City
Hilton Manhattan East Hotel New York
Hilton Manhattan East New York
Hilton Grand Central Hotel
Westgate New York City Hotel
Westgate New York Grand Central Hotel
Westgate Grand Central Hotel
Westgate Grand Central
Hotel Westgate New York Grand Central New York
New York Westgate New York Grand Central Hotel
Hotel Westgate New York Grand Central
Westgate New York Grand Central New York
Hilton Manhattan East
Westgate New York City
Hilton New York Grand Central
Westgate New York Central
Westgate York Central York
Westgate New York Grand Central Hotel
Westgate New York Grand Central New York
Westgate New York Grand Central Hotel New York

Westgate New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2026 out of 3145 reviews
Rating 8 - Good. 698 out of 3145 reviews
Rating 6 - Okay. 219 out of 3145 reviews
Rating 4 - Poor. 92 out of 3145 reviews
Rating 2 - Terrible. 110 out of 3145 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcus

Stayed 1 night in Oct 2025

10/10 Excellent

jeffrey, LAS VEGAS

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Hector Francisco

Stayed 8 nights in Jul 2025

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice hotel- the rooms were nicely set-up. However, walls and floors very thin and rooms close together. So it was quite a noisy hotel and that disrupted sleep
Stayed 3 nights in Oct 2025

10/10 Excellent

Grease

Liked: Cleanliness, amenities
Loved the room and the service!
Stayed 1 night in Nov 2025

10/10 Excellent

DENIS

Belle situation de l'hotel et belle chambre propre
Stayed 2 nights in Oct 2025

10/10 Excellent

ZIN EI

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Oct 2025

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Patricia Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony on the 20th floor offered a nice partial view of the East River, the street leading to it, and the street directly below. It was a very limited space balcony wide enough for two chairs and a table but no walk or standing space. Some balcony’s are different shapes and sizes. Staff were polite, helpful and friendly most of the time. Noise from mechanical workings adjacent to the room and on the roof above the room caused a lack of sleep. Staff dealt with problems by sending an engineer to check out the noise problem, and then offering a new room or small ‘maximum’ refund after exchanging several emails. The hotel apologised for the ‘inconvenience’. The siting of this hotel means that a number of police patrol helicopters survey the area during the early hours for several hours. The housekeeping staff were first rate and accepting of any requests. My friend and I made requests upon booking to be situated near each other if possible. We were five floors apart. We did not request breakfast service so are unable to comment. Two complimentary 500ml bottles of water were provided when we checked in. We had to purchase bottled water independently from local shop thereafter for the coffee machine in each of our rooms. Be aware that check out is at 12, it doesn’t leave a lot of the last day if you are on holiday.
Stayed 5 nights in Oct 2025

2/10 Terrible

Alexis

My flight to New York got canceled at 5:07pm the day before our reservation due to weather. I called immediately and talked to several people both with the hotel and with Expedia, explained my story and was told that I would be able to receive a refund and to call back the next day if I wasn’t able to get another flight. The part of New York we were going to was flooding so unfortunately we weren’t able to book another flight, so I called back to get the refund and every single person I talked to told me no, I wouldn’t be receiving my $350+ refund. Both the hotel and Expedia continued to give me the runaround and the only “compensation” they could give me was $25 in key cash… It is absolutely heartbreaking and ridiculous that I have not and most likely will not, receive my refund ESPECIALLY in the terrible economic climate we are in. I will never attempt to stay at this hotel or being booking with Expedia again. I have tried calling several managers at both establishments and looking for emails and nothing has worked. All I can do is write this review, warn everyone about my situation and hope someone is able to reach out and help me right this situation. PS- the hotel brags about their million plus dollar renovation but won’t give back my refund… it is very disgusting.
Stayed 1 night in Oct 2025

10/10 Excellent

Shani

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Amenities
Everything was great, room staff helpful. Would stay there again. Great location
Stayed 5 nights in Oct 2025

10/10 Excellent

Mildred

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

George, Honolulu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All perfect
Stayed 5 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location clean friendly staff will definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Josie

Stayed 7 nights in Oct 2025

2/10 Terrible

richard

Liked: Amenities
Disliked: Staff & service
The worst stay I’ve had in NYC. Slamming doors thru the night, as late as 130am!! Clanking sounds thru my room, sounds like pipes banging. Booked a 2 queen bed room, check in and go to room to find I have a sofa bed!! Go to front desk to inquire and am then told oh I see a note! You didn’t see a note AT CHECK IN?! Told oh sorry, we over sold those rooms! So you’re stuck with what you have Absolutely disgusting
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 3 nights in Oct 2025

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Room and employees were great, just the room was really small. When you walked out of the bathroom, you walk right into the bed.
Stayed 1 night in Nov 2025

10/10 Excellent

S

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay-the room was spotless, view amazing and everyone so helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! The staff were very kind. I would definitely come back.
Stayed 1 night in Oct 2025

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