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Westgate New York Grand Central

Property class: 4

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Photo gallery for Westgate New York Grand Central

Luxe Queen Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Lobby
Lobby lounge
Property entrance
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
304 E 42nd St, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Place, Empire State Building
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Luxe King Room

Luxe King Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Luxe King Room

8.8 out of 10
Excellent
(95 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe Queen Room

Luxe Queen Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Luxe Queen Room

9.0 out of 10
Wonderful
(269 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe Two Double Beds

Luxe Two Double Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Luxe Two Double Beds

9.4 out of 10
Exceptional
(52 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxe 1-Bedroom King Suite

Luxe 1-Bedroom King Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe 1-Bedroom King Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxe One-Bedroom Queen Suite

Luxe One-Bedroom Queen Suite | Living area | 51-inch LED TV with cable channels, TV

Luxe One-Bedroom Queen Suite

8.0 out of 10
Very good
(15 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Luxe Two Queen Beds

Luxe Two Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Luxe Two Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe King Suite

Luxe King Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Luxe King Suite

8.6 out of 10
Excellent
(54 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Luxe)

Balcony

Room, 1 Queen Bed, Balcony (Luxe)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony (Luxe)

Room, 1 King Bed, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony (Luxe)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Luxe, King)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony (Luxe, King)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Luxe)

Room, 2 Queen Beds, Balcony (Luxe) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony (Luxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxe One Bedroom Tudor City Suite

Luxe One Bedroom Tudor City Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Luxe One Bedroom Tudor City Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Westgate New York Grand Central

This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe. Additionally, WiFi in public areas, valet parking and a microwave in a common area are on-site. Change of towels is available on request
Westgate New York Grand Central offers 299 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 51-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Westgate New York Grand Central. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as a 24-hour gym, a bar and a coffee shop/cafe.
  • Enjoy a bite to eat at Tudor City Marketplace, a coffee shop that serves American cuisine
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Grand Central Terminal and a 2-minute drive from Empire State Building
  • Dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Westgate New York Grand Central. Parking is available for a fee.

This Tudor New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 1:00 PM.
Tudor City Marketplace – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Tuder City Tavern – On-site lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 92 per day)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 1:00 PM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Tuder City Tavern
  • Tudor City Marketplace

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 400 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 1931
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 51-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 92.00 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for USD 50 per night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Manhattan Hilton
Hilton East Manhattan
Hilton Hotel
Hilton Hotel East Manhattan
Hilton New York Grand Central Hotel
Hilton Manhattan East Hotel New York City
Tudor Hotel New York City
Hilton Manhattan East Hotel New York
Hilton Manhattan East New York
Hilton Grand Central Hotel
Westgate New York City Hotel
Westgate New York Grand Central Hotel
Westgate Grand Central Hotel
Westgate Grand Central
Hotel Westgate New York Grand Central New York
New York Westgate New York Grand Central Hotel
Hotel Westgate New York Grand Central
Westgate New York Grand Central New York
Hilton Manhattan East
Westgate New York City
Hilton New York Grand Central
Westgate New York Central
Westgate York Central York
Westgate New York Grand Central Hotel
Westgate New York Grand Central New York
Westgate New York Grand Central Hotel New York

Westgate New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2055 out of 3174 reviews
Rating 8 - Good. 701 out of 3174 reviews
Rating 6 - Okay. 221 out of 3174 reviews
Rating 4 - Poor. 91 out of 3174 reviews
Rating 2 - Terrible. 106 out of 3174 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

lysette

Stayed 1 night in Jan 2026

10/10 Excellent

Rahma

Stayed 7 nights in Jan 2026

10/10 Excellent

Odell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh and work space was acceptable
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl L.

Stayed 2 nights in Jan 2026

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience!
Stayed 2 nights in Nov 2025

4/10 Poor

Kim

The room was a bit small, overpriced (even comparable to other NY properties) and worst of all, the shower water was yellow. When I asked for another room or maintenc
Stayed 3 nights in Dec 2025

8/10 Good

HELEN

Stayed 2 nights in Jan 2026

10/10 Excellent

Rudah

Liked: Cleanliness, amenities, property conditions & facilities
The Westgate hotel this location in New York has the kindest staff I’ve ever dealt with in my career going to hotels. They are very classy very polite. Very nice everybody there is in line and respectful. This is the 10th time I’ve stayed there. I’ll only stay there from now on in New York.
Stayed 1 night in Jan 2026

2/10 Terrible

Harminder

Hotel staff didn’t honor room and told me to from front desk clerk.
Stayed 1 night in Jan 2026

10/10 Excellent

Kaitlin

Stayed 1 night in Dec 2025

2/10 Terrible

Lorena, monterrey

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The place is small
Stayed 1 night in Jan 2026

10/10 Excellent

bert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff, cleanliness, comfort, very good!
Stayed 1 night in Jan 2026

10/10 Excellent

mahdi

Stayed 3 nights in Dec 2025

10/10 Excellent

Augusto

Great room, good view, clean. Can’t complain!
Stayed 2 nights in Dec 2025

10/10 Excellent

Octavia

Stayed 1 night in Jan 2026

2/10 Terrible

Isabel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed at this hotel from Friday the 2nd through Sunday the 4th for a business trip, and unfortunately the experience was very disappointing. On Saturday the 3rd, I reported to the front desk around 6:15 PM that my room had no hot water and had not been cleaned. I was assured both issues would be handled. When I returned around 10:30 PM, nothing had been done. I called the front desk again and was told someone would come, but no timeframe was given. I waited until 1:30 AM, and no one ever showed up. My room was still dirty, and I still had no hot water. The next morning, I had to call again. Maintenance finally came, but the water was only lukewarm and still on the cold side. I had no choice but to shower like that in order to check out by 12 PM, which is unacceptable—especially while traveling for business. At checkout, I explained everything to the front desk. I was told the manager would be informed, yet the manager never came out to speak with me, offer an apology, or attempt to resolve the situation. When I asked why, I received no response. Lack of hot water, an uncleaned room, broken promises, and no management accountability made this a very frustrating stay.
Stayed 2 nights in Jan 2026

6/10 Okay

Ann, Rehoboth Beach

Travelled with family
Liked: Staff & service, amenities
This is an attractive, centrally located property. All of the staff was excellent, friendly, and helpful. The only reason why we gave it 3 stars was this: the temperature of the room was so warm. We had windows open (and it was below freezing outside), we turned on the air conditioning, but it would just not cool off the room, so it was an uncomfortable night where we couldn’t sleep well. The room was not super clean (Hairs in the bathroom, smudges on flat surfaces, etc.). We also did have to wait 30–40 minutes after the 3 PM check-in to even get into the room because they still hadn’t cleaned it.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristopher, Edmonton

Stayed 2 nights in Jan 2026

8/10 Good

Fernanda

Stayed 2 nights in Jan 2026

10/10 Excellent

Alison

Travelled with family
Liked: Staff & service, amenities
Charming hotel, great location, close to Grand Central. Room was clean, but not spotless as one might expect in a very old building with likely original windows and doors. Did not bother us in the slightest as the details were beautiful, and staff were thoughtful and courteous
Stayed 3 nights in Jan 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
Generally good. Convient
Stayed 1 night in Dec 2025

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

6/10 Okay

Richard

Stayed 7 nights in Dec 2025

10/10 Excellent

William, Berwick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, friendly staff and walkable to all the touristy places.
Stayed 1 night in Dec 2025

10/10 Excellent

Elmer, Mansfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and the rooms were always clean!
Stayed 3 nights in Dec 2025

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