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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Food court
Standard Room, 1 King Bed with Sofa bed, Jetted Tub | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
551 S Transit St, Lockport, NY, 14094
  • Place, Erie Canal
    ‪18 min walk‬
  • Place, Four Seasons Players
    ‪1 min drive‬
  • Place, Lockport Caves
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Jetted Tub

Standard Room, 1 King Bed with Sofa bed, Jetted Tub | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.4 out of 10
Good
(28 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Free daily continental breakfast
Spark by Hilton Lockport
Lockport
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.6 out of 5, Good, 119 reviews
The price is €111
includes taxes & fees
6 Jul - 7 Jul
Spark by Hilton Lockport

About this property

Quality Inn

Along with a fitness centre, this smoke-free hotel has a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a TV in a common area.
Quality Inn offers 50 accommodations with a safe and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 40-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be within walking distance of Four Seasons Players. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Big Bridge and a few minutes from Flight of Five Locks
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn. Free self parking is available.

This Lockport hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 167 out of 661 reviews
Rating 8 - Good. 198 out of 661 reviews
Rating 6 - Okay. 127 out of 661 reviews
Rating 4 - Poor. 85 out of 661 reviews
Rating 2 - Terrible. 84 out of 661 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent place, close to everything
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Onekia

Liked: Cleanliness, amenities, property conditions & facilities
While it wasn't a fancy hotel, it is a good place to stay. Stay friendly, place nice and quiet and within walking distance to food options.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Shakonwaretsi

Liked: Cleanliness, staff & service, room comfort
The location of the hotel is what matters the most since my family lives nearby. The staff has been friendly each time we stay. I like that we do not get disturbed by cleaning or other guests. It’s not fancy, but the beds are comfortable.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Eric

Disliked: Staff & service
Hi
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host!!! Manager Harry gave us good recommendations for places to visit. Friendly and good accommodating staff. Thank you for having us. Highly recommended for friends and family.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, amenities
They didn't even have the heat on.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Rachel

Liked: Staff & service, property conditions & facilities
Decent room, a little rough around the edges. Staff was friendly. You definitely get what you pay for
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good value...will stay again.
Stayed 5 nights in Mar 2023
Verified

4/10 Poor

Rosemary

Disliked: Staff & service, amenities
Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Chelsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 3 different quality inns over a 10 day trip and they were all fantastic!
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and pleasant Hotel staff… quiet and clean room !
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Staff was very friendly.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jimena

Liked: Staff & service
Great value for money at 30 min from Niagara Falls State Park
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely better then sleeping in my car. And although the bedding was somewhat questionable (but apparently clean), the bed itself was comfortable.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Good location and very clean.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel and polite staff.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice and we had an excellent stay! My son lives very convenient to this hotel, so will definitely stay in it again in the future!
Stayed 3 nights in May 2024
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good value.

I have stayed here before, good value for the $. Didn’t make breakfast but it looked like it would have been good.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities
Heat was shut off in the room. Took hours for it to get warm but floor remained ice cold. No carpet. Bathroom floor was even colder and the heater in the bathroom didn’t work. Bathroom fan was extremely noisy. Toilet seat terribly discoloured. Surfaces clean but everywhere else had dust build up. Didn’t attempt the breakfast. Didn’t look appetizing. Tasted the juice and it was horrible.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Pawankumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Whe
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and great bang for your buck!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well run, clean, good location
Stayed 3 nights in Sep 2022

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