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White Oaks Resort & Spa

5.0 star property

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Photo gallery for White Oaks Resort & Spa

1 bedroom, premium bedding, pillow-top beds, minibar
Property preview
Reception
Interior
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Place, Outlet Collection at Niagara
    ‪2 min walk‬
  • Place, Niagara College Niagara-on-the-Lake Campus
    ‪2 min walk‬
  • Place, Royal Niagara Golf Club
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(224 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Tower

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(86 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(111 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Executive Suite, 1 King Bed

Luxury Executive Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar

Luxury Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Deluxe Suite

Luxury Deluxe Suite | 1 bedroom, premium bedding, pillow-top beds, minibar

Luxury Deluxe Suite

9.4 out of 10
Exceptional
(26 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

White Oaks Resort & Spa

Resort with 3 restaurants, steps from Outlet Collection at Niagara
Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
White Oaks Resort & Spa offers 220 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa and an indoor pool.
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, hot stone massages or body treatments at The Spa at White Oaks
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes 3 indoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Outlet Collection at Niagara and 10 minutes by car from Clifton Hill
  • Local-area and shopping centre shuttle service available for a fee
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the business-friendly White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.
LIV – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Play Bar & Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Grow Kitchen & Cafe – This café serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 24 December 2025 to 25 December 2025 (dates subject to change).
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Front desk
  • Full-service spa
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults and CAD 8 to 25 for children
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 105670954RT0001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1807 out of 2255 reviews
Rating 8 - Good. 323 out of 2255 reviews
Rating 6 - Okay. 85 out of 2255 reviews
Rating 4 - Poor. 19 out of 2255 reviews
Rating 2 - Terrible. 21 out of 2255 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine, Lasalle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint i have is the food at Play was just ok. Everything else was great, including a superior massage by Lindsay, beautiful grounds, andexcellent service. Can't wait to come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ming

Stayed 1 night in Aug 2025

8/10 Good

Omodele

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mildred, Steinbach

Liked: Cleanliness, staff & service, property conditions & facilities
Like Wow!! My friend and I were blown away at the friendliness at this resort, the beautiful fresh flowers throughout, the restaurant food, the gardens and our room was Amazing!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms well kept and the amenities are top rate. You have great SPA facilities, good dining options, pool and fitness centre. All well maintained and staff is friendly and very accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We live staying here… fabulous service
Stayed 2 nights in Aug 2025

10/10 Excellent

Hanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff stood out to me the most. Everyone who worked there seemed to be super friendly and happy to work there. Thank you for a great experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great food. Lovely place all 'round.
Stayed 1 night in Aug 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
I love this resort! Breakfast is amazing too
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with
Stayed 1 night in Aug 2025

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Arjun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and away from the hustle of Niagara Falls.
Stayed 1 night in Aug 2025

6/10 Okay

Yeonmi

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Room interior and furnishings are quite old and outdated, but overall a good stay.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Devinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GLENIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my daughter had an amazing time during our visit. Staff was very helpful in every way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 4 nights in Aug 2025

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
White Oaks has everything you need for a great relaxing get away. Great food options, wonderful spa and well kept rooms to name a few.
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Excellent customer service. Food was delicious.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice that we could find a place to stay around NOTL for just1 night in the summer time, next time we hope to spend a little bit more time here and enjoy the pool and saunas
Stayed 1 night in Aug 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
It’s so beautiful and clean !!!
Stayed 1 night in Aug 2025

10/10 Excellent

gurmeet, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff was very helpful for any question.i love the gym and club facilities. I would love to coming back!!
Stayed 2 nights in Aug 2025