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Comfort Suites Ocean City West

2.5 star property

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Photo gallery for Comfort Suites Ocean City West

Seasonal outdoor pool
Free continental breakfast
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry

Explore the area

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12718 Ocean Gateway, Ocean City, MD, 21842
  • Place, Tanger Outlet Center
    ‪2 min walk‬
  • Place, Ocean City Boardwalk
    ‪2 min drive‬
  • Place, Ocean City Beach
    ‪2 min drive‬
  • Airport, Ocean City, MD (OCE-Ocean City Municipal)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Ocean City West

Family-friendly hotel with free breakfast and fitness centre
A fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities. Housekeeping is available on request.
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Suites Ocean City West gets good marks from our customers. During your stay, you're just a quick walk from Tanger Outlet Center. Free WiFi in public areas, free self-parking and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Ocean City Boardwalk and a few minutes from Ocean City Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Comfort Suites Ocean City West offers its guests a seasonal outdoor pool, a waterslide, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

There's an onsite business centre. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Comfort Suites Ocean City West. Self parking is free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1286
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 24 May and close on 30 September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Comfort Suites Ocean City West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rajaa

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed there for 7 nights Terrible dirty rooms a lot a lot of noise and disgusting breakfasts you won’t be able to find anything to eat milk and oj juice out of service at 8 am everything out of stock and they don’t even stock that very limited stuff and the lady hosting the breakfast very rude and stand on peoples back watching them so we start going out for breakfast with my kids , the pool was dirt and too much chemicals I was there when the inspection came to test the pool they want everyone out of pool after testing it…, so bad I never witnessed place like these , don’t waste your money in this place
Stayed 7 nights in Aug 2025

8/10 Good

damilola

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Ida

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient to all the fun of OC without the headache of the coastal highway. Breakfast included was enjoyable, however, staff person there was somewhat concerning. A bit forward with guests at times-observed many times. Also one day she was closing up at 9:30. Said no more eggs, no more milk etc. Hospitality could use improvement.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verenice

Liked: Cleanliness, staff & service, property conditions & facilities
Love this
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Breakfast was horrible. Handicap parking was further away from the door than the regular parking. The pool kinda felt slimy when getting in it. The hotel was very busy and loud. People were trying to bring dogs into the breakfast area while breakfat was going on, staff did tell them the were allowed.
Stayed 2 nights in Aug 2025

6/10 Okay

Alicia

Myself and my family stayed for at this hotel twice. The first year was much better than this year. It was an object sticking out of the bed that injured my foot. The staff was mad aware and it was fixed. The phone didn't on our room and there were multiple stains on the wall. The iron was broken along with the iron board. Overall the room.could have been much cleaner.
Stayed 4 nights in Aug 2025

6/10 Okay

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Decent Hotel and family stay not far from OC beach

Food was generally. Breakfast was decent. Cofee and tea available all day was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick comfortable getaway

My family took a short weekend getaway to O.C. MD. We had a good time and a very comfortable stay. The hotel was pet friendly so I was able to bring my fur baby and not have the anxiety of boarding him. The hotel was neat and clean, so were the rooms. The staff was accommodating. I would definitely stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Brandi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Sara-Rose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the experience was miserable. The lobby was filled with loud, unruly guests and a strong smell of marijuana. When we mentioned the noise and behavior to staff, we were told they “can’t control the guests.” Dogs were barking at all hours of the night, making it nearly impossible to sleep. Our room was even worse. We walked in to find random hairs in the bathtub and a large crack running across the ceiling. Despite calling housekeeping to clean the tub, the hairs were still there afterward. Even more disturbing—there was a red stain on the toilet paper roll, and the bathroom trash can had visible mold inside. The room itself smelled musty and unclean. The walls are paper thin, and to make things worse, the arcade noise continues all night long. We had to blast the AC just to try and drown it out. The blankets were full of holes, and nothing felt fresh or sanitary. We left a night early as we could not take it anymore. This place is beyond disappointing. Save your money, your sleep, and your sanity—book somewhere else.
Mold in garbage
Our sheets
How our toilet paper came
Visible crack in ceiling
Stayed 3 nights in Aug 2025

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again!
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica, Laurel

Liked: Staff & service
Disliked: Cleanliness
When we arrived at your hotel, the staff was very pleasant and welcoming. However, we did notice a few issues with the room. The table near the TV had visible fingerprints and appeared unclean. The sink area outside the bathroom had food remnants along the countertop. Additionally, the shower curtain wouldn’t stay in place and kept sliding back, which caused water to spill onto the floor. I’m not sure if the bed frame was damaged, but the center of the mattress sank noticeably, causing my husband and me to sleep along the edges for support. Lastly
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, loved the big pool but was a little disappointed in the game room. Most of the machines were out of order, this was one of the reasons I booked this hotel so the kids could play in the arcade. the location is great close enough to the boardwalk ,and was surrounded by a ton of things to do, go kart track, movie theater and outlets are right across the street
Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness
Room was dated, whirl pool was fun ( sarcasm) was filthy. Cleaned filled and the pumps stayed on for 15mins then shut off. There was dirty garbage in the bathroom trash can….. not worth the price
Stayed 2 nights in Jul 2025

8/10 Good

David, Mountain Top

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a nice property. A few minor broken items in the room. Biggest problem, wifi was terrible. Kept disconnecting, made it impossible for my son to play games. The woman who ran the breakfast worked hard but needed help. All in all, nice stay.
Stayed 3 nights in Jul 2025

8/10 Good

Hiram

Stayed 3 nights in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Property conditions & facilities, room comfort

My stay

The hotel is decent . The breakfast isn’t great so if thats one of the reasons you’re looking to stay please don’t it’s terrible 😞. The pool is excellent. As far as service goes I don’t require a lot but fresh towels but it was always a long wait to get them even when there were carts in the hallway. My room didn’t seem like it was mopped or dusted.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tyshon

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Fabian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family! Breakfast was good, the room was clean and comfortable and the pool was clean with lots of seating and even a basket hoop and balls! Our family had a great time! Will definitely be back! Everything was perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

jason

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 1 night in Jul 2025

6/10 Okay

Danny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Danny Estrict

Our housekeeper came only two days despite our complaints to front desk. Floor was dirty or sandy and needed to be mopped.
Stayed 4 nights in Jul 2025

6/10 Okay

Deshonda

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025