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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Clermont Theme Park West

Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
9240 US Highway 192, Clermont, FL, 34714
  • Northeast Regional Park
    ‪5 min drive‬
  • Orange Lake Golf
    ‪5 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪11 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express And Suites Clermont Se West Orlando by IHG

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.1 out of 5, Very good, (593)
The price is €121
for 1 room
includes taxes & fees
20 Jun - 21 Jun
Holiday Inn Express And Suites Clermont Se West Orlando by IHG

About this property

SureStay Hotel by Best Western Clermont Theme Park West

Hotel with free breakfast, near Northeast Regional Park
This hotel features an outdoor pool, a 24-hour front desk and a front desk safe. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Clermont Theme Park West offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. LED televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Clermont Theme Park West. During your stay, you'll be within walking distance of Lake Davenport. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Orange Lake Golf and 6 minutes from Northeast Regional Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and a front desk safe are also featured at the business-friendly SureStay Hotel by Best Western Clermont Theme Park West. Free self parking is available.

Smoking is allowed in designated areas at this Four Corners hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Theme Park
Days Inn Theme Park Hotel
Days Inn Theme Park Hotel Clermont West
Days Inn Clermont Theme Park West Hotel
Days Inn Theme Park West Hotel
Days Inn Theme Park West
Days Inn Clermont South Hotel Clermont
Days Inn Clermont Theme Park West Motel
Days Inn Theme Park West Motel
SureStay Hotel by Best Western Clermont Theme Park West Hotel
SureStay Hotel by Best Western Clermont Theme Park West Clermont

SureStay Hotel by Best Western Clermont Theme Park West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1007 reviews
Rating 8 - Good. 313 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 84 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

William A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charge vs Hold

On check-in my CC was charged $100, instead of the usual "HOLD). When I checked out the staff had to inspect the room for damage/missing items. I received a full credit as soon as this was done and received a receipt. The reasons I was given was because it was in such a busy/transit area that was there policy".
Stayed 1 night in Feb 2025

8/10 Good

Debra

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was amazing. Floors in the room were very dirty.
Stayed 4 nights in Feb 2025

8/10 Good

Sarah

Travelled with family
It was a clean and what we needed
Stayed 3 nights in Feb 2025

10/10 Excellent

kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hesitant to book but rating was good, price was great..Came in kinda late but Roger was polite and quick to get me checked in. The hotel is older but very clean and modern. Convenient to many food options and attractions. The room itself was clean, modern and comfortable. No complaints and would not hesitate to book again
Stayed 1 night in Feb 2025

6/10 Okay

Thais

Stayed 1 night in Feb 2025

2/10 Terrible

Yushu

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is nothing. Noisy. Cannot find the receptionist most of the time.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the two star rating, it was an excellent stay. Some reviews said there were bug problems but I did not see any for the 6 days I stayed there.
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Room was very nice, clean & comfortable. Bathroom was nice & big. We will stay again when in area.
Stayed 2 nights in Jan 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aida, Orlando

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and courteous. The room was clean. I strongly recommend this hotel. I will visit again.
Stayed 2 nights in Jan 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean and good value for money

Overall great location that is close to everything. Good value for the money and rooms were clean. Would stay here again. Low price point so nothing fancy but served our needs and clean was important to us.
Stayed 2 nights in Nov 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Washer and dryer were outside
Stayed 1 night in Dec 2024

10/10 Excellent

jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service~!~!~!
Stayed 1 night in Dec 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kriston

Travelled with family and small children
Liked: Cleanliness, amenities
Clean & quiet area, a couple plugs did not work floor was not mopped my toddlers socks were black from walking around inside. There was no body wash in the container they provide & we had forgot ours but other then that it was a great experience & I will return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe area housing rude dangerous acting immigrants, trying to run into you in the walkway. Transgender men walking around in front of children half dressed acting weird. No soap. No room check. Very rude staff if you are not of the immigrant status. All around not a place you would want to be with children. And be ready for a 100 dollar security payment that makes zero sense.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rirsy

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Bhojnarine

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely not bad for the price and location. Room was very clean, no issues with anything in the room. Just had a strange smell but nothing that would prevent us from stay. Easy to find and parking was convenient. Jay the assistant manager was super nice, courteous and hospitable. Spoke to him the day before we arrived and he also checked us in. Bed was comfortable and had a good night rest. About 30 minutes from Orlando airport and lots of restaurants around.
Stayed 1 night in Nov 2024

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024