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Osaka Garden Palace

3.0 star property

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Photo gallery for Osaka Garden Palace

Exterior
Lobby
Daily buffet breakfast (JPY 1400 per person)
Desk, blackout curtains, iron/ironing board, free wired Internet
Chapel

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-3-35 Nishi-Miyahara, Yodogawa-ku, Osaka, Osaka-fu, 532-0004
  • Grand Front Osaka Mall
    ‪5 min drive‬
  • Umeda Sky Building
    ‪5 min drive‬
  • Osaka Station City
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪55 min drive‬

Room options

View all photos for Single Room, Non Smoking (Free Shuttle from Shin Osaka Station)

Single Room, Non Smoking (Free Shuttle from Shin Osaka Station) | Desk, blackout curtains, iron/ironing board, free wired Internet

Single Room, Non Smoking (Free Shuttle from Shin Osaka Station)

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Semi Double Room, Non Smoking (Free Shuttle Bus from Shin Osaka Station)

Desk, blackout curtains, iron/ironing board, free wired Internet

Semi Double Room, Non Smoking (Free Shuttle Bus from Shin Osaka Station)

  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking (Free shuttle from Shin Osaka station)

Desk, blackout curtains, iron/ironing board, free wired Internet

Twin Room, Non Smoking (Free shuttle from Shin Osaka station)

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

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Interior entrance

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for 1 room
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About this property

Osaka Garden Palace

Hotel in Osaka with 2 restaurants and 24-hour front desk
2 restaurants, self parking and dry cleaning are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Osaka Garden Palace offers 290 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. 32-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains.

Our customers tell us that they enjoy the overall property condition at Osaka Garden Palace. During your stay, you'll be close to Osaka Castle. Enjoy features like free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 10 minutes by car from Dotonbori and 10 minutes from Kyocera Dome Osaka
  • Free train station pick-up and train station drop-off shuttle service
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. Osaka Garden Palace also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Season – This restaurant serves breakfast, lunch and dinner.
Hanatsuzuri – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up and drop-off shuttle
  • Parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,400 for adults and JPY 700 for children
  • 2 restaurants

Restaurants on site

  • Hanatsuzuri
  • Season

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 700 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Osaka Garden Palace offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Garden Palace Osaka
Osaka Garden Palace
Osaka Garden Palace Hotel
Osaka Palace
Palace Osaka
Garden Palace Hotel Osaka
Garden Palace Osaka
Osaka Garden Palace Hotel
Osaka Garden Palace Osaka
Osaka Garden Palace Hotel Osaka

Osaka Garden Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 277 out of 871 reviews
Rating 8 - Good. 415 out of 871 reviews
Rating 6 - Okay. 140 out of 871 reviews
Rating 4 - Poor. 26 out of 871 reviews
Rating 2 - Terrible. 13 out of 871 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rocelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Osaka Garden Palace! Staff were very friendly and helpful. Shin-Osaka station is walkable, however, after a long day it can be tiresome to walk; but no fear, they offer a free shuttle from the station to the hotel. It runs about every 15 mins to and from the station which is super convenient to guests! We loved the shuttle service - having small kids, it was very helpful. Will definitely stay again in future visits! : )
Stayed 3 nights in Dec 2024

8/10 Good

Ayako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Kiyo

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a bit ordinary.
Stayed 4 nights in Sep 2024

8/10 Good

Lan

Liked: Cleanliness
Stayed 7 nights in Mar 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Jakeliny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Beautiful and clean rooms
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle service is good. I would have loved to rent a bicycle from hotel but they dont give this service.
Stayed 1 night in Nov 2019

10/10 Excellent

Tony, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They stored our luggage prior to check-in and then we were able to check-in an hour and a half before the regular check-in time. Much appreciated. Bathroom was fresh and clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
breakfast is good
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean and big room, good breakfast, far from train station but provided shuttle service. nice staff
Stayed 1 night in Jul 2019

10/10 Excellent

anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel by JR Shin-osaka station - modern

Lovely hotel just by Shin-Osaka Station with FREE shuttle bus to hotel from WEST Exit 4 . Great breakfast options for non Japanese and can transfer the breakfast vouchers to fixed lunch menu in lieu.
Stayed 3 nights in Jun 2019

6/10 Okay

Akemi

Liked: Staff & service

Akemi

Very convenience location and very good shuttle bus schedule from train station
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

It was ok, needing a place to stay overnight before we travel to Kyoto. Very small room. A good breakfast buffet and free shuttle service to the train/subway station makes the hotel stay better.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

TREVORTAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious & clean. Wifi is fast. Breakfast is fantastic with great varieties, Japanese & Western. Shuttle bus service to Shin-Osaka every 15 mins. Have stayed here a few times. Definitely my first choice when in Osaka.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Free shuttle service, clean
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel, close to the shin-Osaka station, and free bus service to/from the station is good.
Stayed 3 nights in Dec 2018

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Everything was great, we loved it! And it was very convenient!
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Osaka trip to Japan

The hotel is very convenient to and from the train station with free shuttle service. The staff is very friendly and you get free water in the room although it says tap water can drink. I would come back again.
Stayed 1 night in Nov 2018