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38 Aira Hotels

3.0 star property

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Photo gallery for 38 Aira Hotels

City view from property
Reception
Triple Room | In-room safe, desk, free WiFi, bed sheets
City view from property
Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Via Roma, 276, Palermo, PA, 90133
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Via Vittorio Emanuele
    ‪2 min walk‬
  • Place, Quattro Canti
    ‪3 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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Exterior
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About this property

38 Aira Hotels

Hotel with a bar, 7-minute walk to Teatro Massimo
A bar/lounge, coffee/tea in a common area and 24-hour room service are available at this hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
38 Aira Hotels offers 38 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at 38 Aira Hotels. During your stay, you're just a quick walk from Teatro Massimo. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Teatro Massimo and Palermo Cathedral
  • Pets welcome for a fee (restrictions apply)
As a guest of 38 Aira Hotels, you'll find a terrace, a vending machine, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. 38 Aira Hotels also features coffee/tea in common area, concierge services, and laundry facilities.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1LJ7HNFAY
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Moderno Palermo
Moderno Palermo
38 Aira Hotels Hotel
38 Aira Hotels Palermo
38 Aira Hotels Hotel Palermo

38 Aira Hotels Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 114 reviews
Rating 8 - Good. 24 out of 114 reviews
Rating 6 - Okay. 22 out of 114 reviews
Rating 4 - Poor. 22 out of 114 reviews
Rating 2 - Terrible. 20 out of 114 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

KRISTINE, CLINTON TOWNSHIP

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Dario

Liked: Amenities
Great
Stayed 6 nights in Aug 2025

2/10 Terrible

Georgina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously, do not stay here. This is the worst hotel I have ever booked. I was unable to sleep during the night because the walls are SO thin and other guests were at the reception desk complaining about the cleanliness of their rooms after discovering bugs in the middle of the night. I had optimistically presumed that previous Expedia reviews about the staff’s unfriendliness would just be a cultural difference but I witnessed the receptionist yell at people in entrance foyer in the most unhinged and scary manner which ultimately motivated my decision to leave early because I felt so unsafe.
Stayed 5 nights in Jul 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find a better hotel or location

THB most of this ares is rather dated and tired however putting that to one side i would not recommend staying at this hotel we only selected as it was close to the venue but wished we selected more wisely.
Stayed 3 nights in Jun 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The was a problem with my reservation so I had to move to another hotel
Stayed 1 night in May 2025

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean but bearable

We had a really good time in Palermo, the hotel is very well located in the city centre. We booked a standard double room.The room was not clean, there was lots of dust and our bathroom had a very large patch of black mould in the corner above the shower, we complained but no one came to clean it. The safe had no batteries in it and we couldn't use it. In general the room was more hostel styled, the double bed was two singles beds pushed together and the mattresses were different thicknesses and firmness so it wasnt a very comfortable sleep for a couple, there was also a set of metal bunk beds in the corner that felt strange. All in all it was cheap and well located, you could probably survive one night in it for a city base, you won't want to spend much time there. Breakfast was ok, coffee was nice and it was nice to have a 24/7 reception.
Stayed 3 nights in Apr 2025

4/10 Poor

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was falling apart and couldn’t close the door so the room filled with water. The staff were friendly and the place was very clean. Everything looked like it needed a good handyman. Really good breakfast. We were 2 people and they put us in a room for 4 people. We couldn’t move
Stayed 4 nights in Apr 2025

4/10 Poor

Patricia

Stayed 2 nights in Jan 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Just one complaint… no Iron at the property and receptionist was rude about it !!!
Stayed 3 nights in Sep 2024

4/10 Poor

Samra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2024

8/10 Good

edward

Stayed 1 night in Oct 2024

6/10 Okay

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't check us in and had to transfer us to another hotel from the same company due to plumbing issues. The girl at the reception not only didnt offer transportation to the hotel, she gave us direction on how to get there by foot. Although it was 20min walk (with luggage) only after we complained, they called a taxi to take us there. The bathroom light was broken and it took them a day and a half to fix it. We stayed only for 2 nights. They didn't clean the tables at the breakfast room after each customer.(breakfast served to the hotel guests by the next door cafe). The hotel was across the central train station, dirty, unsafe and noisy at night.
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
It was ok,I was supposed to stay in another one of the hotels but was in formed the room I booked was not available,the lady (who had no English)google translated to tell me go to another hotel 15 min walk away,but I was early 11am and they booked me in free of charge,the room was very basic and the bed’s uncomfortable,no WiFi and no one cared either,shower holder was broken,but it was central and the room was quite,and restaurant staff were pleasant and friendly,but it was 2 stars
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel for the price!

Very good hotel. I paid $60/night for 5 nights. Comfortable bed, strong A/C, hot water. Centrally located. Prestia e Comande airport bus drops off in front. Hotel is on floors 3 & 4 with an elevator. Friendly staff but limited English. Only issue was the Wi-Fi didn’t reach my 4th floor room.
Stayed 5 nights in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 7 nights in May 2024

2/10 Terrible

Jose, Somers

Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have my reservation. The hotel looked very dirty and we were actually glad they did not have a room for us.
Stayed 3 nights in May 2024

2/10 Terrible

cyrus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a hostel not a hotel. We booked 2 double bed rooms. There 7 beds in each room. The pictures were photoshopped. We contacted Expedia but they were no help. We went to another beautiful hotel for less money. We have to call our credit card company when we get back.
Stayed 3 nights in Apr 2024

2/10 Terrible

jennifer

Disliked: Staff & service, property conditions & facilities, room comfort

What a dump! Not as advertised

Stayed 2 nights in Apr 2024

10/10 Excellent

Tawfiq

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Everything is perfect the location of hotel the room the staff were amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

david

Stayed 4 nights in Nov 2023

2/10 Terrible

Stephanie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This property should have a 1 star rating not 3. All the other 3 star properties I have stayed at here have been spectacular. In fact after just seeing the place with the dark hallway I decided to find somewhere else to stay which I did.
Stayed 2 nights in Oct 2023

4/10 Poor

Dino

Travelled with partner
Disliked: Amenities, property conditions & facilities
Greatly located but poor living conditions. Good for students
Stayed 1 night in Oct 2023

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location basic tourist hotel

The hotel is located in an excellent location, occupying one floor of a taller building. It is basic, but clean. Breakfast included was better than expected by Italian standards. The staff were very helpful with researching bus routes and calling taxis as needed. I would stay again.
Stayed 4 nights in Oct 2023

6/10 Okay

Emma

Stayed 7 nights in Oct 2023