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Eurostars Pamplona

4.0 star property
VIP Access

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Photo gallery for Eurostars Pamplona

Reception hall
Front of property
Reception
Exterior
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Beloso Bajo, 11, Pamplona, Navarra, 31006
  • Place, Plaza de Toros de Pamplona
    ‪11 min walk‬
  • Place, Plaza del Castillo
    ‪17 min walk‬
  • Place, Pamplona City Hall
    ‪17 min walk‬
  • Airport, Pamplona (PNA)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite

Premium bedding, down duvets, memory-foam beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (1 pax)

Premium bedding, down duvets, memory-foam beds, minibar

Executive Suite (1 pax)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Suite, Terrace

Premium bedding, down duvets, memory-foam beds, minibar

Executive Suite, Terrace

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Terrace (1 pax)

Premium bedding, down duvets, memory-foam beds, minibar

Executive Suite, Terrace (1 pax)

  • 70 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room (2+2)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (2+2)

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room (4 adultos)

Premium bedding, down duvets, memory-foam beds, minibar

Family Room (4 adultos)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Grand Room (Deluxe)

Premium bedding, down duvets, memory-foam beds, minibar

Grand Room (Deluxe)

9.8 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Grand Room (Deluxe 1 pax)

Premium bedding, down duvets, memory-foam beds, minibar

Grand Room (Deluxe 1 pax)

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, down duvets, memory-foam beds, minibar

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (2+2)

Premium bedding, down duvets, memory-foam beds, minibar

Family Suite (2+2)

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite (4 adultos)

Premium bedding, down duvets, memory-foam beds, minibar

Family Suite (4 adultos)

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Triple Room (Adulto)

Premium bedding, down duvets, memory-foam beds, minibar

Superior Triple Room (Adulto)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Triple Room (Niño 2+1)

Premium bedding, down duvets, memory-foam beds, minibar

Superior Triple Room (Niño 2+1)

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Eurostars Pamplona

This smoke-free hotel features a restaurant, a health club and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and concierge services are on-site.
Eurostars Pamplona offers 59 accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. 40-inch plasma televisions come with premium digital channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam.
During your stay at Eurostars Pamplona, you'll be within walking distance of Pamplona's City Walls and Interpretation Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Pamplona's City Walls and Interpretation Centre and Monumento al Encierro
There's a restaurant on site. Public spaces have free WiFi. There are 3 meeting rooms available. A health club, spa services, and a terrace are also featured at Eurostars Pamplona. The hotel can provide concierge services and wedding services. Self parking is free.

This Beaux Arts Pamplona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Muga Restaurant – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A restaurant

Restaurants on site

  • Muga Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Couples treatment rooms
  • Hot stone massages
  • Sports massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with premium digital channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 13 2026 to June 30 2026 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AlmaPamplona Muga Beloso
AlmaPamplona Muga Beloso Hotel
Beloso
Muga Beloso
Muga Beloso Hotel
AlmaPamplona Muga de Beloso
Hotel Alma Pamplona
Eurostars Pamplona Hotel
Eurostars Pamplona Pamplona
AlmaPamplona Muga de Beloso
Eurostars Pamplona Hotel Pamplona

Eurostars Pamplona Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 310 out of 410 reviews
Rating 8 - Good. 76 out of 410 reviews
Rating 6 - Okay. 13 out of 410 reviews
Rating 4 - Poor. 6 out of 410 reviews
Rating 2 - Terrible. 5 out of 410 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

anne

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful room , spacious and well appointed. Very comfortable bed .
Stayed 1 night in Jan 2026

4/10 Poor

Lynne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was lovely but the food and drink in the restaurant was horrendous, I have never in my life paid so much for a 2 inch by 4 inch piece of cod and then to get charged for a pint of larger that was in a half pint glass , only 3/4 full and then a 2 inch head , total rip off and will never return
Worse pint ever
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Everything about the hotel was great.
Stayed 1 night in Nov 2025

4/10 Poor

Karen

Liked: Cleanliness
Disliked: Staff & service, amenities
Spa and pool closed but we were only informed a few days before we travelled. Reception staff cared very little re our disappointment (one of main reasons we booked it) and offered us a room with a terrace (in winter so of no use) as compensation. Asked to be refunded so we can find another hotel but they would not allow this. Terrible experience in customer service. Rooms were actually very nice hence not giving 1*.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos, Bogota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy moderno, habitaciones muy cómodas, el desayuno estupendo
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, very nice breakfast. Nice stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

ANDRES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Graham, Broxbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sofia

Stayed 6 nights in Aug 2025

8/10 Good

Zacchary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. We were there for the Running of the Bulls...its an easy walk to/from Pamplona town centre (as taxis were tought to get at the end of the evening). Staff were great, room was fantastic - quiet, good blackout blinds, good shower etc; breakfast was excellent. We only stayed one night but welould definitely stay at this hotel again..
Stayed 1 night in Jul 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil paradise

Our room was large and comfortable with a big outdoor terrace. The hotel’s setting is peaceful with quick access to walking and bicycling pathways. The hotel has storage options for bicycles. Staff are knowledgeable and very friendly. Highly recommend this lovely hotel.
Stayed 1 night in Aug 2025

8/10 Good

Santiago

Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Me decepcionó, el sitio web es engañoso

Alguien tiene que cambiar la descripción de este hotel en el website de Hotels.com, porque es engañosa y no está apegada a la realidad. En primer lugar, este hotel queda a 30 minutos a pie de la Plaza de Toros, el sitio web dice que está a solo 11 minutos, mentira!!! Segundo, el sitio web dice que este hotel tiene alberca (piscina), y sí que la tiene, pero hay que pagar $24 euros por persona para tener acceso a ella. No se trata de una alberca recreativa sino de una tina de hidromasaje. Segunda mentira!!! En tercer lugar, se dice ser un hotel de 4 estrellas, pero debido a la falta de limpieza y a la condición de algunos muebles y paredes dentro de la habitación, yo solo le daría 1 sola estrella.
Stayed 4 nights in Jul 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff. Loved it!
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Idoia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic
Stayed 4 nights in Jun 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern design, spacious rooms, beautiful restaurant, rooms a little run down.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent views and convenient on site parking. Staff go above and beyond
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decadent modern hotel

Absolutely gorgeous modern hotel. Massive luxurious rooms with superb large bed. Lovely rural view with the cathedral. Delightful staff and excellent restaurant. Loved the tapas bar menu and local buffet breakfast. Close enough to walk into the city along an easy path. Best stay in Pamplona!!
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025