2/10 Terrible
Keysha
Travelled with family and small children
29 Aug 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I was absolutely disappointed.😟 I would never return to this hotel. Although entering into the hotel was pleasant at first. Entering into our room was horrible. My suite was dirty upon arrival. The floor wasn't vacuumed properly from the previous guest. The bathroom was filthy. Dirty streaks wiped across the walls. At first I thought it was the design until I wiped it. The sink filled with backed up water. You had to turn it off real quick, because it was clogged and drained slowly. Absolutely gross😩. I have young children whom I had to shower in that bathroom. The staff were VERY CONDENSING AND RUDE. I ask for towels they had me bring down a bag of towels. I had to ask for a bag to transport them back down the stairs. She said you have to reuse the towels. I said ma'am we're here from Monday until Friday and we're supposed to use the same towels. I was also told I had to take the garbage from the room to the parking garage for disposal because they don't clean rooms until day 8. 😳
Then they wanted my husband to pay $25 to use the Iron. They lied about Parking Prices. Until our 3 day in. Any question or request was followed by quick answer to brush us off or we were completely ignored like we weren't even speaking. They made my family's stay very uncomfortable. I Would NOT Recommend Anyone to Come Here Especially if you're Not French there's a CLEAR PREJUDICE. Money Not Well Spent At All. The Only Thing Good is Location to Disney and Sorry that doesn't cut it.
Keysha
Stayed 4 nights in Aug 2025
