Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
Front of property
LED TV, DVD player
Indoor pool
Gift shop

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry room
  • Kitchen

Explore the area

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193 Hay Street, East Perth, WA, 6004
  • Place, Langley Park
    ‪6 min walk‬
  • Place, WACA
    ‪6 min walk‬
  • Place, Perth Mint
    ‪6 min walk‬
  • Airport, Perth, WA (PER)
    ‪14 min drive‬

Room options

2 Bedrooms Deluxe Apartment

8.0 out of 10
Very good
(42 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(117 reviews)
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

1 Bedroom Apartment

8.2 out of 10
Very good
(80 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

About this property

Starwest Apartments Alderney on Hay

This smoke-free hotel features an indoor pool, a fitness centre and a coffee shop/cafe. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

LED televisions are featured in guestrooms. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the great public transport around Starwest Apartments Alderney on Hay. During your stay, you're just a quick walk from Queens Gardens. An indoor pool, a gym and a coffee shop/cafe are available.
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and a virtual front desk
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • Within a 10-minute walk of Perth Mint and WACA
There's a coffee shop/cafe on site. Starwest Apartments Alderney on Hay offers its guests an indoor pool and a fitness centre. Starwest Apartments Alderney on Hay also features laundry facilities, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.


Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 203 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mahida

Stayed 2 nights in Nov 2025

4/10 Poor

Mr Shane D

Liked: Staff & service, amenities
Checkin was no problem. Room old and needs re painting but ok and good location to access Optus stadium. Terrible rating due to a terrible smell the entire stay. Only improved a little with ventilation. Almost unbearable at times. Hard to pinpoint exact source.
Stayed 4 nights in Nov 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no clear communication from the staff. I had to work out everything - from location of trash/recycling bins - to how to gain access to the property but myself or by asking other guests. The reception, such as it was, is the Convenience store next door. The 'manager' never seemed to be on duty...within an hour of checking in I'd told 'reception' that my inroom safe wasn't working. * days later nothing was done about it. Ditto a light bulb needed replacing in the laundry room of the apartment, the 'manager will be tiold when he arrives' Nothing. I did my laundry by the light of my mobile. No internet code was provided on arrival. A fellow guest obliged. There was clearly a change of towels after 7 days, but I only discovered this after it happened. This the only room service. A pity, since the facilities were good in the appartment and the local very handy
Stayed 8 nights in Nov 2025

10/10 Excellent

Rhys

Stayed 3 nights in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
The apartment was excellent. Very tidy. Everything I could wish for in terms of facilities.
Stayed 3 nights in Nov 2025

8/10 Good

Graham

Liked: Cleanliness, amenities
The room was spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness
Room was good but a little hard with no reception and you need to go to the shop next door to check in
Stayed 2 nights in Nov 2025

4/10 Poor

Danny, Salisbury Downs

Stayed 7 nights in Nov 2025

10/10 Excellent

Lauren

Stayed 2 nights in Nov 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment in a wonderful location
Stayed 2 nights in Oct 2025

10/10 Excellent

Nasrul Hadi

Stayed 5 nights in Oct 2025

10/10 Excellent

Vivian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Colin

Staff great room cleanbig apartment very comfortable only one thing is a update bout would stary again no problem and 20 min walk to cbd and free bus to cbd
Stayed 9 nights in Nov 2025

4/10 Poor

teeghan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
the rooms are very dated (cracked walls, curtains breaking, carpet lifting) Room smelt like smoke even though we requested nonsmoking. no housekeeping. Check in is at the convenience store on the corner. had to even purchase our own toilet paper. Rubbish was found in the couches. I would never book here again
Stayed 4 nights in Nov 2025

4/10 Poor

Kirsty

Travelled with family
Disliked: Cleanliness, amenities
Room smells of mould, cutlery dirty had to be washed before we could use. someone had cut toe nails balcony and was left there when we check in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was good ,laundry is excellent over all nice place to stay for the price is really good 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Jazryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Apartment is clean. Check in is inside the convenient store next to it. There is a pre authorised deposit if $150. We enjoyed the washer and dryer very much just that you have to buy your own detergent.
Stayed 8 nights in Nov 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean - smelled like wee
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing. Very clean. Beds was perfect. Highly recommended. Very happy customer 😀
Stayed 3 nights in Oct 2025

8/10 Good

Rey

Travelled with family and small children
Good value for money
Stayed 2 nights in Oct 2025

6/10 Okay

Tamara

Travelled with family and small children
Disliked: Property conditions & facilities
The room was rundown the carpets have bumps in them and are old and smell. The bathroom had a funny smell to it .
Stayed 2 nights in Oct 2025

2/10 Terrible

Rebecca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Arriving late and after an 8 hour drive to get to Perth, after a seamless check in, we go to our room only to find that it hadn’t even been cleaned/serviced since the previous people had checked out. The hotel was fully booked so they couldn’t even swap us rooms. We had to wait around for an hour waiting for it to be cleaned. Not what you are wanting to do after a long drive and with tired, hungry kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location and walkable to optfus stadium and Hay st Mall
Stayed 2 nights in Oct 2025

10/10 Excellent

Brioni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025