HD Parque Cristóbal Gran Canaria

3.0 star property

Choose dates to view prices

Photo gallery for HD Parque Cristóbal Gran Canaria

4 outdoor pools, pool loungers
2 restaurants; breakfast, lunch and dinner served
Reception
2 restaurants; breakfast, lunch and dinner served
Couples treatment room(s), body treatments, body wraps, body scrubs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle Holanda s/n, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Yumbo Shopping Center
    ‪8 min walk‬
  • Place, CITA Shopping Center
    ‪17 min walk‬
  • Place, English Beach
    ‪5 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

Family Suite, 2 Bedrooms (1 Adult + 1 Child)

  • Garden view
  • 2 bedrooms
  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premier Suite, 1 Bedroom (1 Adult)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premier Suite, 1 Bedroom (1 adult + 2 children)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premier Suite, 1 Bedroom (2 Adults)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premier Suite, 1 Bedroom (2 adults + 1 child)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premier Suite, 1 Bedroom (3 Adults)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (1 Adult + 2 Children)

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (2 Adults)

  • Garden view
  • 2 bedrooms
  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (2 Adults + 1 Child)

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (2 Adults + 3 Children)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (3 Adults)

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (4 Adults)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (5 Adults)

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (1 Adult + 2 Children)

  • Garden view
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (2 Adults)

  • Garden view
  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (3 Adults)

  • Garden view
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (2 Adults+ 1 Child)

  • Garden view
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (2 Adults + 3 Children)

  • Garden view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (1 Adult + 3 Children)

  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (3 Adults + 1 Child)

  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (3 Adults + 2 Children)

  • Garden view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (4 Adults)

  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Kid Suite (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (1 Adult + 1 Child)

  • Garden view
  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (1 Adult + 2 Children)

  • Garden view
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (1 Adult + 3 Children)

  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (2 Adults)

  • Garden view
  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (2 Adults+ 1 Child)

  • Garden view
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (2 Adults + 2 Children)

  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (2 Adults + 3 Children)

  • Garden view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (3 Adults)

  • Garden view
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (3 Adults + 1 Child)

  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (3 Adults + 2 Children)

  • Garden view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (4 Adults)

  • Garden view
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Teen Suite (5 Adults)

  • Garden view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Suite (1 adult + 1 child)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Suite (1 adult + 2 children)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Suite (2 Adults)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Suite (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Suite (3 Adults)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Suite Emblem 1 adult + 2 children

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior suite emblem (2 Adults)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior suite emblem (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior suite emblem (3 Adults)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

HD Parque Cristóbal Gran Canaria

Along with 2 restaurants, this smoke-free hotel has 4 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, free water park access, 2 poolside bars and a nightclub are on-site.
HD Parque Cristóbal Gran Canaria offers 233 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
During your stay at HD Parque Cristóbal Gran Canaria, you're just a quick walk from Yumbo Shopping Center. Features include free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes, 2 poolside bars and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with massages, body wraps or facials at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 7 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
  • Free beach shuttle service
Some rates at HD Parque Cristóbal Gran Canaria are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of HD Parque Cristóbal Gran Canaria, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly HD Parque Cristóbal Gran Canaria. Free self parking is available.

This 3-star San Bartolomé de Tirajana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Italian cuisine and serves lunch and dinner.
On-site venue No. 3 – This bar is located by the pool.
Room service is available.

All-inclusive details

All-inclusive room rates at HD Parque Cristóbal Gran Canaria are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Land activities

Fitness facilities
Tennis

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HD Parque Cristóbal Gran Canaria
HD Parque Cristóbal Gran Cana
HD Parque Cristóbal Gran Canaria Hotel San Bartolome de Tirajana
HD Parque Cristóbal Gran Canaria San Bartolome de Tirajana
HD Parque Cristóbal Gran Canaria Hotel
HD Parque Cristóbal Gran Canaria San Bartolomé de Tirajana
HD Parque Cristóbal Gran Canaria Hotel San Bartolomé de Tirajana

HD Parque Cristóbal Gran Canaria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 167 out of 362 reviews
Rating 8 - Good. 160 out of 362 reviews
Rating 6 - Okay. 27 out of 362 reviews
Rating 4 - Poor. 4 out of 362 reviews
Rating 2 - Terrible. 4 out of 362 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family Hotel
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome family holiday destination - we would definitely go back - thank you
Stayed 6 nights in Oct 2024
Verified

2/10 Terrible

Stephen

Disliked: Staff & service
Booking was cancelled last minute by the hotel at 11:55pm. Receptionist was rude and quite happy to put us out of the hotel with no apology and no where to go. Thanks.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely, had everything you needed for a relaxing or family holiday. The apartments were very clean, modern and spacious. The staff were friendly and helpful. Would definitely return.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely kids friendly. The buffet was kids friendly and the staff was lovely. There are only some minor things I think that could have improved our stay. Mid week the diner times changed which was slightly inconvenient. Diner got very hectic as there were lots of families at the same time.
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for families

Everybody is really nice and professionell and the bungalows are great but the food is not good. The breakfast has everything but lunch and dinner is poor. But thats maybe because we are comparing all the all inclusive hotel we've been to. The pool area i enjoyable.
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

ERNEST

Disliked: Cleanliness, property conditions & facilities
The place is very minimalist and dated. It’s quantity over quality, which is ok if that’s what you prefer. The food is very basic and blend, lacking variety and healthy nutrition.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Michael Helmer

Liked: Cleanliness, staff & service, amenities
Udbredt Skimmelsvamp på værelset. Mad ikke god. Personalet meget venligt og imødekommende. Poolområde rigtig godt for børn
Stayed 1 night in Feb 2026
Verified

8/10 Good

Josef

Liked: Amenities, property conditions & facilities
Prachtige accommodatie, heerlijke huisjes, airco, klein keukentje. Kortom, perfect voor kleine kinderen. Het personeel moet alleen even op Engelse cursus.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Hanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein kleiner Wäscheständer für Bade Kleider und Tücher wäre empfehlenswert
Stayed 8 nights in Nov 2023
Verified

8/10 Good

Jan

Liked: Cleanliness, amenities
Vriendelijke ontvangst bij de receptie. Vriendelijk personeel. Net huisje. Elke dag werd ons huisje schoongemaakt en de handdoeken gewassen. Locatie is prima, veel winkels op loopafstand. Ongeveer 30 minuten lopen naar de zee met leuke restaurantjes.
Stayed 14 nights in Nov 2023
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement refait à neuf avec beaucoup de goût, les bungalows sont très confortables, la nourriture est bonne et variée. Hôtel très propre
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent établissement ! Petit logement individuel avec séjour et chambre spacieuse et grande salle de bain. Très grande propreté avec changement régulier des draps et serviettes. Bar gratuit renouvelé chaque jour. Personnel très accueillant et disponible. Petit déjeuner et buffet très large en choix. Seul point négatif, le restaurant avec service à table à éviter pour un prix très élevé et les plats banals proposés.
Stayed 12 nights in Jul 2023
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura bella e confortevole ed allo stesso modo riservata. Molto verde ben curato. Piscina e spazi condivisi ben organizzati. Personale molto professionale a tutti i livelli. Ci ritorneremo volentieri e lo consiglio sicuramente.
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Theodorus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vond het een geweldig park voor ons kinderen en kleinkinderen.
Stayed 7 nights in Apr 2022
Verified

8/10 Good

Mariam

Liked: Staff & service, property conditions & facilities, room comfort

God

Det hele var fint bortset fra at der var en masse små dyr overalt på værelset.. Små tissemyre agtige.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt sted for en familjeferie. Meget god hygiejne og renlighed.
Stayed 7 nights in Jan 2022
Verified

6/10 Okay

Yann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Accueil déplorable

Une arrivée épouvantable. Un mépris de la part de l’accueil et de la direction. Qui ne validait pas ce qui était compris dans la réservation et voulait nous mettre dans une chambre pour célibataire alors que nous étions un couple avec un bébé de 8 mois. Une situation compliquée, mais surtout une réaction du personnel de l’hôtel inadmissible. C’est notre 2 ieme mais dernier séjour dans cette hôtel.
Stayed 7 nights in Nov 2021
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👌 stay.

Different rates depending on what you stay in and for how long. They entertain around the pool during the night until 11, but my cabin was far enough away. Everyone hears it! Cleaning is minimal unless you ask for more done in spanish or broken English. There's HB minimum 2 days purchase. Clean. CoVid-19 clean. 10 days was much. A week would have sufficed. Beside a supermarket for easy access to food. Cancelled shuttles to the beach with no warning.
Stayed 10 nights in Oct 2020
Verified

8/10 Good

Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy agradable, familiar repetiré la próxima vacaciones... animadores muy cordiales y profesionales Comida Excelente trato personal en general muy familiar
Stayed 3 nights in Oct 2020
Verified

6/10 Okay

L

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff were arrogant and very cheeky i wouodnt stay here again we pay alot of money to go on holidays so dont expect staff to be so horrible
Stayed 4 nights in Oct 2020
Verified

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff are.really arrogant need to sort the staff out
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial.

En general muy muy bien, las instalaciones muy buenas, sobre todo las piscinas. Tienen zonas de ejuegos acuáticas para niños. Muy tranquilo, habitaciones espaciosas,buena limpieza y trato excepcional. Sin duda, volveremos.
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Demasiado ruidoso para poder desconectar y descansar
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité / prix. Établissement pour les familles.
Stayed 14 nights in Aug 2020