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Hotel Riu Palace Oasis

5.0 star property

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Photo gallery for Hotel Riu Palace Oasis

Double Room, Balcony (Swim-up & Adults Only) | Terrace/patio
Creator video - submitted by Thepassionatetraveler
Free daily buffet breakfast
Lobby
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Plaza de las Palmeras 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35106
  • Place, Maspalomas Lighthouse
    ‪3 min walk‬
  • Place, La Charca Lagoon
    ‪3 min walk‬
  • Place, Maspalomas Golf Course
    ‪5 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

8.6 out of 10
Excellent
(18 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Double Room, Balcony (Seaside Orientation)

View from room

Double Room, Balcony (Seaside Orientation)

8.0 out of 10
Very good
(7 reviews)
  • 34 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Double Room, Balcony, Ocean View

View from room

Double Room, Balcony, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Double Room, Balcony, Garden View

View from room

Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Double Room, Balcony (Swim-up & Adults Only)

View from room

Double Room, Balcony (Swim-up & Adults Only)

9.4 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Double Room, Balcony (Small,Seaside orientation)

View from room

Double Room, Balcony (Small,Seaside orientation)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Swim-up & Adults Only)

Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite (Swim-up & Adults Only)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 4 Large Single Beds

View all photos for Family Room, 2 Bedrooms, Balcony

Family Room, 2 Bedrooms, Balcony | Minibar, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds

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About this property

Hotel Riu Palace Oasis

Sun-drenched luxury just steps away from Maspalomas Lighthouse
Catch some rays at the nearby beach or spend the day relaxing at Hotel Riu Palace Oasis's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Hotel Riu Palace Oasis offers 415 air-conditioned accommodations with minibars and complimentary bathrobes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Palace Oasis. During your stay, you're just a quick walk from Maspalomas Lighthouse. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Steps from Maspalomas Lighthouse and 10 minutes by car from Maspalomas Dunes
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hotel Riu Palace Oasis, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a steam room.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Promenade – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Botánico – This theme restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Botánico
  • Krystal
  • Promenade

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number h-35/1/0000130
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Palace Oasis
Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive
Riu Palace Oasis All Inclusive
Hotel Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis
Hotel Riu Palace Oasis Hotel
Hotel Riu Palace Oasis San Bartolomé de Tirajana
Hotel Riu Palace Oasis Hotel San Bartolomé de Tirajana

Hotel Riu Palace Oasis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 678 reviews
Rating 8 - Good. 193 out of 678 reviews
Rating 6 - Okay. 30 out of 678 reviews
Rating 4 - Poor. 13 out of 678 reviews
Rating 2 - Terrible. 3 out of 678 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 11 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - amazing location, great food, incredible staff and so close to the beach. Literally couldn’t fault it.
Stayed 7 nights in Sep 2025

8/10 Good

Piyush Natvarlal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location right close to the beach, promenade. Lovely grounds, swimming pools. Wonderful staff very friendly and polite. My gripe is that there was no free mineral water in room on arrival, were so in the fridge but chargeable. Also we had half board again no free complementary water. We had to purchase it. We have been to other hotel chains where they were not so stingy
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
4th time at this hotel , definitely 5 star,
Stayed 7 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I think it’s all round excellent Entertainment great Food wide ranging in choice and good quality Location good Grounds v high quality
View at sunrise from our balcony
ABBA tribute act
Guitarist who features great technique
Wonderful Cuban musician
Stayed 10 nights in May 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay, staff are very friendly and service was without fault. The food options we’re a bit limited
Stayed 9 nights in Apr 2025

6/10 Okay

Priya

Travelled with family and small children
Disliked: Property conditions & facilities
Not a 5 star property. But location was fantastic. Stayed 4 nights with our 5m old and didn’t need to get transport once. Beach directly outside, as were shops, restaurants and lovely evening walks on the sea front.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Feb 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

The hotel is beautiful and has everything you want. We arrived an hour early and weren't able to check in early. Unfortunately the staff didn’t make it clear so we had to stand around and weren't able to access our room until after 4pm. We were given a welcome drink but we kept being told 15 more mins and it wasn't. It would have been helpful to be explicit from the beginning. The breakfast was immense and the beach access was really helpful.
Stayed 1 night in Feb 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, great staff, food a bit average but huge selection. Nice location. Had a swim up room, very nice. Evening entertainment was ok Queen tribute band excellent though. Too many trees, extra to use the room safe but on the whole good hotel. Might well return.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ewa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with lovely swimming pools. Room excellent with top class restaurant. Totally pampered by staff ……will stay again
Stayed 3 nights in Feb 2025

8/10 Good

Hakan

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay ruined by bar manager post checkout

We had a great 5-day stay at the hotel. The staff (except one), service and food were all perfect. After our checkout, we had an hour until our transfer and made the mistake of sitting at the outside part of the bar. The bar manager was very keen on patronizing and educating us on what is “normal” and what is not. Finally, when he took the chair off the field, saying “this is not normal” for our swimwear to dry on an outside bar chair, I couldn’t take it longer and had to leave the bar. It practically ruined our stay - and let me say - the effort everyone put together to provide the perfect service. If it is the case that such swimwear is not allowed to dry at that bar, perhaps there are other ways to tell and help the customer, instead of almost insulting at every interaction m.
Stayed 4 nights in Jan 2025

10/10 Excellent

Markus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

magnus

Stayed 6 nights in Jan 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, right on the beach; very clean sandy beach - can do long walks along the beach in sea water!
Stayed 7 nights in Dec 2024

8/10 Good

Aslak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing… the shower! Hot and lots of water pressure. Hotel seems expensive for what you get. Our room had a small outdoor sitting area that faced a brick wall. The rest of the hotel grounds looked quite nice though. Dinner buffet was extensive and delicious. Beach area was fun to walk, good for cheap food options and souvenirs and lots of Lou gets to rent at reasonable price.
Stayed 2 nights in Nov 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive setting, helpful and efficient staff. Located near a good choice of shops and restaurants. Mattresses too soft for me, pillows to “springy” felt as though they were filled with cut up foam. Sun loungers did not have cushions which made them difficult sit on for extended periods.
Stayed 7 nights in Nov 2024

8/10 Good

Fernando

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew, CHELTENHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year we have stayed with them, excellent service from the staff as always. It’s great to turn up at the hotel, and be thoroughly looked after during the stay. With easy access to the beach to watch the sun rise or set, and should you want a change of scene from the hotel, plenty of restaurants and bars along the seafront - all of which are easily accessible to the rear of the hotel. Plenty of sun lounges, but there are definitely some keen beans who like to reserve them before the sun has even come up.
Stayed 11 nights in Oct 2024

4/10 Poor

Niels

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property on the beach next to lighthouse. Within short walk from shopping and restaurants. Easy access to public Transportation.
Stayed 8 nights in Sep 2024

2/10 Terrible

Martín

Disliked: Staff & service, room comfort

RIU Oasis - Try Another Hotel.

Hotel advertises parking for guests and only has a 20 spot lot for 1000 rooms does not make senses. Needless to say I got towed parking on the street and decided to find a hotel that has parking and customer service. (Salobre - very nice). Did I get a refund for early check out for a room I never used? No. So thanks agai RIU. Wo t be back👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with lovely and clean grounds and rooms. Ultimately, though, our stay was made by (a) the range, variety and taste of the food; and (b) above everything else, the customer service, focus and attention of all the staff. Would not hesitate to stay again and very much looking forward to doing so too!
Stayed 8 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a swim out suite and it was lovely. Almost 4ft deep and always the perfect temperature. The main pools were not as big as I expected however they were beautiful and never looked overly crowded. The location was great. We were able to walk to the dunes to the left and to the right there were miles of stores, restaurants, other beaches and even a mall. The lighthouse is also very close. The food was good at the Promenade and the specialty restaurants were exceptional in every way. The staff was very helpful and even let us use an adapter because we didn’t think about the European outlets when packing. It was also a very safe place to walk around. There’s a nude beach a short distance to the right of the hotels private beach. One of RiUs sister resorts is also a walkable distance from RIU palace oasis.
Stayed 6 nights in Aug 2024