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Hotel Riu Palace Palmeras - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Palmeras - All Inclusive

3 bars/lounges, poolside bar
Front of property – evening/night
Reception
2 outdoor pools, pool umbrellas, pool loungers
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry

Explore the area

View in a map
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Yumbo Shopping Center
    ‪5 min walk‬
  • Place, CITA Shopping Center
    ‪5 min walk‬
  • Place, English Beach
    ‪7 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Double Room, Balcony, Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony | In-room safe, free cots/infant beds, free WiFi, bed sheets

Grand Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Hotel Riu Palace Palmeras - All Inclusive

All-inclusive property with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools and 3 bars/lounges are available at this smoke-free property. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Riu Palace Palmeras - All Inclusive offers 274 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Riu Palace Palmeras - All Inclusive, you're just a quick walk from Yumbo Shopping Center. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a playground and bicycles to rent
  • 7 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
Hotel Riu Palace Palmeras - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Palmeras - All Inclusive, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Hotel Riu Palace Palmeras - All Inclusive.

This 4-star San Bartolomé de Tirajana property is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Fusion restaurant – This theme restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.
Lobby bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Lounge bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Grill – This bar specialises in barbecue and serves breakfast and lunch. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included

Land activities

Fitness facilities
Children's club

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fusion restaurant
  • Grill
  • Lobby bar
  • Lounge bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number h-35/1/0000192
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Palmeras
Hotel Riu Palmeras San Bartolome de Tirajana
Riu Hotel Palmeras
Riu Palmeras
Riu Palmeras Hotel
Riu Palmeras San Bartolome de Tirajana
Riu Palmeras All Inclusive
Hotel Riu Palmeras
Hotel Riu Palace Palmeras - All Inclusive Hotel
Hotel Riu Palace Palmeras All Inclusive
Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

Reviews

Hotel Riu Palace Palmeras - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 242 reviews
Rating 8 - Good. 80 out of 242 reviews
Rating 6 - Okay. 22 out of 242 reviews
Rating 4 - Poor. 2 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

Reviews

10/10 Excellent

SCOTT, WHITTIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Very friendly staff especially David at reception answered all my questions and such an enthusiastic employee. The hotel is 230 rooms or so so not gigantic which I enjoyed. Plenty of lounge chairs at pool and easy walk to the beach where you do have to go down 3 floors of stairs as its a cliff. The quality of buffets was excellent and rotated daily. Would definitely recommend.
Great architecture similar to a Miami hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always all over the details, this is an amazing hotel with great staff. Real pride is taken in the property and the food is top notch
Stayed 7 nights in May 2025

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay - early May 2025

Really lovely hotel, made event better by the staff. They were attentive, friendly and couldn't do enough for us. Very clean and modern pool area. Food was lovely with a wide choice at every meal.
Stayed 7 nights in May 2025

10/10 Excellent

Bojan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view from my 6th floor room

What an amazing property. Loved the view from my terrrace on the 6th floor!! The pool below, palm trees and beyond the sand dunes and sea. Reflecting in the sun. Morevover, the breakfast is superb.
Stayed 2 nights in May 2025

10/10 Excellent

Arve, Oslo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort with great staff, lovely area and tasty foods.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel and staff!

Stayed 6 nights in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not as good as I have had there before

I have stayed here a number of times before - it is clean, modern, well furbished and well located 5 mins walk from either the Yumbo or the Beach. It has two good pools and entertainment nightly. It was full on my recent visit and unfortunately for some reason staff were reserving large numbers of loungers before dawn each morning for guests who actually sometimes didn't use them during the day. This was annoying as these were in the best spots which meant you had to keep trying to move around to find the sunshine. I am not sure why certain people got such service but it didnt seem terribly fair. The food I found rather predicatable and repetitive and could have done with some more imagination - it is fine, but is rather "same again" day in and day out. Compared to times I have stayed before you could tell it was full because the level of service wasn't quite as good as I have had before. But it is a good place to stay especially if you don't mind buffet food - the speciality restaurant which has to be booked is excellent. A call out for my cleaner - garden room 34. She was excellent.
Stayed 7 nights in Nov 2024

2/10 Terrible

Russell

Stayed 7 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

mark

Stayed 7 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Staff all amazing pleasant helpful friendly. Good variety of quality food many cooked as you wait. Room serviced daily Flame heaters are NOT eco friendly and simply heat air into sky
Stayed 10 nights in Jan 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach. Food and drink options throughout the day were excellent. I really enjoyed the extra effort made for Christmas. Evening entertainment was not always worth staying for, but hotel was convenient to yumbo center.

2/10 Terrible

jing

Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our twins and it was the best hotel we ever stayed in. The staff are amazing and so helpful, the food was out of this world and we cannot wait to return
Stayed 7 nights in Sep 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay, clean a comfortable room, great choice of food, all the staff were very friendly
Stayed 4 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and food
Stayed 7 nights in Mar 2022

10/10 Excellent

Petre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive approach is a winner
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, super clean with friendly staff. Great food selection.
Stayed 21 nights in Jan 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury & Classy

Cleanliness was fantastic, best all inclusive food I’ve had . David the waiter is fantastic . Looking to return in October.
Stayed 7 nights in Jan 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and friendly

Rooms are small but very clean, modern and comfortable with balcony overlooking the pools / sea and large bathroom with twin sinks and rain shower. Staff are all friendly and helpful. All-inclusive with a good choice of drinks in the bars and a wide variety of food in the restaurant of a reasonable standard. Choice of two unheated pools with comfortable loungers and free towels and a pool bar for drinks and snacks. Good quality evening family entertainment. Well-appointed gym. Handy luggage storage and shower facilities mean that if you have time to kill between checking out of your room and catching your flight you can stay and enjoy the pool. Short walk from the beach, Yumbo, Cita etc. Only negative was late night noise from nearby bars.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021