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Servatur Waikiki

4.0 star property

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Photo gallery for Servatur Waikiki

View from property
Aerial view
Children’s area
Terrace/patio
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Gym

Explore the area

Map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • English Beach
    ‪10 min walk‬
  • Yumbo Shopping Center
    ‪10 min walk‬
  • Maspalomas Dunes
    ‪4 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room, Balcony (1 Adult)

1 bedroom, down duvets, pillow-top beds, in-room safe

Superior Double Room, Balcony (1 Adult)

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms (2 adults and 1 child)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (2 adults and 1 child)

  • 50 sq m
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (4 adults and 1 child)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (4 adults and 1 child)

  • 50 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

1 bedroom, down duvets, pillow-top beds, in-room safe

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 2 children)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (3 adults and 2 children)

  • 50 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (4 Adults)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (4 Adults)

  • 50 sq m
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (2 Adults and 1 Child)

1 bedroom, down duvets, pillow-top beds, in-room safe

Double Room (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 3 children)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (2 adults and 3 children)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony (2 Adults)

1 bedroom, down duvets, pillow-top beds, in-room safe

Superior Double Room, Balcony (2 Adults)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms (3 Adults)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (3 Adults)

  • 50 sq m
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (3 adults and 1 child)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (3 adults and 1 child)

  • 50 sq m
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 Adults)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (2 Adults)

  • 47 sq m
  • Sleeps 2
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (1 Adult)

1 bedroom, down duvets, pillow-top beds, in-room safe

Double Room, Balcony (1 Adult)

7.2 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 adults and 2 children)

1 bedroom, down duvets, pillow-top beds, in-room safe

Family Room, 2 Bedrooms (2 adults and 2 children)

  • 50 sq m
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony (2 Adults and 2 Children)

1 bedroom, down duvets, pillow-top beds, in-room safe

Double Room, Balcony (2 Adults and 2 Children)

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

1 bedroom, down duvets, pillow-top beds, in-room safe

Superior Double Room, Balcony, Tower (2 Adults, top floor)

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony (2 Adults)

1 bedroom, down duvets, pillow-top beds, in-room safe

Double Room, Balcony (2 Adults)

8.4 out of 10
Very good
(27 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Servatur Waikiki

Family-friendly hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and free water park access. Free buffet breakfast, free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Change of towels is available on request
Servatur Waikiki offers 505 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Servatur Waikiki. During your stay, you're just a quick walk from Kasbah Shopping Center. Enjoy features like free breakfast, free WiFi in public areas and a free beach shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Kalua Restaurant, a buffet restaurant that serves international cuisine
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures or massages at MaiTai Wellness Lounge
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, basketball and volleyball
  • 11 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
  • Free beach shuttle service
Some rates at Servatur Waikiki are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Servatur Waikiki, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the family-friendly Servatur Waikiki.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Kalua Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tiki Bar – This bar is located by the pool. Open daily.
Ukelele Bar – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kalua Restaurant
  • Tiki Bar
  • Ukelele Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • 8 floors
  • Built in 1974
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-35-1-0000153
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Servatur Waikiki Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 441 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ben Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool and the sunbeds
Stayed 7 nights in Mar 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very pleasant stay, rooms were kept clean and tidy daily. Self service beer and wine taps were very convenient. Hotel was very busy and at times the food areas could be a little overwhelming. Would certainly return...
Stayed 9 nights in Feb 2025

10/10 Excellent

Matthew, Horley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, we were here for 5 days and could not fault it. Great room, friendly staff and the food and drinks were spot on. To add to that it’s in a great location. Would definitely come back.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busy hotel serving many nationalities

Crowded hotel. Breakfast choice good. Cleaning service outstanding. Animation team very variable. Good value
Stayed 9 nights in Jan 2025

6/10 Okay

Darren

Liked: Property conditions & facilities, room comfort

Nov/Dec 3 week stay

Really liked the hotel. Room was cleaned every day and the staff were friendly. I wouldn’t stay again for two reasons. Firstly the pool was too cold and in my three week stay I went in there once as it was so uncomfortable and the other reason is the air con in the room was pathetic, you could leave it on all day and notice no difference.
Stayed 21 nights in Nov 2024

8/10 Good

Erwan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Entirely satisfied with our stay at Servatur Waikiki. Staff was very friendly and helpful. The hotel is very organised. The only thing I could say is that some of the communal areas could do with a bit of a make over but that did not affect our stay in any shale or form
Stayed 7 nights in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, great cleaning, slept well.
Stayed 5 nights in Dec 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Beresford Everton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 9 nights in Nov 2024

6/10 Okay

Shana

Stayed 7 nights in Oct 2024

8/10 Good

Anthony

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Stayed 3 nights in Nov 2024

6/10 Okay

Giedrius

Stayed 7 nights in Oct 2024

8/10 Good

MOHAMMED AL-SHEIKH

Liked: Cleanliness, staff & service
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Abi

Stayed 10 nights in Sep 2024

8/10 Good

Matthew Paul, Horley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay for the price. We stayed for just over a week and found the staff exceptionally polite and helpful. It is in a great location with the beach being a 10 minute walk and the main shopping centre a 10 minute walk also. The food options while good quality can be a little repetitive by the time you’ve been there for a week. The room was exceptionally clean and we had a great view from our balcony. The only thing with the room was the air conditioning could have been better, it struggled to get the room down to a comfortable temperature. Overall a good stay, this was our second visit to the Waikiki and was as good as our first.
Stayed 8 nights in Oct 2024

10/10 Excellent

Hannah

Stayed 3 nights in May 2024

10/10 Excellent

ESTELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast, 15 min walk to beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and front desk staff! Good food and lots of activities options.
Stayed 5 nights in Jul 2024