The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy

3.5 star property

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Photo gallery for The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy

View from property
Lounge
50-inch flat-screen TV with digital channels, TV
1 bedroom, individually furnished, laptop workspace, iron/ironing board
50-inch flat-screen TV with digital channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1234 Locust Street, Philadelphia, PA, 19107
  • Reading Terminal Market
    ‪8 min walk‬
  • Rittenhouse Square
    ‪10 min walk‬
  • Pennsylvania Convention Center
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy

Hotel in Philadelphia, a short walk to Rittenhouse Square
Along with concierge services, this smoke-free hotel has a fireplace at reception and free Wi-Fi in public areas. Housekeeping is available on request.
The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy offers 24 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 50-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.
The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy's great location gets high marks from our customers. During your stay, you're just a quick walk from Rittenhouse Square. Features include free WiFi in public areas and concierge services.
  • Free Wi-Fi in some public areas
  • Services include a concierge and a virtual front desk
  • Within a 10-minute walk of Rittenhouse Square and Reading Terminal Market
As a guest of The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy, you'll find concierge services and a fireplace in the lobby. Public spaces have free WiFi.

This 3.5-star Philadelphia hotel is smoke free.

Property amenities

Activities nearby

  • Gym

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 854026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Independent Hotel
Independent Hotel Philadelphia
Independent Philadelphia

The Arco Hotel Midtown Village, Sonder by Marriott Bonvoy Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1008 reviews
Rating 8 - Good. 284 out of 1008 reviews
Rating 6 - Okay. 129 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 74 out of 1008 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Edward

Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a perfect location for convenience in the city if you are visiting to look around. The Sonder hotel was excellent. Zero complaints! Very comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Vince

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay & a good area with.lots if things to do in walikng distance
Stayed 4 nights in May 2025

6/10 Okay

Robert

Liked: Cleanliness, room comfort

Elevator broke

Elevator was broken which was not a good thing for us due to my husbands surgery. Seems to be an ongoing thing as it's mentioned in many of the reviews and they even have a very nice laminated sign they post up. The key pad numbers are worn off on the outside doors and the keypad is very low on the wall
Stayed 1 night in May 2025

8/10 Good

Gina

Stayed 1 night in May 2025

4/10 Poor

Patrisha

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stay was otherwise okay, but the elevator broke down and the entrance became this dodgy emergency exit beside Bud and Marilyn's pub and the door is so hard to open I literally felt like I was just asking to be mugged or gunned down. There's a lot of unhoused folk around the area and they will 100% approach you as you struggle to open this huge and sketchy door. There's no front desk or concierge which otherwise would have been great except for the fact that I was left alone to deal with this horrible broken elevator/door situation. I called in to let them know the door is hard to open and they asked me to simply try harder. Their customer service is not based in the US and the people they ask to help you 1000% don't know what the heck they're doing. They did give me complimentary 1 hour extension on my check out time for my troubles but honestly that was so not worth it, and I had to call for that twice because the previous person who asked me to try harder to open the door did not put in the request for my late check in (they charge you 20 dollars for 1 hour late check out and 40 for 2 hours)! All in all it would have been an okay stay if (1) Elevator did not break down or (2) they had emergency stairs INSIDE the building and not make me go through a dodgy side street. It's otherwise walkable, about a ten minute walk to City Hall and another ten minute walk to places like Cleavers and Rittenhouse Square. Just pray the elevator does not break down when you're there.
Stayed 2 nights in May 2025

6/10 Okay

Joshua

Travelled with group
Liked: Cleanliness

Not for me

The room at first glance seems nice and it’s very big which is great but that’s kinda where the good stuff ends. They have a white noise machine which is supposed to be from outdoor noises but the walls are paper thin and the bathroom fan is crazy loud when toilet flushing is like a plane taking off. And you can hear your neighbors doing these things. No microwave in the room I had. Shower is old style and very small, my elbows hit the walls several times. And then there’s the three separate occupancy sensors inside of the room presumably to enforce their rule that all guess be identified to Sonder and that no guest id allowed to stay overnight unless they are registered. It was eerily quiet except for the bathroom noises and didn’t feel welcoming and bustling like a regular hotel. It’s definitely a hotel for people who don’t want to stay at the hotel for long or who are traveling alone and prefer to travel out to meet people. Oh and the tv picture quality was really bad it was hard to see certain things.i left the last two days of my three day stay to the doubletree because i just didn’t feel comfortable there.
Stayed 3 nights in May 2025

6/10 Okay

Matt

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Heidi

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

My second time staying at this location. Beds are amazing. Very clean and a great location!
Stayed 1 night in May 2025

2/10 Terrible

Shaunak

Stayed 2 nights in May 2025

6/10 Okay

Adrienne

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 3 nights in May 2025

8/10 Good

Mychelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe place to stay

The building was safe. The space was nice for 2 parents and a daughter. It was misleading on the site. It looked more divided. It was not. The TV did not work
Stayed 1 night in May 2025

10/10 Excellent

Rozanae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stay was great, a few small items would have made it even better: coffee stirrers, tea, throw blanket and pillows for the couch.
Stayed 1 night in May 2025

2/10 Terrible

Tom

Stayed 2 nights in Apr 2025

2/10 Terrible

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Book a hotel instead!!!

Our experience was quite frustrating! Throughout a 4 floor building there are only 5 lockers for all people (of which only 2 have space for large luggage). They are taken on a first in basis so when we arrived at 11 there were none left! So we had to run around town with large suitcases looking for a space to store these until check in time, pay extra, and then go back to collect our bags losing our time and money. In order to check in earlier you need to pay extra and the earliest was at 1! Staff there told us that someone from sonder would come to talk to us. It took them nearly an hour to send someone just to tell us that they cannot help and provide some paid alternatives around town. We were even more annoyed that the first staff member could not tell us this without us having to wait for an hour there without reason! There is a coffee machine there for guests. When a lady asked how to use the machine she was told to use the water from the toilet? There is also a lot of noise coming from outside. Book a hotel, its the same price and at least they are accommodating!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marco

Stayed 4 nights in Apr 2025

10/10 Excellent

Shengchieh

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Yoon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The entrance code did not work and
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Amenities
Clean, comfortable room. Great location. Would stay here again
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Staff & service
They are only a robot, no flexability
Stayed 1 night in Apr 2025

8/10 Good

Peter, Florham Park

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful bedroom and bathroom, high ceilings, exposed brick, super comfy bed. Unfortunately, I set the thermostat at 65 for sleeping but the room never cooled down from 74, and the windows cannot be opened, so I only got 3 hours of sleep
Stayed 1 night in Apr 2025