Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Exterior
Property amenity
Outdoor pool
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
3220 S 48th St, Phoenix, AZ, 85040
  • Arizona Mills Mall
    ‪3 min drive‬
  • Arizona State University
    ‪5 min drive‬
  • Phoenix Zoo
    ‪5 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG

Hotel in Phoenix with free airport shuttle and 24-hour fitness centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free airport shuttle and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers 114 accommodations with coffee/tea makers and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG's great location. During your stay, you'll be close to Arizona State University. Features include free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • 5 minutes by car from Arizona State University and 11 minutes from Phoenix Convention Center
  • Free airport shuttle service
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3105 square feet (288 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG. A roundtrip airport shuttle is free (available 24 hours).

The hotel hosts a free manager's reception on selected days.
Soleil Bistro – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 12.95 to 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Soleil Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (3,105 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 to 15.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PHOENIX AIRPORT
Holiday Inn PHOENIX AIRPORT
Holiday Inn Hotel And Suites Phoenix Airport
Holiday Inn Hotel Suites PHOENIX AIRPORT

Holiday Inn Hotel & Suites PHOENIX AIRPORT by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

hitoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Overall good.

Very comfortable room and bed. Good toiletries in the bathroom. No luggage assistance. Slow check in.Expensive bottled water and none in room. Room entry key cards deactivated 30 minutes prior to checkout time.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Stayed 2 nights in Apr 2025

10/10 Excellent

Yung Hsin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Donna, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle worked well. I wish breakfast opened earlier
Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harzell was awesome checking us in. Food and amenities top notch. Parking was small and in the middle of nowhere but the room and all of it are top notch. 5 stars and will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Lithia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and the shuttle driver went out of their way to be clear and helpful about transfer from the airport and gave very specific, correct, instructions to make it quick and ensure we were going to the right Holiday Inn. Excellent customer care, great location by the airport and nice, clean, new facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the airport
Stayed 1 night in Apr 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price. A little noisy
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Camee, Draper

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Bridget

Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Unfortunately the hotel was having some maintenance issues during our quick stay. The hotel stunk of sulfur and the rooms barely escaped the smell. We told the staff and they seemed unbothered. The smell was truly awful. When we asked the front for towels they told us to find housekeeping. Thankfully it was a short stay because it was not pleasant at all.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

CYNTHIA, OSWEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Mar 2025

10/10 Excellent

John

Wonderful

Great service. Wonderful room. Super food and bar. Bartender was great!
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Funeral stay

Room was nice and spacious but in bathroom showers curtain was all ripped to shreds, didn’t say anything as was there for funeral so didn’t want to bother with anyone coming to the room. Think the made that cleaned the room should have replaced it. Horrible
Stayed 2 nights in Mar 2025

6/10 Okay

ryan

Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a family friendly establishment

Spent one night here. The hotel had old fixtures and was somewhat run down. The entire floor we stayed on smelled like pot. There were discarded take-out bins and other refuse in the dimly lit hallways. Overall - Yuck!
Stayed 1 night in Mar 2025