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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Outdoor pool
Exterior
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Celebrity Theater
    ‪5 min walk‬
  • Phoenix Convention Center
    ‪5 min drive‬
  • Chase Field
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(254 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
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  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very good, 2,669 reviews
The price is €72
includes taxes & fees
9 Sept - 10 Sept
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, a quick walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a TV in a common area, camper van/bus/lorry parking and multilingual staff assistance are on-site.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from PHX Arena
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 981 reviews
Rating 8 - Good. 245 out of 981 reviews
Rating 6 - Okay. 95 out of 981 reviews
Rating 4 - Poor. 36 out of 981 reviews
Rating 2 - Terrible. 61 out of 981 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very close to the airport! I would stay again
Stayed 1 night in May 2025

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and large. The bathroom was a little cramped. The staff were extremely friendly and helpful. Location was convenient to the airport.
Stayed 1 night in May 2025

2/10 Terrible

Cinthia

Stayed 1 night in Jun 2025

8/10 Good

Joanne

Travelled with family
Close proximity to PHX airport
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2025

8/10 Good

Vien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Sambath, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was horrible, it felt completely unstable, & it was really squeaky & loud from the simplest toss & turns throughout the night. The sheets also looked & felt like they were shower curtains. I do not ever plan on staying here again fortunately.
Stayed 1 night in Jun 2025

8/10 Good

Ashlynne Tiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checking in the staff was super helpful and friendly in getting me an early check in
Stayed 1 night in Jun 2025

10/10 Excellent

Beck

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super nice and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked like it was just redone completely - floors, fixtures, paint - very nicely done. Comfortable, clean, and a good location for side trips.
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Reasonable price. The bed was nice. The sheets were super soft.
Stayed 1 night in Jun 2025

10/10 Excellent

JoDonn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t aware that this is a motel. The property has been recently renovated and found it met our needs for the price. We felt safe but there were homeless people nearby.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent housekeeping and an overall great stay. Lots of homeless around the property, but never on the property, and felt very safe at all times.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
G
Stayed 1 night in May 2025

10/10 Excellent

tomichen

Liked: Cleanliness, amenities, property conditions & facilities
Quite, clean, price
Stayed 2 nights in Jun 2025

10/10 Excellent

Alaina

Liked: Cleanliness, amenities, property conditions & facilities
I always love staying at this hotel when in the Phoenix area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of smoke. No food or drinks in the restaurant when we arrived at 6 PM. No amenities within walking distance that were safe. We checked out and found a better hotel with better cleanliness and dining options.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Cale

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
All area's and service was outstanding. Very attentive
Stayed 10 nights in May 2025

10/10 Excellent

Stephanie, PRESCOTT VALLEY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here because we flew home on a redeye and did not want to drive the two hours home. This hotel was perfect for that. Our room was spotless and large. Our bed was very comfortable. We parked our vehicle here before flying out and they have an arrangement with one of the shuttle companies which was so convenient. I would not hesitate to do this again in the future should the need arise.
Stayed 1 night in May 2025

8/10 Good

Barbara

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Came in on afternoon flight - no personal transportation for food. Were warned not to be off property after dark. Noisy upstairs person. Extremely noisy vehicle outside on property.
Stayed 1 night in Jun 2025

10/10 Excellent

Jianyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found there are quite a few choices for our meals and like the place very much. The place was clean. No complains! Will recommend it to anyone looking for a hotel close to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Not much in the neighborhood for dining. Very bad location. Walking in the area isn't recommended especially at night. Vagrants, drug addicts prostitutes and strip clubs. The motel seemed to be secure but the surrounding area is rough.
Stayed 2 nights in May 2025