See all properties

SureStay Hotel by Best Western Phoenix Airport

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Lobby
Outdoor pool
Property amenity
Free daily continental breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(88 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(279 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Free daily buffet breakfast
Country Inn & Suites by Radisson, Phoenix Airport, AZ
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very good, 2,945 reviews
The price is €109
includes taxes & fees
25 Jan - 26 Jan
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a TV in a common area, camper van/bus/lorry parking and multilingual staff assistance are on-site.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 870 out of 1593 reviews
Rating 8 - Good. 405 out of 1593 reviews
Rating 6 - Okay. 160 out of 1593 reviews
Rating 4 - Poor. 63 out of 1593 reviews
Rating 2 - Terrible. 95 out of 1593 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was punctual.
Stayed 1 night in Oct 2025

10/10 Excellent

Frezinele

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Transportation was good but could have been better explained on arrival
Stayed 1 night in Oct 2025

8/10 Good

Wanda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Pillows very uncomfortable
Stayed 1 night in Oct 2025

6/10 Okay

Rodrick

Stayed 1 night in Oct 2025

10/10 Excellent

Danelle

Liked: Cleanliness, amenities
Friendly & professional staff, safe clean environment.
Stayed 2 nights in Oct 2025

8/10 Good

Kristin

Stayed 1 night in Oct 2025

2/10 Terrible

Noah

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff were friendly & helpful everything worked as advertised
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not able to eat breakfast because we took the shuttle to the airport at 6 AM. The young man who drove the shuttle was very, very good. He had a good sense of urgency and got the passengers in and out of the shuttle quickly. Desk staff not real friendly. I would encourage them to smile — it doesn’t cost anything and it goes a long way for a positive guest experience
Stayed 1 night in Oct 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was a little confusing. I wish there were more options for breakfast,. The over all look is clean and fresh. Despite the area it feels safe and bright. My only real disappointment is the pillows are a bit small and the metal bed frame allows every spring to be heard but over pleasantly a very nice stay.
Stayed 1 night in Oct 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Super clean. Staff was amazing.
Stayed 2 nights in Oct 2025

6/10 Okay

Raixa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Airport shuttle was super convenient, rooms were clean, breakfast was good wish they had more variety but it was good..the area was not the greatest, would not recommend walking around that area
Stayed 2 nights in Oct 2025

8/10 Good

reynaldo

Liked: Cleanliness, amenities
Great place to enjoy Phoenix and very clean too .
Great parking area
Stayed 4 nights in Sep 2025

4/10 Poor

Karen

I’m sorry I could not stay here. Because you were photocopying my license on a form with all my other info. I was a bit scared of the area as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Aug 2025

6/10 Okay

Kevin

Liked: Cleanliness

Just okay

Noisy, especially at night. Not a pleasant area.
Stayed 1 night in Oct 2025

8/10 Good

Pat

Business traveller
Liked: Cleanliness, staff & service, room comfort
Easy hotel to for airport access. But the area the hotel is in is very sketchy. I thought the price was reasonable and the rooms were clean but this isn't the kind of place you want to take your kids.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice affordable room in a questionable area

Room and service was great, but the area that the hotel is in didn’t feel very safe.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Liked: Staff & service, property conditions & facilities, room comfort
I stayed one night here at the end of a trip to Phoenix. The check-in process was quick and easy. You're sent a link via text where you fill out check-in details, but I still checked in at the front desk. The room itself was fairly clean with a couple of places for improvement such as a stray hair in the shower and a dark spot on one of the pillows. The room itself is super basic too, but matches what is shown in the pictures. Regarding safety, I wouldn't deem the surrounding area dangerous, but there's definitely not a lot to do and you would need a car to get to any place other than the nearby gas station. Overall, I would stay here again if I was looking for a cheap and convenient (location-wise) place near the airport.
Stayed 1 night in Oct 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was easy to locate and the drivers were very friendly and helpful. The hotel worker provided directions over the phone and allowed me to check-in a little early. The shuttled was scheduled for a pick-up the next morning by the hotel staff. The hotel was extremely clean and the area was quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Tremaine

Stayed 2 nights in Oct 2025