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SureStay By Best Western Phoenix Airport

Property class: 2.5

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Photo gallery for SureStay By Best Western Phoenix Airport

Lobby
Exterior
Outdoor pool
Property amenity
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪7 min walk‬
  • Place, Ballet Arizona
    ‪12 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(106 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(339 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay By Best Western Phoenix Airport

Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a TV in a common area, camper van/bus/lorry parking and multilingual staff assistance are on-site.
SureStay By Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the free breakfast at SureStay By Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay By Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay By Best Western Phoenix Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay By Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1077 out of 2052 reviews
Rating 8 - Good. 521 out of 2052 reviews
Rating 6 - Okay. 232 out of 2052 reviews
Rating 4 - Poor. 88 out of 2052 reviews
Rating 2 - Terrible. 134 out of 2052 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and lighting in parking area made you feel safe.
Stayed 2 nights in Jan 2026

2/10 Terrible

Sabrina

Something else. I was able to book my hotel last minute, but then no amendment could be made for refund. I emailed the hotel immediately but they didn’t reply. In other cases, like air bnb, they would take on the reimbursement that the merchant would not and issue a credit to supplement. Neither vendors were able to help in a state of emergency when all flights were cancelled and my luggage was lost. Great job 👏
Stayed 2 nights in Jan 2026

10/10 Excellent

Bradley

Stayed 2 nights in Jan 2026

10/10 Excellent

SIDNEY

Stayed 1 night in Jan 2026

10/10 Excellent

Leena

Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes to all
Stayed 3 nights in Jan 2026

2/10 Terrible

Victoria

Disliked: Staff & service
The shuttle is nice but i had a $20 dollar charge from hotel for "dirty pillow cases" not missing pillow cases; literly "dirty". I dont wear make up and we ate out at restaurant. This hotel addes extra charges to your card on file after your stay , just be aware.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

2/10 Terrible

Veronica

wasn't allowed to lodge at hotel d/t having a Phoenix area address
Stayed 1 night in Jan 2026

4/10 Poor

Kelly

Tried to cancel because my flight got bumped. Reached out to hotel and they never responded and charged me full price
Stayed 1 night in Jan 2026

10/10 Excellent

Ralph

Stayed 2 nights in Dec 2025

10/10 Excellent

Otto

Liked: Cleanliness, property conditions & facilities
Room was spotless. Friendly staff. Pleasant space. Right price.
Stayed 1 night in Jan 2026

6/10 Okay

Isabella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff were nice, but the mattress was not comfortable, and you could hear the people outside. It was what was expected for a 1-night stay.
Stayed 1 night in Jan 2026

10/10 Excellent

ENDANG, GRAND CANYON

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Front office staff very nice
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, amenities
Yes,staff was very nice. But put two women with three suitcases on second floor. Bed frame was broken made very loud noise with movement.
Stayed 1 night in Jan 2026

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience and support from facility staff.
Stayed 1 night in Jan 2026

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was lackluster. The room was clean, but the bed was not comfortable. Breakfast was all sugar and carbs.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Nice and quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

Chen

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

David Timothy

yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless Smells like Bleach No Bugs 10 outta 10 recommended
Stayed 1 night in Jan 2026

8/10 Good

Blake

Business traveller
Liked: Cleanliness, property conditions & facilities
clean
Stayed 1 night in Jan 2026

8/10 Good

Roscoe

Stayed 1 night in Jan 2026