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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free daily continental breakfast
Outdoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(272 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Breakfast included
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4.1 out of 5, Very good, 2,842 reviews
The price is €68
includes taxes & fees
28 Nov - 29 Nov
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About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a TV in a common area, camper van/bus/lorry parking and multilingual staff assistance are on-site.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 759 out of 1374 reviews
Rating 8 - Good. 346 out of 1374 reviews
Rating 6 - Okay. 132 out of 1374 reviews
Rating 4 - Poor. 51 out of 1374 reviews
Rating 2 - Terrible. 86 out of 1374 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tesla

Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo De

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Clean
Stayed 1 night in Aug 2025

6/10 Okay

Luzviminda

Travelled with group
Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Liked: Cleanliness, amenities
It's convenient from the airport then it's quiet place and friendly staffs.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgraded Motel in not a nice area

It's an upgraded motel with upgraded facilities and a decent breakfast. Kitchen staff is excellent. The area is awful. I would not dare walk around. The hotel does have security cams, so I felt safe once inside the parking area. The best part is how close it was to returning to the car rental and the airport.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel conveniently located near the airport with shuttle service. The area of town is not the nicest of neighborhood but it was close to the airport so I took my chances.
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Stayed 1 night in Aug 2025

8/10 Good

Thomas, Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Julian

Stayed 2 nights in Aug 2025

8/10 Good

Reed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and Inexpensive

Good inexpensive option very close to Phoenix airport. Rooms fairly new, nothing special but clean and comfortable. Basic free breakfast (no hot food).
Stayed 1 night in Aug 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a cheap night for an early flight and this was a good option. The room has been updated and the bed was very comfy. Just know that this is more of a motel with the doors opening to outside. The outside looks a little rough with you pull up but the inside is nice. The free breakfast was decent and had several options. The air conditioner in our room worked great but it was very loud. We would stay here again for a night.
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked how the room didn't have carpet, it made me feel like it was a bit cleaner. I feel like there could be more options for the continental breakfast. There was no spa in the pool area even though it was advertised. I also liked that there was ALOT of cameras around the property.
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Aug 2025

10/10 Excellent

jennifer, north babylon

Liked: Amenities
Great customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Mikki, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great especially the Breakfast Attendant
Stayed 1 night in Aug 2025

6/10 Okay

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was newly renovated so everything was clean and tidy. The hotel itself is in a bad location. The shuttle and breakfast was a big plus for me as I was only there for one day and it was nice to have a shuttle to and from the hotel and means there were not any restraints near by that I felt safe going to breakfast was great! The security lock on the door was not working the extra thing you pull out so someone can’t kick the door in. The deadbolt worked.
Stayed 1 night in Aug 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Renita, Herndon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
During the first night’s stay we received a horrible shock that the bedding was dirty, had not been changed…when pulled back the comforter to lie under the flat sheet, there was hair everywhere. The area around the hotel was not at all safe and to our surprise the hotel is actually more of a motel since all rooms are outdoors not inside one building with an elevator.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms , quiet area.
Stayed 1 night in Aug 2025

10/10 Excellent

Torrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

4/10 Poor

Kaitlin

Stayed 1 night in Aug 2025

10/10 Excellent

Len

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great Value

Just ba simple one night stay and this obviously remodeled facility is a great value and very clean!
Stayed 1 night in Aug 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025