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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
VIP Access

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Lobby sitting area
Two Bedroom Ocean Front | Dining room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Dining room

Two Bedroom Ocean Front

  • 253 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | View from room

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 205 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Terrace/patio

Two Bedroom Penthouse

  • 308 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock

Three Bedroom Loft

  • 325 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for One Bedroom

1 bedroom, premium bedding, down duvets, free minibar

One Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.2 out of 10
Wonderful
(28 reviews)
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • 157 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed | 1 bedroom, premium bedding, down duvets, free minibar

Deluxe 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View 1 King Bed

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom

1 bedroom, premium bedding, down duvets, free minibar

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 2 Queen Beds

1 bedroom, premium bedding, down duvets, free minibar

Deluxe 2 Queen Beds

8.4 out of 10
Very good
(17 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Ocean View 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a beach bar and 5 bars/lounges
  • Take a swim in the 5 outdoor pools or soak in the 4 hot tubs
  • Treat yourself to body treatments, reflexology or massages at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 8 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport and local-area shuttle service available for a fee
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

La Casona STK – This steakhouse only serves dinner.
Davino Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Legend – This sports bar specialises in Japanese cuisine and only serves dinner. Open daily.
Caprichos – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1037 out of 1565 reviews
Rating 8 - Good. 289 out of 1565 reviews
Rating 6 - Okay. 120 out of 1565 reviews
Rating 4 - Poor. 57 out of 1565 reviews
Rating 2 - Terrible. 62 out of 1565 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Service
Stayed 4 nights in Aug 2025

10/10 Excellent

ZHEN WEI, maple ridge

Liked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

Yvonne Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! Very relaxing.
Stayed 3 nights in Aug 2025

8/10 Good

Paola Antoniette Garcia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant options. Room service was also convenient especially when traveling with a toddler. Staff was very friendly and helpful throughout our stay.
Birthday celebration at Davino restaurant.
Drinks by 1 of the many pools.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ofelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel they can improvee the restaurant food not many choices, also more chairs at the beach part
Stayed 7 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family

Hidden Jewel

The hotel is older but well maintained, the staff was kind and respectful. Our butlers Otikio and Santiago were amazing catering to our every need. In short the hotel is a hidden jewel. The only issue was contracting wit the travel agency for tours with the I caret group, the guide was rude and disrespectful. I would advise anyone not to use their services.
Stayed 5 nights in Aug 2025

10/10 Excellent

dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, very family friendly, clean and great service. Highly recommend! Also pretty beach with small sargasso
Stayed 3 nights in Jul 2025

10/10 Excellent

HITENDRAKUMAR HASMUKHBHAI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food & Room is very Nice.
Stayed 5 nights in Jul 2025

10/10 Excellent

Moran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and welcoming!
Stayed 5 nights in Jul 2025

10/10 Excellent

Natalia A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. Every space of the property was clean, accessible, food options are awesome and the staff provides great customer service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maribel, Waldorf

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been coming for several years and never disappoints. Always receive the best of service and everyone is very helpful and courteous. Food is great and have a variety of activities throughout the day. Will keep on coming back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They rocked it in the rooms! We loved the personal items and snacks and drinks that were replaced daily and included in the resort fees. The pools were quiet even though there were kiddos swimming around. LOVED that the pools were open after dark! YES!!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Carlos

Stayed 4 nights in Jul 2025

10/10 Excellent

Raynard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and amenities. Will book here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food
Stayed 5 nights in Jul 2025

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff is very friendly and restaurants are good. Place is clean and feels safe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lunka

Stayed 6 nights in Jul 2025

10/10 Excellent

Mateusz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, beautiful hotel, with the most friendly staff that treats you like a family. Family friendly, clean, with huge selection of delicious food. Amazing hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jandry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a family. We’ve been to a few other hotels in Cancun and Playa del Carmen and Villa del Palmar is by far the best in customer service and food! We loved our stay here. The staff kept checking up on us to see if we needed anything, they stocked the snacks everyday and cleaned the room at least twice a day. The only thing that I would say it’s worth mentioning is that it does not have a lot of entertainment. There were a couple of activities by the main pool during the day but nothing major. If you’re looking for a place to go out and dance at night time, this is not the place for you. There is zero nightlife here. We came with our 3 kids so we didn’t mind at all, we had a great time, but had we come alone it would’ve been a different story. Hope this helps!!
Stayed 4 nights in Jun 2025

10/10 Excellent

varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

6/10 Okay

Ali

Travelled with family
NA
Stayed 3 nights in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The food was ok. Not great. Not much to do with kids.
Stayed 1 night in Jul 2025

6/10 Okay

Branden Lee

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was friendly but not very helpful. The maid came and cleaned out room she took one of the bags that was given to is as part of our stay and nobody would replace it. The front desk acted like they had no idea how to replace it. It is literally a Villa Del Palmar bag they put on your bed on your first day. I also lost dropped my workout gloves on the way from the gym. Someone probably picked it up as they were cleaning. There apparently is no lost and found the front desk said they would try to find it never reported back. My daughter forgot her toothbrush front desk says well go buy one. Im like wow, then when I got a madsage they gave them away for free there. Wouldve been nice to know before i paid $5 at the store. It was overall a nice stay but the front desk and staff are virtually useless when you have questions or needs. Also there is not a lot to do, everything shuts down early the food and drink service to the pool ends at 5pm. Then you have to go to a restaurant.
Stayed 8 nights in Jun 2025