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Kapok Hotel

4.0 star property
VIP Access

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Photo gallery for Kapok Hotel

Bar (on property)
Front of property – evening/night
Indoor wedding
Standard Double Room | Premium bedding, in-room safe, individually furnished, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi

Explore the area

View in a map
16-18 Cotton Hill St Clair, Port of Spain, Trinidad
  • Place, Queen's Park Savanah
    ‪1 min walk‬
  • Place, Emperor Valley Zoo
    ‪3 min walk‬
  • Place, Queen's Park Oval
    ‪14 min walk‬
  • Airport, Port of Spain (POS-Piarco Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

Suite, Balcony | Premium bedding, in-room safe, individually furnished, desk

Suite, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Kapok Hotel

Along with 2 restaurants, this smoke-free resort has an outdoor pool and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Kapok Hotel offers 95 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Port of Spain resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and in-room massages can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the room service at Kapok Hotel. During your stay, you're just a quick walk from Queen's Park Savanah. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Asian cuisine with garden views at Tiki Village, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the room service
  • Just a 3-minute walk from Queen's Park Savanah and 3 minutes on foot from Ellerslie Plaza
Kapok Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Kapok Hotel. Free self parking is available.

This 4-star Port of Spain resort is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10 AM.
Tiki Village – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kava – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Kava
  • Tiki Village

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kapok Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kapok
Kapok Hotel
Kapok Hotel Port of Spain
Kapok Port of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Resort
Kapok Hotel Port of Spain
Kapok Hotel Resort Port of Spain

Kapok Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1004 reviews
Rating 8 - Good. 364 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Andy, Beijing

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Every room i stayed in had big problems with noise. The first room had an industrial fan right outside the window that ran until the restaurant closed in the night. It was a booming noise that gave me a headache. I then switched to another room that had an AC with a faulty fan and was a very loud crackling noise. The front desk staff and maintenance tried their best to help, but couldnt do anything. The offer for compensation from the management was a room upgrade and a coupon to their restaurant, which i declined. The management seemed very reluctant to correct a mistake they had made. I had paid for 2 very uncomfortable nights and will not stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

8/10 Good

Christian

Stayed 1 night in Dec 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service and staff was outstanding. Rooms was cozy and clean. It was an excellent experience. Thank you to all the staff!
Stayed 11 nights in Dec 2025

8/10 Good

Dinelle, Williamsville

Liked: Cleanliness, amenities, property conditions & facilities
The floor needed to be mopped. The staff was wonderful.
Stayed 4 nights in Dec 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a must - if deciding between 2 - try Kapok ulu would not be disappointed. I have been constantly convincing family and friends to stay and they love it!
Stayed 8 nights in Dec 2025

10/10 Excellent

Curlis

Stayed 2 nights in Dec 2025

10/10 Excellent

Garvin

Liked: Cleanliness
Yes perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Kalifa

Stayed 2 nights in Dec 2025

10/10 Excellent

Keisha, Oakville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff were friendly and attentive
Stayed 6 nights in Dec 2025

10/10 Excellent

GAUTAM

Business traveller
very nice spacious rooms and great breakfast. hope I can get same room again
Stayed 3 nights in Dec 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Room clean, staff nice. Air conditioning too cold and couldn't adjust. Had to turn off then on when got hot.
Stayed 1 night in Dec 2025

8/10 Good

Dawn

Stayed 4 nights in Dec 2025

8/10 Good

Akeem

Stayed 2 nights in Dec 2025

6/10 Okay

Shalini

Disliked: Amenities, property conditions & facilities
Would recommend as a last ootion. Rooms not sound proof and is situated in a noisy area. Music from a nearby party was so loud till 1 am and also road traffic. Room was not ready on time for check in at 3 either
Stayed 1 night in Dec 2025

10/10 Excellent

Joanna

Stayed 1 night in Dec 2025

6/10 Okay

Rajat

Business traveller
Liked: Staff & service
The corridor leading to the rooms had an unpleasant smell and felt unclean. The carpets looked worn out and gave a damp, musty feeling while walking through the hallway. This definitely affected the overall experience, and I hope the management can improve the cleanliness and freshness of these areas.
Stayed 1 night in Dec 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
overall nice experience staff where very kind and helpful except for one person at breakfast but that didnt ruin the great experience and view. Definitely wayy more expensive in that area then trinidad normally. overall 8/10
Stayed 6 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for a visit to Port of Spain
Stayed 2 nights in Nov 2025

10/10 Excellent

rinelle

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Lutchman

Liked: Cleanliness
No option
Stayed 3 nights in Nov 2025

8/10 Good

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Hester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
wonderful experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Anil

Stayed 2 nights in Nov 2025