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Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Snack bar
In-room safe, soundproofing, free WiFi, bed sheets
Billiards
Business centre
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(195 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(132 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Similar properties

Outdoor pool
DoubleTree by Hilton Hotel Portland
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,326 reviews
The price is €63
includes taxes & fees
25 Jan - 26 Jan
DoubleTree by Hilton Hotel Portland

About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maine Mall and a 4-minute drive from Tate House Museum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1069 out of 1711 reviews
Rating 8 - Good. 396 out of 1711 reviews
Rating 6 - Okay. 150 out of 1711 reviews
Rating 4 - Poor. 51 out of 1711 reviews
Rating 2 - Terrible. 45 out of 1711 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Giovaninni, Revere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just ok

Was extremely disappointed there was no tv and we were looking to was the brewer playoff game. No one could fix and and they didn’t know who the carrier was to call. I heard another customer ask for change to purchase something to eat because they missed breakfast and they were told they didn’t have change. The hotel itself was very nice but seemed to be run very inefficiently
Stayed 2 nights in Oct 2025

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced hotel near to Portland which is a lovely city to visit. Comfortable spacious rooms. Easy parking. Good breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Marytere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Eddie

Business traveller

Tru fits just right for business travel

Clean modern hotel. Gets all the basic right for an easy work stay. Hotel shuttle is very useful as PWM is a short ride away making early morning flights less stressful
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, private, just what I needed.
Stayed 2 nights in Oct 2025

4/10 Poor

Richard

Disliked: Cleanliness
We felt that $240 a night was a lot for what we got. The main positive is reasonable proximity to the airport. Negatives: mildew in the shower; hydrophobic towels; blanket and sheets on bed were very thin; furnishings were odd and consisted of unusual shelving system and hanger rack rather than dresser and closet, making any unpacking awkward; noisy heating system; inadequate soundproofing for its proximity to airport. Definitely not for a multinight stay.
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Liked: Staff & service, room comfort

An okay hotel

Shower was dirty, with hair in it. There was no breakfast available. Otherwise no issues.
Stayed 1 night in Oct 2025

10/10 Excellent

BETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th stay and I wouldn't stay anywhere else.
Stayed 6 nights in Oct 2025

8/10 Good

Roberta, hamden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy ventilation system and highway traffic/ trucks through the night, flat pillows, decent breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Everything looks fresh. Breakfast selection was great .
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Stayed 2 nights in Oct 2025

10/10 Excellent

Alton

Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and hotel was clean. Staff was friendly although there were only one key cards due to some sort of shortage. Breakfast was good.
Stayed 1 night in Oct 2025

6/10 Okay

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice area and staff was wonderful
Stayed 2 nights in Oct 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean place to stay overnight. Decor seemed on the childish side
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was wonderful. It would have been a 5 star if not for the woman who was taking care of the breakfast area. Clearly she does not care for her job and it shows by her attitude.
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Stayed 1 night in Oct 2025