Tru by Hilton Portland Airport Area

3.0 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Snack bar
Billiards
Business centre
Reception
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(203 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(140 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.8 out of 10
Excellent
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

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About this property

Tru by Hilton Portland Airport Area

This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maine Mall and a 4-minute drive from Tate House Museum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star South Portland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1088 out of 1744 reviews
Rating 8 - Good. 397 out of 1744 reviews
Rating 6 - Okay. 155 out of 1744 reviews
Rating 4 - Poor. 56 out of 1744 reviews
Rating 2 - Terrible. 48 out of 1744 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dan Lucian

Liked: Staff & service
The room itself was nice but the cleaning needs improving. When we checked in, the floor hadn't been properly swept, and there were clumps of hair near the wall in front of the bed. The reception mentioned that cleaning was done every other day. However, even after the next cleaning, the clump of hair was still there.
Stayed 3 nights in Nov 2025

8/10 Good

Tracey

Stayed 2 nights in Dec 2025

10/10 Excellent

Storm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hidden gem. There is a deposit of $50 though that you get back in 3-5 business days.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Dec 2025

6/10 Okay

Kristen, North Conway

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The hotel is what to expect for the price. Not the cleanest, (hallway rugs were dirty with debris, shower wasn’t very clean, room was just passing). Pool is actually in the sister hotel, requiring you to get a key from there, and then walk back outside cold/wet. Breakfast was as expected. Staff could not have been nicer, though….they did great.
Stayed 1 night in Nov 2025

10/10 Excellent

Sunayana

Stayed 1 night in Dec 2025

10/10 Excellent

Jeannie

Stayed 1 night in Nov 2025

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Stayed 3 nights in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Clean, modern room, nice and quiet area
Stayed 2 nights in Nov 2025

8/10 Good

Marketa

Stayed 1 night in Nov 2025

4/10 Poor

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Do not stay here if you are a light sleeper. Built too close to the highway can hear every car pass by especially the trucks. When trucks hit the rumble strips it’s as loud as your alarm going off. Floors are also thing I could hear the person above me walking around all night. Other than not sleeping much the hotel is ok. Has a hostel vibe
Stayed 2 nights in Nov 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed and we love that we can access Netflix and HBO Max
Stayed 2 nights in Nov 2025

10/10 Excellent

Nina Mae

Stayed 1 night in Nov 2025

6/10 Okay

steven

Liked: Cleanliness, staff & service, amenities
First let me say the staff at the hotel was exceptionally friendly and friendly. That being said there was a guest who had a dog that was left in the room by itself and barked for several hours. I like dogs so I didn’t complain to the staff. But there should be an area in the hotel that is set aside for people with dogs and the dogs should not be allowed to stay in the room alone.
Stayed 1 night in Nov 2025

8/10 Good

Bailey

Stayed 2 nights in Nov 2025

8/10 Good

Kristopher

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon, Newton

Stayed 2 nights in Nov 2025

10/10 Excellent

Kristen

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and they always accommodate my early check in requests
Stayed 1 night in Nov 2025