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Tru by Hilton Portland Airport Area

Property class: 3

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Photo gallery for Tru by Hilton Portland Airport Area

Snack bar
In-room safe, soundproofing, free WiFi, bed sheets
Reception
Billiards
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
369 Maine Mall Road, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪7 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(208 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(144 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Similar properties

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DoubleTree by Hilton Hotel Portland
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  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,377 reviews
The price is €85
includes taxes & fees
30 Apr - 1 May
DoubleTree by Hilton Hotel Portland

About this property

Tru by Hilton Portland Airport Area

This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Maine Mall and 7 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star South Portland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1118 out of 1772 reviews
Rating 8 - Good. 398 out of 1772 reviews
Rating 6 - Okay. 151 out of 1772 reviews
Rating 4 - Poor. 57 out of 1772 reviews
Rating 2 - Terrible. 48 out of 1772 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly, Oakland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff friendly! Enjoyed the breakfast!
Stayed 1 night in Jan 2026

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities
The room was absolutely disgusting! It was beyond filthy. You could see crap on the floor. You could tell they didn’t sweep. In the shower and all over the toilet there was hair. There was also hair all on the sink. The pillows had hair on it and the staff was so beyond rude. We didn’t complain about any of that. My biggest issue was with the woman that does the breakfast. She is so quick to shut that thing down and stop people from eating that she closes the curtain and then goes behind it instead of allowing a guest to quickly grab a muffin while she’s working on one end it’s just horrible. The staff you can tell hate each other. And the one good person they had we overheard her say her last day was gonna be Friday so they just lost their best employee nicest friendliest and that was one employee they should’ve fought for. I will never stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nikolle

Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

4/10 Poor

Juliana, Washington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loud road noise. The hotel is clean, the staff was friendly and the location was mostly ideal. The only problem was that out of 4 of us in two different rooms, none of us got any sleep due to the incredibly loud noise from the freeway. Maybe there is a reason there was so much engine braking right outside allllllllll night? Road construction, speed limit change? I’m not sure but even with earplugs, we couldn’t sleep. I really hate leaving a bad review, but even at the hotel next to this one I’ve not experienced this level of noise. If you need to stay here, bring earplugs and a white noise machine.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristen

Stayed 1 night in Jan 2026

4/10 Poor

Charley

Stayed 1 night in Jan 2026

8/10 Good

Renee

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Hannah

Travelled with family
Disliked: Cleanliness
First room was dirty. Hairs all over the beds, floor not the cleanest, etc. Was moved to another room down the hall that was much smaller but mostly cleaner. The window blinds did not go down without a fight and didn't go all the way down and once bed had sheets badly worn and pilled. We got a great price but wouldn't stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel if you’re looking for a cozy place for a quick stopover. The staff was very friendly and welcoming.
Stayed 1 night in Jan 2026

6/10 Okay

Moriah

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel was fine just had some noise issues with a group of young children
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 1 night in Jan 2026

10/10 Excellent

Graeham

Stayed 3 nights in Jan 2026

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. I didn't care for the pillows, but that is personal preference. Check-in was smooth and the staff was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2026

10/10 Excellent

Graeham

Stayed 2 nights in Jan 2026

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities
Staff was pleasantly welcoming, however facilities need renovations.
Stayed 1 night in Dec 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Bill

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Same as stay. Great
Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Clean room ,nice breakfast ,friendly staff
Stayed 1 night in Jan 2026