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Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Breakfast and dinner served, Fusion cuisine
Premium bedding, desk, blackout curtains, iron/ironing board
Daily full breakfast (GBP 16.95 per person)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Place, Portsmouth Guildhall
    ‪13 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

7.6 out of 10
Good
(79 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Sea View

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
4.2 out of 5, Very good, 1,014 reviews
The price is €100
includes taxes & fees
6 Feb - 7 Feb
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Room was clean. Breakfast hot food particularly eggs were not so good. Check in service was exemplary.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zoe

Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough seating in bar in early evening. Too many items on menu were not available. Bar staff left to resorting to pen and paper to add up bills All staff were very friendly and helpful despite being under pressure due to lack of personnel
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay- enjoyed visiting Portsmouth.

I enjoyed an early swim noting a reasonable sized pool and that the cleanliness was good. I was able to use the jacuzzi, steam and sauna room also available. All staff were friendly and helpful. The bedroom was good and bathroom although the temperature was quite warm. Tried to alter it but with no luck.
Stayed 1 night in Oct 2025

8/10 Good

Lucy

Liked: Cleanliness, room comfort
Older hotel outside the core downtown area.
Stayed 1 night in Oct 2025

8/10 Good

Aleksandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff especially Muhammad Ali and Stephen Rees on reception !
Stayed 1 night in Oct 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult and cramped, plus they charged extra for parking. The first meal we had was pizza which was not what we expected, quite greasy, breakfast buffet was good with lots of options. Room was fine, pretty clean.
Stayed 1 night in Sep 2025

6/10 Okay

Helen Elizabeth

Liked: Cleanliness, staff & service
Staff make this hotel what it is. Decent location Pillows were hard and lumpy so didn’t have the best sleep.
Stayed 1 night in Oct 2025

8/10 Good

Crystal

Stayed 4 nights in Sep 2025

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Freindly staff.
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Stayed 2 nights in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2025

10/10 Excellent

Mrs Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was we were a group so 3 rooms in total, one room was very cold and they were told the heating wasn't on yet and they didn't have any heaters available
Stayed 1 night in Sep 2025

8/10 Good

Gareth

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
-
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with excellent staff.
Stayed 1 night in Sep 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It met our needs for 1 night.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard rooms are a little small, ok for one night but for longer stays definitely book a premium room.
Stayed 1 night in Sep 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Reception and Restaurant are awful.

The hotel is in a good location and I found it to be spotless. The housekeeping staff were cheerful and friendly. Unfortunately I can't say the same for reception. They were so unwelcoming it made me feel really uncomfortable. They gave my daughter a key to someone else's room. The restaurant was chaotic. We ordered dinner one night. My husband's dinner was nice but my meal failed to arrive despite being asked a couple of times. They did refund the charge.
Stayed 4 nights in Sep 2025

6/10 Okay

Andrea

Liked: Cleanliness, amenities
Nice dining options on site but hotel room was very dated with poor lighting. There wasn't any artwork in the room, only 4 screws where something used to hang. The phone has turned yellow with age, very limited lighting with 5watt bulbs and bathroom sink is the same size as on airplanes with absolutely NO room or counter space to put a toiletry bag down. Extremely overpriced hotel for how dated the rooms are. The woman at check-in wasn't very pleasant but the staff after check-in were much more pleasant and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Patrick

Stayed 1 night in Sep 2025

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, is good location walkable to wedding venues and outlet shopping! Very good breakfast, the bed could be a bit more comfortable though.
Stayed 2 nights in Sep 2025

8/10 Good

Maribeth

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Holiday inn express portsmouth The bed linen was a disaster, dried blood stains on the matress cover. Yes, dried blood stains. The bathroom towels had the same issue. We spoke to the front desk who stated its cleaned outside but the person making the bed should have seen it. Not good
Stayed 2 nights in Sep 2025