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Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Bar (on property)
Exterior
Exterior
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Clarence Pier
    ‪4 min walk‬
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

7.4 out of 10
Good
(74 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.3 out of 5, Excellent, 1,005 reviews
The price is €108
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Gunwharf Quays
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Reviews

Holiday Inn Portsmouth by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 389 out of 1006 reviews
Rating 8 - Good. 369 out of 1006 reviews
Rating 6 - Okay. 153 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Calls and Emails to the Hotel were Ignored

Hotel staff were excruciatingly difficult to contact before the trip. I tried calling multiple times and sent two emails in attempts to contact staff before the stay as I had questions to ask. I finally got through to someone in the Corporate Bookings Team who sent an email to hotel on my behalf but no one responded. This was very disappointing. The car park is incredibly busy and tight so reverse-parking and turning around it in is very difficult. Also, on the last night at around 23:00, a woman had clearly had a lot to drink and could be heard screeching and singing at the top of her voice. Otherwise, the hotel was clean and comfortable, and it was clear they have made attempts to be more environmentally friendly. Staff were polite and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

6/10 Okay

Glynnis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was average in our opinion. Our bed was a small double, there was only one set of towels out and the room was hot. Restaurant was ridiculous as had to pay for each course separately (pay as you go) so put us off having dessert. Half food wasnt available and one waitress was very laissez faire in her attitude. When we did eventually find something on the menu it tasted good BUT it wasnt what we wanted. Very very poor gluten free options, infact only steak!! Convenient for ferry port.
Stayed 1 night in Aug 2025

6/10 Okay

Rashieda

Travelled with family
Disliked: Staff & service
The most unfriendly staff, especially at reception!!! Although the room was “serviced” the dirty cups were not replaced and used, damp towels were placed in the closet.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

It was fine.

We stayed here the night before a cruise. It was adequate. We were disappointed that the hot tub was closed when we arrived after a long day on a plane we were looking forward to it. Also the “all day menus” had 3 items. Garlic bread, side salad, and soup. The garlic bread was surprisingly satisfying though I’d hardly call it all day dining. The staff was friendly but they didnt have knowledge about how to get to the port. We took an Uber for about £6. The rooms were small and underwhelming, but clean and sufficient for one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff lovely and welcoming to myself and children, even had time to joke and tease.
Stayed 2 nights in Aug 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great service on the first night we got there, ordered room service which did take an hour to arrive however minimal staff on. What we ordered was out of stock so got a free pizza instead. Staff member dealing with it was very polite, didn’t get their name but a credit to the hotel. Air con didn’t work in the room, was going to ask to be swapped to another however after chatting with another couple appears it wasn’t working across hotel - room was extremely warm due to this and wasn’t pleasant to stay in. Also had issues with the shower draining properly
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Isa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

2nd time here and it’s a great hotel, lovely staff and the location is great for old Portsmouth and Southsea’s two best pubs
Stayed 2 nights in Aug 2025

8/10 Good

Rick

Travelled with partner
Liked: Amenities
Close to downtown and the beach. A non-working air conditioner along with locked windows, created some discomfort.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to pier and Gun Wharf Quays. Good facilities. Needed more staff at breakfast time.
Stayed 1 night in Aug 2025

10/10 Excellent

kazza

Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room was hot, the air conditioning could not keep the room cool. There was dirt on the furniture. Holes in the towels. No mini fridge in the room. The people were wonderful and accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

CAROLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Really polite. Great location for fun fair and sea front walls. Great breakfast offerings but don't leave it too late, as they don't seem to re fill it after half 9 and drinks and pastries tend to have run out. Just get there earlier. Nice pool for an hour now and then, towels provided.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2025

8/10 Good

Javed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 4 summer trip

Very comfortable beds/ adjoining rooms. Daily house keeping although not through clean e.g didn’t vacuum. Found dead insect behind the door and remained during our 4 day stay. Good range of breakfast although finished at 10 so if you are not an early riser most of the food was gone by 9.30. Pool, hot tub sauna, steam room and gym were good. Although our teenager was very upset that he was not allowed to join us in the hot tub, sauna, steam room or gym and pool for kids closed at 6. Perfect location, walk to arcades, fair rides (£1 tokens), lovely donuts/churros, ice cream and fish and chips on the promenade and hovercraft to isle of wight for day trip. Short drive to the historic docks. No fridge or slippers in room but nice extras such as snooker table, jenga and activities for kids. Not alot of food and drink variety in hotel and pricey but lots of uber eat options very close by.
Stayed 3 nights in Aug 2025

6/10 Okay

Cheryl

Liked: Staff & service, room comfort

Holiday Inn stay overnight

The pool was nice and I had a lovely early morning swim. We had some troubles with our room and they upgraded ys but the bathroom could have been cleaner. shower was hot unlike the breakfast which was very disappointing
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Left something special behind

I left a shirt behind with some very special cuff links I’m hoping someone from the hotel will read this and get in touch with me. Dukesy@me.com
Stayed 1 night in Aug 2025

10/10 Excellent

CAROLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Katie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Aderemi

Travelled with family, Travelled with partner
Everything was just ok. Some places were sub par particularly breakfast with many plates and mugs stained and dirty from poor dishwashing. These could have been removed from Circulation if a simple inspection is done on cricket when it comes out of the dishwasher. Staff were helpful and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a Holiday Inn but can thoroughly recommend this one in Portsmouth. Only staying overnight before getting the ferry but wished we could stay longer. Managed to do some shopping at Gun Wharf & enjoy the surrounding area. All within easy reach to hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Michael, Reading

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in an excellent location for visiting Old Portsmouth, Portsmouth and Southsea. The breakfast is ok, better than many places. The rooms however are very small, the bathrooms are tiny - we stayed in a premium room , I am not sure it would be legally possible for the other rooms to be smaller. At breakfast they managed to run out of regular tea bags.. how is that possible? In the bar they had no glasses for short drinks! The staff were never apologetic about the short comings. When we were unable to release the water from the shower/bath tub in the evening, we were told that we would need to wait till the morning to get it fixed, which would have meant that we were unable to use the shower during the heatwave! Again the staff are all reticent to apologise. The coffee machine (nice touch) did not work in either of the rooms we used. There was no toilet brush or shaving mirror. The phone’s in the room have the appearance of working but in fact they do not connect to reception! Why are they still there? Why in such tiny bathrooms do they insist on having baths (I am sure there must be a reason!) In summary a hotel in a great location with reasonable facilities, tiny rooms and inexplicable supply problems and a sense that a lot of the staff (not all of them obviously) just do not care.
Stayed 2 nights in Aug 2025