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Quality Inn & Suites Olde Town

Property class: 2.5

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Photo gallery for Quality Inn & Suites Olde Town

Free daily buffet breakfast
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪11 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Place, Waterside District
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking Double Room-Two Full Size Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(35 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Efficiency Non-Smoking King Suite-King Size Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Olde Town

Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and a safe. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Olde Town. During your stay, you're just a quick walk from Commodore Theatre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Waterside District and 10 minutes from Old Dominion University
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Natasha

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
If you looking for cheap and super clean this is your hotel right here I’m very pleased with everything the customer service it’s super clean smell so good I really like it
Stayed 3 nights in Jan 2026

8/10 Good

Danielle, Cortland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice. Close to everything you’ll need.
Stayed 4 nights in Dec 2025

10/10 Excellent

Darnyelle

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

8/10 Good

Colothdian

Stayed 3 nights in Dec 2025

2/10 Terrible

Renae

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hopefully this hotel cleaned up its act. My friends booked upon my recommendation and both rooms were disgusting. First off the pool needed to be covered up because its unsightly and filthy....so NOT available. Anyway, stayed because friends were enroute although they checked out after 1 day and I left 1 day early of my 4 days forgoing my money. We all know how to clean and I've never seen a room for someone who's supposed to stay in it so filthy...gold and black smudging around the base of the toilet...likely urine is the only thing i could think of... no one cleaned it, french fries under the AC unit, a donut hole rolled out from under the chair when it was moved, and back to the bathroom... hairs on the bathroom floor and in the shower...although there was no dirt collected with my magic eraser...so that was comforting. However under the sink on the floor was so dusty like a mop was never passed under the sink..wow! The place though can be salvaged if you have the right folks to clean it up. Also the carpet needs to be steam cleaned...horrible...if they can't replace them.. do it yourself. Daimer Industries have commercial steam cleaners for the carpets..they can have maintenance personnel and a housekeeper work on 3 to 4 rooms a day. I offer my solutions not just complaints. Customers look at reviews, do your research and know you get what you pay for. I had someone else book and that won't EVER happen again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am disabled and although there are only about 2 or 4 disabled reserved parking spots, I was very pleased to be able to park in one of the spots directly in front for my 3 days stay. I also enjoy the free breakfast, Oatmeal and coffee is my normal breakfast, so I am super satisfied, they also offer protein bars -- another one of my staples. And the rooms are GREAT. The rooms are immaculate. YOU will not be unhappy.
Stayed 3 nights in Dec 2025

10/10 Excellent

jon

Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025

10/10 Excellent

Marilyn

Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Alec

Stayed 1 night in Dec 2025

10/10 Excellent

Alec

Stayed 1 night in Dec 2025

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly clean and comfortable, the staff were beyond excellent, inviting and friendly, knowledgeable, and ultimately fast. It all made for a care free experience allowing me to actual relax for the first time in while. Can’t began to mention how excellent the staff experience was. The Man at the front desk, who patiently assisted me through the steps and when a problem came along, he quickly was able to think of a working solution. The breakfast staff, Very friendly, welcoming, and super helpful. The breakfast buffet was a simple,straight, forward set up, that had a decent selection of snack bars, muffins, cereals, yogurt, and warm waffles all quick easy grab, and made for the go. This was a welcome change of pace, and once again to emphasize the staff was impressive.I never post anything unless it is beyond acceptable, This place was a 5 out of 5 then some. Thank you.
Stayed 1 night in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Clean, but kind of dated. Main issue was i had a roll in shower with a shower seat. The seat had upholstery like a boat seat. It was cracked and ripped. When i flipped the seat up, black water was runni out of the seat
Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Liked: Staff & service
I didn't stay (no show)
Stayed 1 night in Nov 2025

4/10 Poor

Susana

Stayed 2 nights in Nov 2025

6/10 Okay

Farica

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really anything to point out as being terrible or great.
Stayed 2 nights in Aug 2025

8/10 Good

Bernadith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Dereka

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Stayed 1 night in Nov 2025

8/10 Good

stephanie

It was a good stay until I saw roaches crawling in the kitchen and there was no cookware, plates, and cutlery
Stayed 3 nights in Nov 2025