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Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Free daily buffet breakfast
Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
180 Clay Dr, Pounding Mill, VA, 24637
  • Place, Hungry Mother State Park
  • Place, Emory and Henry College
  • Place, Virginia Creeper Trail Abingdon
  • Airport, Abingdon, VA (VJI-Virginia Highlands)
    ‪71 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Hotel in Pounding Mill with free breakfast and fitness centre
An indoor pool, a fitness centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services and a vending machine are on-site.
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG. During your stay, you'll be close to Richlands Town Hall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and an ATM
  • On-site recreation includes a gym
  • 5.5 miles (8.8 km) from Richlands Town Hall and 12.3 miles (19.8 km) from Historic Crab Orchard Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Pounding Mill hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 346 reviews
Rating 8 - Good. 82 out of 346 reviews
Rating 6 - Okay. 28 out of 346 reviews
Rating 4 - Poor. 11 out of 346 reviews
Rating 2 - Terrible. 7 out of 346 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Business traveller
Liked: Amenities
Nice place to stay. Clean, quite and several dining options nearby, even a small Walmart. Breakfast was great as well as the all day cookies, popcorn and juice.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Travelled with family
Liked: Amenities
There was no news channels on the tv in the room but they had weather channel on in the lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This motel is clean and centrally located. All the staff were great!
Parking lot from our room. Looks like it snowed white trucks, one being ours.
Stayed 2 nights in Jul 2025

2/10 Terrible

Logan

Stayed 1 night in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Claypool Hill

The staff is always friendly and helpful. The motel is clean. the toilet does continue to run slightly but I forgot to tell them.
Stayed 2 nights in Jun 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The pool and hot tub were closed. I was given conflicting stories why. Front desk said hot tub needed parts. Maintenance guy said cleaning. If cleaning why would you clean during open hours and not closed hours. There 2 days never got to get in and I picked this hotel for the pool and hot tub. Very annoyed at this.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a nice hotel, needs to be updated some
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel should be. Clean, comfortable, excellent service. Cookies and snacks in the evening. A great breakfast. No complaints.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 1 night in May 2025

6/10 Okay

Melonie

Travelled with family and small children
The pool area needs some repairs. Overall our stay was okay.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the pool and hot tub, and the free breakfast. All was fine, the breakfast was great. The door to our room wouldn't open normally, but the lady at the front desk knew right away what to do. It was pretty quiet. Kids loved swimming, and the beds were clean and comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, the hair dryer was missing from my room and they brought me a replacement in less than 5 minutes—awesome customer service! Clean, safe, quiet, comfortable hotel!
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The folks arr always very helpful and friendly. The hotel is always clean. Breakfast is good also. The lady that worked the breakfast on Saturday was very pleasant. She hustled are break so well. She never stopped except to ask each of us if everything was OK. I wish i had employees like her when I had my business. We have stayed there several times and the employees and amenities keep us coming back.
Stayed 3 nights in May 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have a room for me and I had to stay at a comfort inn in Bluefield with no TV, coffee, or toilet paper
Stayed 1 night in Apr 2025

2/10 Terrible

joel

Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Liked: Staff & service, property conditions & facilities
It was a very nice clean hotel and friendly staff. Thank you for a wonderful day.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights stay

Very comfortable and clean, reception was excellent
Stayed 1 night in Mar 2025

6/10 Okay

Kayla

Stayed 2 nights in Feb 2025