4/10 Huono
Kathy
Matkusti perheen kanssa
28.11.2025
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
While staff were very friendly the following made us cancel our 2026 xmas reservation at this same Hapton Inn.
1. The bed felt like we were sleeping on a cement brick. Mentioned it to staff Weds. am with no response to help issue. We woke all 3 mornings with pain in our backs and necks as even the pillows were useless without enough stuffing. We were lucky to get about 4 hours sleep a night.
2. Ran out of toilet paper in the middle of the night.
3. As my husband went out for a walk Tuesday pm he came back to see dog poo in the hallway heading to the elevator. YUCK. Also saw some the next day in a different area.
4. Breakfast has gone way done hill from previous visits to Hampton Inns. No fresh fruit bowl, limited toppings for waffles, black bananas etc. I must say I appreciated the kitchen worker on Weds. shifts who was very helpful in making a cheese omelet instead of the items that were offered that both had meat in them.
5. Friday morning while coming down hall for breakfast a different kitchen worker was petting a dog for a few minutes( with no plastic gloves on) only to go back in the serving area and w/o washing her hands or putting on gloves put bread, bagels etc. for customers to eat. Doesn't RI have health laws about sanitary practices when sering food? You do not pet an animal and then serve food etc. w/o sanitizing hands.
6. Not staffs fault but your rooms are too small for 2 to eat breakfast in room during flu season. At xmas we will be now staying at
Kathy
Yöpyi 3 yötä marraskuussa 2025