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Hotel Casa de la Audiencia

3.5 star property

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Photo gallery for Hotel Casa de la Audiencia

Interior detail
Premium bedding, down duvets, minibar, in-room safe
Property grounds
Junior Quadruple Room, Park View | Premium bedding, down duvets, minibar, in-room safe
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
morelos #7, Atlixco, PUE, 74200
  • Place, Atlixco Square
    ‪2 min walk‬
  • Place, Convento de San Francisco
    ‪3 min walk‬
  • Place, Lighted Village
    ‪5 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 3 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Multiple Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Exclusive Single Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Exclusive Room

  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa de la Audiencia

Hotel with free parking, in the vicinity of Great Pyramid of Cholula
This smoke-free hotel features a rooftop terrace, spa services and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Casa de la Audiencia offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature down duvets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials.
During your stay at Hotel Casa de la Audiencia, you're just a quick walk from Atlixco Square. Features include free WiFi in public areas and free self-parking, plus a rooftop terrace.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • 14.8 mi (23.9 km) from Great Pyramid of Cholula and 18 mi (28.9 km) from Angelopolis Commercial Center
As a guest of Hotel Casa de la Audiencia, you'll find a rooftop terrace, spa services, and tour/ticket assistance. WiFi is free in public spaces. Hotel Casa de la Audiencia also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3.5-star Atlixco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 302 metres
  • Free secured self parking on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • 2 floors
  • Built in 1580
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa de la Audiencia

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Audiencia
Hotel Hotel Casa de la Audiencia Atlixco
Atlixco Hotel Casa de la Audiencia Hotel
Hotel Hotel Casa de la Audiencia
Hotel Casa de la Audiencia Atlixco
Hotel Casa Audiencia Atlixco
Casa Audiencia
Casa Audiencia Atlixco
Mexico - Puebla
Hotel Casa de la Audiencia Hotel
Hotel Casa De La Audiencia Atlixco
Hotel Casa de la Audiencia Hotel Atlixco

Hotel Casa de la Audiencia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 146 reviews
Rating 8 - Good. 18 out of 146 reviews
Rating 6 - Okay. 5 out of 146 reviews
Rating 4 - Poor. 1 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Atlixco city is a place with excellent restaurants the
Stayed 1 night in Sep 2025

10/10 Excellent

Isaac

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tnuestra estancia en el hotel fue muy buena, superonuestras expectativas.
Stayed 1 night in Aug 2025

10/10 Excellent

Armando

Stayed 2 nights in Jun 2025

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience here was great! Would definitely recommend this stay inn. Air Conditioned and room was cleaned everyday of our stay! (1 week)
Stayed 10 nights in Feb 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. The room was beautiful, comfortable and clean. Right in the heart of the zocalo with places to eat and shop within walking distance. The coffee across the street at the Italian Coffee shop was delicious!!! The hotel is worth the price. I hope to return in the near future.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2024

10/10 Excellent

Alethea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atentos , los cuartos muy limpos
Stayed 6 nights in Dec 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Claudia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible service they make the guest wait until they check the room make sure everything is there. Then the lady at the front desk told me in front all the people in the lobby that the face towel was missing and maybe by accident I put it on my luggage!!!! I told her that I left it in the shower, she sent someone to check then she apologized to me.. that’s ridiculous and embarrassing!!!! Then I left a very light mark on d towel because I die my hair (3 weeks ago) she charged me $50 USD for the towel!!! 😡😡 ( and they keep d towel) So ladies bring ur own towel to this place !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
We will be back!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Loiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very clean, and in a beautiful area. 10/10.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very attractive staff.
Stayed 2 nights in Oct 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on the town square which is very quaint and pretty. Very walkable to restaurants. The hotel is extremely clean. Rooms are nicely decorated. There are no closets or drawers in the room for clothing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Atlixco.
Stayed 3 nights in Jul 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and clean. The staff was super nice and helpful. We would definitely come back and stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and convenient location right in the town main plaza.
Stayed 1 night in May 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación. Staff muy amable y los cuartos amplios y limpios.
Stayed 1 night in Apr 2024

8/10 Good

G

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Feb 2024

8/10 Good

Andres

Stayed 1 night in Feb 2024

10/10 Excellent

Apolinar

Stayed 1 night in Jan 2024

10/10 Excellent

Blanca

Stayed 2 nights in Dec 2023

6/10 Okay

Irina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Amazing location, not so great hospitality

It's a great hotel. Awesome shower( the shower head needs to be cleaned so it doesn't spray everywhere). Very comfy bed. King bed should have more than 3 pillows, come on! Some pillows are old. Towels worn-out. They left half of roll of toilet paper and box of paper napkins with 3 napkins left in it. Kind of gross. It's not a cheap hotel! But the most dissapointed part is when you come down to check out and front desk lady asks us if we use anything from the little bar fridge. We said - no, we didn't even open it. Then she said we have to wait untill they go and check to see if we lying and maybe we stole something... It's like all good we had at that hotel was just taken from us. Eww... figure it out! You could of make something up, or check it while you see us going down in the slowest elevator in the world.
Stayed 1 night in Nov 2023

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2023