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Gran Hotel Taoro

5.0 star property

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Photo gallery for Gran Hotel Taoro

Reception
Front of property
Reception
Restaurant
3 outdoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Taoro 2, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Place, Taoro Park
    ‪3 min walk‬
  • Place, Plaza del Charco
    ‪5 min walk‬
  • Place, Puerto de la Cruz Town Hall
    ‪7 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪62 min drive‬

Room options

View all photos for Deluxe Double Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Mountain View

55-inch LED TV with satellite channels

Deluxe Double Room, Mountain View

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Living area | 55-inch LED TV with satellite channels

Deluxe Double Room, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Panoramic View)

Deluxe Double Room (Panoramic View) | Living area | 55-inch LED TV with satellite channels

Deluxe Double Room (Panoramic View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Suite vista al océano,balcón

Minibar, in-room safe, desk, blackout curtains

Suite vista al océano,balcón

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Habitación familiar, balcón

Minibar, in-room safe, desk, blackout curtains

Habitación familiar, balcón

  • Garden view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Balcony, Mountain View

Minibar, in-room safe, desk, blackout curtains

Suite, Balcony, Mountain View

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Grand Suite, Ocean View

Minibar, in-room safe, desk, blackout curtains

Grand Suite, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, Balcony

Presidential Suite, Balcony | Living area | 55-inch LED TV with satellite channels

Presidential Suite, Balcony

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Large Single Bed

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About this property

Gran Hotel Taoro

3 restaurants, 3 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, a free beach shuttle and a free manager's reception are also provided. Additionally, 2 bars/lounges, a snack bar/deli and a coffee shop/cafe are on-site.
Gran Hotel Taoro offers 199 accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Gran Hotel Taoro, you're just a quick walk from Risco Belle Aquatic Gardens. Enjoy features like free WiFi in public areas, a free manager's reception and a free beach shuttle.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 3 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Risco Belle Aquatic Gardens and 11 minutes on foot from Plaza del Charco
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
Gran Hotel Taoro offers its guests 3 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury Gran Hotel Taoro. For a fee, parking is available.

This 5-star Puerto de la Cruz hotel is smoke free.

The hotel hosts a free manager's reception daily.
Gran Hotel Taoro has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per day)
  • Limited on-site valet parking
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 November to 31 January:
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Gran Hotel Taoro Hotel
Gran Hotel Taoro Puerto de la Cruz
Gran Hotel Taoro Hotel Puerto de la Cruz

Gran Hotel Taoro Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Naomi, Naperville

Liked: Cleanliness, amenities, property conditions & facilities
I’ve traveled extensively but this hotel was incredible! Immaculately clean, room was beautiful and very modern. Staff was friendly and very knowledgeable. Affordable but the food was amazing! The only thing I want to mention is the walk to the ocean. Although only 1/2 mile, you have to go down 246 steps and if you’ve got bad knees it could be challenging. A cab ride down is about 5 euro. Worth it!
Stayed 7 nights in Feb 2026

10/10 Excellent

Anat

Liked: Cleanliness, amenities, property conditions & facilities
Great location, new hotel, very clean
Stayed 4 nights in Feb 2026

6/10 Okay

Andrew

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
There was no cutlery or wine glasses or milk for the coffee or snacks or drinks or welcome fruit in our suite. You couldn't order food or find the menu from the QR code on the TV. For some reason you had to use another code on the key holder. When we tried to see the menu in the restaurant she said people were eating there so we couldn't see one. Weird. Rest of the staff were good and food was excellent, so pleased we perserved
Stayed 4 nights in Jan 2026

10/10 Excellent

Simon

Stayed 7 nights in Jan 2026

10/10 Excellent

Laurence, Bristol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with lovely staff who went out of their way to help. Nice walk into town although uphill on the way back , taxi only 4 euros anyway. Would definitely stay again . Breakfast was outstanding.
Stayed 7 nights in Dec 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day..
Stayed 1 night in Dec 2025

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war sehr freundlich
Stayed 1 night in Feb 2026

8/10 Good

Fritz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Die Pools sind sehr gut angeordnet und die Liegelandschaft perfekt. Schade das das SPA erst im März 26 öffnet.
Stayed 7 nights in Jan 2026

10/10 Excellent

Marcel

Stayed 2 nights in Jan 2026

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotellet har efter nyrenovering bara haft öppet några månader. Rum med utsikt över havet med alla bekvämligheter. Rent och snyggt inrett. Personalen helt fantastiska, har nog aldrig upplevt något liknande.
Vy från terrassen ut mot entrén.
Pooler uppvärmda till 27 grader i december.
Restaurang Amalur och Lava utsökt mat. Även den japanska restaurangen Oka fantastisk.
Stayed 5 nights in Dec 2025

10/10 Excellent

Torsten

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist noch im Softopening, hatte daher nur wenige Gäste. Alles, was da war, war hervorragend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gunn-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025