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Hotel Don Candido

1.0 star property

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Photo gallery for Hotel Don Candido

Outdoor pool
Front of property
Reception
Memory-foam beds, desk, laptop workspace, blackout curtains
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Free WiFi
  • Business services

Explore the area

Map
C. de Portugal 10, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Taoro Park
    ‪12 min walk‬
  • Lago Martianez Swimming Pools
    ‪16 min walk‬
  • Loro Park
    ‪5 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪79 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Memory-foam beds, desk, laptop workspace, blackout curtains

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Studio Suite

Superior Studio Suite | Memory-foam beds, desk, laptop workspace, blackout curtains

Superior Studio Suite

  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Economy Double Room

Economy Double Room | Memory-foam beds, desk, laptop workspace, blackout curtains

Economy Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Standard Studio

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Studio

  • Hill view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | Memory-foam beds, desk, laptop workspace, blackout curtains

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Memory-foam beds, desk, laptop workspace, blackout curtains

Studio

  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Memory-foam beds, desk, laptop workspace, blackout curtains

Superior Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | Memory-foam beds, desk, laptop workspace, blackout curtains

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

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About this property

Hotel Don Candido

Hotel with a rooftop terrace, near La Paz Lookout
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a children's pool and a library. Weekly housekeeping is available.
Hotel Don Candido offers 23 accommodations with a ceiling fan and blackout curtains. Beds feature memory foam mattresses. 32-inch Smart televisions come with satellite channels.

Bathrooms include a bath. This Puerto de la Cruz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Don Candido. During your stay, you're just a quick walk from Sitio Litre Garden. Free WiFi in public areas, an outdoor pool and a coffee shop/cafe are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Within a 15-minute walk of La Paz Lookout and Taoro Park
Hotel Don Candido offers its guests an outdoor pool and a children's pool. There's a coffee shop/cafe on site. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A rooftop terrace, a library, and a vending machine are also featured at Hotel Don Candido.

This Puerto de la Cruz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 4 for children
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 4 for children
  • In-room safe fee: EUR 2 per day
  • Crib (infant bed) fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Don Candido Hotel
Hotel Don Candido Puerto de la Cruz
Hotel Don Candido Hotel Puerto de la Cruz

Hotel Don Candido Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities

Great for the price… I’d go again!

Great place just a couple of issues but would stay there again 100%. Nobody to greet us on arrival but got key once contact made via phone (after finding number). Wrong room given (double instead of twin). Rectified and had a great stay. Great location - short enjoyable walk from beachfront. Shower temp seemed to be switch either on or off - if you care about that. Helpful staff and trustworthy owner.
Stayed 3 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice area off main drag
Stayed 5 nights in Jan 2025

6/10 Okay

Maria L

Liked: Cleanliness

Not good choice or got the worst doble they had

The double room was tiny...the bathroom just a box. Quite a change from the studio which was roomy by comparison. Had to book extra night so thought in staying in the same hotel.
Stayed 1 night in Dec 2024

8/10 Good

Maria L

Liked: Staff & service

Good for winter and short stays

The good ratings are just related to Delia, the most attentive (and competent) receptionist I have ever encountered in my trips. The hotel is basic and dated, no air con so not good for summer. Breakfast is average and the walls are paper thin. Also, the lack of private parking adds stress as you never know where you will find space. The studio was conformable and well equipped. Recommended if you plan just to sleep there as well placed for a quiet night.
Stayed 7 nights in Dec 2024

6/10 Okay

Miroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel & service, but privacy felt invaded.

Hotel itself was great, easy check in, kind staff. Room was a queen-sized room with private bathroom, very clean & spacious. Breakfast was tasty with musli, toast, kakes, fruit in syrup, cereals, continental meats, eggs and a juice & coffee machine, but if you unfortunately have dietary restrictions it is a little steep at €7.50. (This isn't a critisism, I just ran the risk :) ) as there was My problem in the layout was that it was ground floor, 2nd in from reception, with it's outside terrace & door opening onto a patio people could walk past & staris leading to other apartments infront leaving no privacy in the room with the curtains open. The bathroom also had no vent, but holes to the neighbours terrace, meaning every whisper of theirs & indeed every noise inside could be heard. This was a little uncomfortable having expected a private bathroom. The noise from those checking out at the front desk leaves you unable to lie in past 8am which is a shame. I would stay here again, but not in the same room, perhaps one higher up.
Stayed 2 nights in Nov 2024

8/10 Good

Ra

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value - very clean, comfortable and friendly, with all facilities you could need. It is a walk from the main town centre, and the hill is steep, so need to be mobile, or happy to use taxis. But the walk is worth it as the location is peaceful. Reception area and stairs are all stone/marble so noise does travel - especially to ground floor rooms. And walls are thin too, so occasional interrupted sleep. Nothing too dramatic though. But with good facilities, clean rooms, attentive staff, lovely roof sun terrace and a pool the Don Candido is excellent value for money and would definitely choose again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a residential area so it is quiet & safe. Bus transport to all areas of island is located at nearby main road. Walking distance to town centre. If you don't want to walk back up hill to the hotel, take the frequent buses. Plenty of inexpensive cafes/restaurants near hotel. Highly recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Samzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple comfortable unpretentious room

We had a superior room with a balcony overlooking the pool . I loved the room it was simple but had everything you could need . A coffee machine , fluffy towels , fridge & even a small microwave. It was great value , I would definitely stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

Karlis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little quiet place with it's own little pool in the shade. Close to car rental and walking distance to the beach and busy areas. Staff very easy going and welcoming. Feels very private. Walls are not very thick - you can hear neighbours, but that's about it. Thanks
Stayed 7 nights in Dec 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little place. It's a small, quiet hotel. Our room had a queen bed and bunkbeds, large bedroom and a balcony with tables, chairs and a clothes airer. We stayed over Christmas so the room wasn't cleaned as often as usual but it didn't matter. There was an abundance of towels and a fridge which was really handy for drinks. Found it odd there was no soap so we bought some. There is a small swimming pool (cold water) and an area with chairs/tables/loungers but the sun never reaches the pool area. The seating area around the front does get the sun. You can order breakfast the night before for 7euros but we didn't do this so can't comment on that. It's up a very steep hill, we walked it a couple of times but it was only 4euros for a taxi from the centre so we did that mostly when returning at night. Walking down into town took just over 10 minutes and from there you can wander to the port/old town, beaches, bars/restaurants, Loro Park (well worth a visit!) etc. We had a hire car (which we didn't really need) and it could be tricky finding a parking space sometimes. Only real criticism was the showerhead needs fixing but we managed (and should have told them but never got round to it). Overall, we can't fault the place, it was fantastic value for money when compared to other hotels and we would stay there again. If you're looking for safe, basic and clean as a base, rather than fancy hotel you'd stop at all day, this is the place for you.
Stayed 7 nights in Dec 2023

8/10 Good

Brunella

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Most confortable madrass ever, and large bed. Clean hotel, nice room, and very friendly and helpful staff. The area where the hotel is located is safe and calm - parking on the streets around the hotel Is free, as the hotel advertises, but is very difficult at all times. The breakfast is a little basic- it would improve exponentially with a few fresh options (ex bread / fruit).
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

The staff was very friendly and helpful!
Stayed 1 night in Oct 2023

8/10 Good

Fleurette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Nice hotel in a quiet cul-de-sac. Really friendly staff. No AC in the rooms just a ceiling fan, which wasn’t good enough tbh. Needs a little updating however you get what you pay for.
Stayed 4 nights in Sep 2023

6/10 Okay

andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a bad hotel to stay if I’m honest, I was shown a balcony on my booking when I booked a room but turned out I was put down stairs which was annoying, the pool was full of dead insects and leaves and other bits which put me off going into to it so I decided to go elsewere or even go swimmming in the sea. The area the hotel is in seems abit rough buildings look like there falling apart, swings missing off the park. The staff was friendly especially a young lad that worked there. He always asked if I needed anything but the other staff kept talking to me in Spanish when I told them a few times I don’t speak Spanish. My room was cleaned everyday apart from the weekend and the pool was closed on Sunday after it had been cleaned so again I had to go out of my area to sit by a pool which was annoying. Breakfast was great I won’t lie! Good coffee machine and juice machine, the food was always fresh, always had different food each day and a lot of choice.
Stayed 7 nights in Sep 2023

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich und zuvorkommendes Personal. Die Arbeit macht allen Spass, das spürt man. Ich habe mich sehr wohl gefühlt. Frühstück auch super! Zimmer gemütlich und alles sauber. Ich komme wieder und empfehle die Unterkunft 100 pro.
Stayed 2 nights in Feb 2025

8/10 Good

Ann-Kathrin

Liked: Cleanliness
Stayed 5 nights in Feb 2025

8/10 Good

Divya Prakash

Stayed 1 night in Feb 2025

6/10 Okay

ALEXIS JAVIER

Todo correcto y buen entendimiento.
Stayed 1 night in Jan 2025

6/10 Okay

Angel

Travelled with partner
Calidad precio correcto
Stayed 4 nights in Jan 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Siempre me facilitan el checking las dos veces que he ido tarde. Muy atentos
Stayed 1 night in Jan 2025

4/10 Poor

Lilian

Disliked: Staff & service, room comfort

Find et andet hotel.

Vi ankom kl. 9.00 om morgenen og havde ikke sovet hele natten, der var ingen mulighed for at få værelset før kl. 15.00, der var ingen elastik, om natten havde vi oversvømmelse på værelset fra toilettet, ingen mulighed for et andet værelset, vandet blev stoppet men vi kunne ikke bruge toilettet, en af dagene havde de glemt at lægge håndklæder ind, så vi måtte tørre os i bademåtten. Vi har fået en gang morgenmad som kompensation. Hotellet ligger oppe ad en stejl, stejl ond bakke, så det er svært at komme gående dertil.
Stayed 7 nights in Jan 2025

10/10 Excellent

dominique

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo estava bom, somente o Wi-Fi que no quarto era fraco!!!
Stayed 9 nights in Dec 2024