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Hotel Puerto Azul

2.0 star property

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Photo gallery for Hotel Puerto Azul

Hot tub
Property video
Standard Double Room | Down duvets, minibar, in-room safe, desk
Coffee service
Deluxe Double Room, Mountain View | Dining room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Housekeeping

Explore the area

View in a map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Place, Plaza del Charco
    ‪3 min walk‬
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, Loro Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪76 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down duvets, minibar, in-room safe, desk

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Down duvets, minibar, in-room safe, desk

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Club Double Room

Down duvets, minibar, in-room safe, desk

Club Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City Double Room

City Double Room | Down duvets, minibar, in-room safe, desk

City Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Elite Double Room

Elite Double Room | Down duvets, minibar, in-room safe, desk

Elite Double Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | Down duvets, minibar, in-room safe, desk

Deluxe Double Room, Mountain View

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Puerto Azul

This smoke-free hotel features a full-service spa, a fitness centre and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, spa services and a microwave in a common area are on-site.
Hotel Puerto Azul offers 29 accommodations with tablet computers and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets. 37-inch flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Puerto de la Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
During your stay at Hotel Puerto Azul, you're just a quick walk from Tenerife Beaches. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym
  • Steps from Puerto de la Cruz Archaeological Museum and 6 minutes on foot from Tenerife Beaches
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Hotel Puerto Azul offers its guests a full-service spa and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Hotel Puerto Azul.

This Puerto de la Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 9:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:30 AM - midnight.
This property doesn't offer after-hours check-in. Guests will receive smart lock details. Guests are required to download the property's TTLOCK mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Hotel Puerto Azul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities
Good location and friendly Staff but the rooms are just to small for a longer period of stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second of my stay there
Stayed 4 nights in May 2025
Verified

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, amenities
Conveniently placed, walking distance bus station, beach and «city center». That is about it.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

John Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with helpful staff
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff! I accidentally booked one night too few and didn't realize the mistake until the last day when they called and asked if we had checked out. Desk + housekeeping went above & beyond to find another room for the extra day and move is there as when the error was pointed out to us we were several hours away from the hotel. Free coffee + tea downstairs at all hours, plus the neighborhood was cute and quiet. Easy to get a good night's sleep.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Excellent stay all round
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Thoroughly enjoyed my stay here. Hotel rooms were very clean modern and in general soundproof. Staff were incredibly welcoming, friendly and personable. Thoroughly recommend.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. The room was equipped with a hairdryer and a TV, and there was no need to use a key to get into the room, which was very convenient. The internet was available, and the most important staff member was well-informed about the town and offered helpful recommendations for attractions.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location in the old town. Also there ist a huge parking lot only a few meters away. The bed was very good, the shower also. A wardrope would be nice, the jacuzzi in the rooftop with that amazing view ist Superb. But the best is the great staff.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 2 star hotel in the old town. Comfortable bed, great shower and breakfast is good if you take it. Only grip was lack of storage …a few more hooks and maybe shkef would help
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique style hotel

Amazing from being to end Fernando the owner is there daily Staff couldnt do enough for you ...i have to mention Alexandro and Irene who helped me all the time ...and also helped book my next visit in May ...i was allowed to upgrade my room with costs of course The rooms very very modern and clean with everything you would expect Fitness and jacuzzi on the roof terrace ...views very good ...pool towels provided in your room Recetion small but has everything you need ...drinks ...tea etc plus vending machines and the much needed umbrellas ..as it rained a few days ... Good location ...plenty of restaurants and bars ...plus the square a few hundred metres away Not very far to lido if you want a big pool for a few euros A shopping mal about 15 mins walk Bus station 10 min walk ...here you can travel all over the island ...remember to purchase a bono card to cut the price of your journey This hotel is a little gem ...and i dont want to tell everyone incase its fully booked when i want to go xx Thankyou Fernando and staff
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities
Bra beliggenhet i rolige omgivelser. Jacuzzien virket og holdt en god temperatur. Frokosten enkel, men god. Rommet var litt lite, men fungerte bra for et par overnattinger. Kommer gjerne tilbake.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Malahat

Liked: Cleanliness, staff & service, amenities
Rent rum/badrum med alla faciliteter!!! Reception erbjuder vatten kaffe !!! Ligger på väldigt llugn gata med närhet (på gångavstånd ?till allt Rekommenderas !
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
Hatten ein DZ mit Balkon, ruhig. Fantastische Lage in der Altstadt.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire au top
Stayed 3 nights in Mar 2025
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy buen hotel situado en el casco antiguo.muy cercq de restaurantes y parkings publicos. Equipo muy agradable y profesional
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in der Innenstadt in der Fußgänger Zone und es war ruhig ,sauber angenehm Der Aufenthalt in diesem Hotel kann ich nur empfehlen
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Ambre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Excellent séjour dans cet hôtel à taille humaine : -emplacement idéal dans le centre, dans une rue calme -Balcon et Spa très agréables -Petit déjeuner : correct mais pourrait être amélioré —> Pas très varié, manque de la pâte à tartiner, les jus de fruits de la machine ont le goût de médicament -Petit bémol pour les oreillers très durs -Le personnel et les femmes de ménage sont très sympas, souriants et au petit soin Je recommande et reviendrai les yeux fermés
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

ilirida

Liked: Cleanliness, amenities
Alessandro war der einzige denn ich positiv empfand! Von allen 3
Stayed 14 nights in Dec 2024
Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable en una calle preciosa de Puerto de la Cruz. No he desayunado ningún día pq me parecía demasiado caro teniendo en cuenta las opciones que ofrecían los locales de alrededor. Lo único que no me ha gustado es que la habitación individual no tenía puerta en el baño y a pesar de estar muy limpio, el olor de toda la habitación no era totalmente agradable.
Stayed 2 nights in Dec 2024