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Tropical Casa Laguna

3.0 star property

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Photo gallery for Tropical Casa Laguna

Poolside bar
Exterior
Garden
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Principal, Cabarete, Puerto Plata, 57000
  • Place, Cabarete Beach
    ‪3 min walk‬
  • Place, Kite Beach
    ‪7 min drive‬
  • Place, Encuentro Beach
    ‪16 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Pool View

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Pool View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Pool View

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Mountain View

Standard Double Room, 1 King Bed, Mountain View | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Queen Beds, Lagoon View

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Twin Room, 2 Queen Beds, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, Garden View

Standard Double Room, 1 King Bed, Garden View | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, Kitchen, Pool View

Superior Studio, Kitchen, Pool View | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Studio, Kitchen, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio, Kitchen

Superior Studio, Kitchen | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Studio, Kitchen

  • Partial lake view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Tropical Casa Laguna

This smoke-free hotel features 2 outdoor pools, a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, spa services and a children's pool. Housekeeping is available once per stay.
Tropical Casa Laguna offers 51 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. 34-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Tropical Casa Laguna. During your stay, you're just a quick walk from Cabarete Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking options include a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Amenities include locker space, laundry facilities and multilingual staff
  • Steps from Cabarete Beach and a 3-minute drive from Kite Beach
  • Airport shuttle service available for a fee
As a guest of Tropical Casa Laguna, you'll find 2 outdoor swimming pools, a hot tub, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and multilingual staff are also featured at Tropical Casa Laguna. Self parking is free.

This 3-star Sosúa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Children's pool
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (from 2 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Tropical Casa Laguna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tropical Casa Laguna Hotel
Tropical Casa Laguna Cabarete
Tropical Casa Laguna Hotel Cabarete

Tropical Casa Laguna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 124 reviews
Rating 8 - Good. 31 out of 124 reviews
Rating 6 - Okay. 14 out of 124 reviews
Rating 4 - Poor. 13 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
The location was fantastic. The complex has everything you need, pool is well maintained.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service
The room was clean and tidy. The receptionist was very friendly and helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

spiros

Liked: Cleanliness, staff & service, property conditions & facilities
If there was hot water for showers this property would earn another star.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Henry

All good people all ok 👍 But no hot water! Just cold ?😞
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

David

Disliked: Property conditions & facilities
Room is a bid tired. Property overall is very nice, 2 pools, centrally located although not on the beach. Had 1 hot shower in 3 weeks there as solar hw is not up to the task. Need to remind staff to replace the towels they took for laundering. Staff is very cheerful and helpful.
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities
We stayed for its central location. We were blessed by the staff. They were so very kind and helpful. Jose, the bartender, is now a dear friend. We visited for the culture and community…they delivered.
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Pat

No hot water
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

duane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and willing to help. Currently under upgrade to add condos. This place has so much potential.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time at this establishment. I have no complaints at all. I plan on vacationing again soon and this will be my first choice.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

KAREN

Disliked: Amenities
Horrible beds; rock hard. No hot water. System runs on solar power, no sun= no hot water. Several Long term travellers reported no hot water in weeks! Room full of mosquitoes upon check in. Asked for a different studio/kitchen room, lied about availability and offered a lower valued room instead for same higher price. Saw on internet studio/kitchen rooms were available. Decided to check out early, no refund of course, as the beds were so bad I suffered with very sore back. The only plus is the location to beach and restaurants.
“Mountain view” and river. Would explain the mosquitoes
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, morning coffees at the bar with my favorite people was the highlight of my stay.
Stayed 11 nights in Mar 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was average and had the balcony door handle broken so I could not lock it. The electric plug beside the bed was out of the wall. Both things I told the guy at the reception. The men at the pool bar was great and helpful because of the rain. The walkways are not great illuminated at night and can be very dangerous especially in the rain because you can't see the lower spots. Checking in was long because of only 1 women at the counter. The price is a little high overall. However the location is great.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water at all
Stayed 11 nights in Jan 2026
Verified

8/10 Good

jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to everything. The staff is very friendly and helpful.The pools provide a great place to relax and enjoy the tranquility.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water, tv not working, very warm , toilet noisy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Excellent pool. Close to everything.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Samuel T.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location .Near all of the shops and cafes
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Daliza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is very outdated and dirty. This Property feels very unsafe compared to other hotels. Just go to lifestyle hotel which is nearby.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

AYM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
The bartender jose was the best part of our stay he made us feel at home while haveing drinks at the pool
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spectacular prperty. Great, helpful staff, and super clean. Two huge pools the size of football fields with a nice bar in the middle. I would definitely stay here again.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel choice. The pool and the pool bar was a huge bonus. The staff is very friendly and the hotel is located in a great and convenient location. The beach is across the street with many dining options on the beach.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Joseph

Good value for the money. Nothing fancy but in a very good location and rooms are clean with friendly staff.
Stayed 7 nights in Jan 2024