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Tropical Casa Laguna

3.0 star property

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Photo gallery for Tropical Casa Laguna

Poolside bar
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Reception
Property grounds
Superior Twin Room, 2 Queen Beds, Pool View | Garden view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Principal, Cabarete, Puerto Plata, 57000
  • Place, Cabarete Beach
    ‪3 min walk‬
  • Place, El Choco National Park
    ‪3 min drive‬
  • Place, Encuentro Beach
    ‪10 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪79 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Pool View

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Mountain View

Standard Double Room, 1 King Bed, Mountain View | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Twin Room, 2 Queen Beds, Pool View

  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 King Bed, Garden View

Standard Double Room, 1 King Bed, Garden View | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed, Garden View

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, Kitchen, Pool View

Superior Studio, Kitchen, Pool View | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Studio, Kitchen, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, Kitchen

Superior Studio, Kitchen | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Studio, Kitchen

  • 36 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tropical Casa Laguna

Hotel with 2 outdoor swimming pools, steps from Cabarete Beach
This smoke-free hotel features 2 outdoor pools, a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, spa services and a children's pool. Housekeeping is available once per stay.
Tropical Casa Laguna offers 51 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. 34-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Tropical Casa Laguna. During your stay, you're just a quick walk from Cabarete Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking options include a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Amenities include locker space, laundry facilities and multilingual staff
  • Steps from Cabarete Beach and a 3-minute drive from Kite Beach
  • Airport shuttle service available for a fee
As a guest of Tropical Casa Laguna, you'll find 2 outdoor swimming pools, Access to hot tub, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and multilingual staff are also featured at Tropical Casa Laguna. Self parking is free.

This 3-star Sosúa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Children's pool
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (from 2 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Tropical Casa Laguna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tropical Casa Laguna Hotel
Tropical Casa Laguna Cabarete
Tropical Casa Laguna Hotel Cabarete

Tropical Casa Laguna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 96 reviews
Rating 8 - Good. 27 out of 96 reviews
Rating 6 - Okay. 8 out of 96 reviews
Rating 4 - Poor. 9 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

John Joseph

Liked: Cleanliness
Disliked: Staff & service
I was without television for the length of my stay. They told me that it was the provider that had the problem. However, there were other units that had service. I don’t believe I was given accurate information.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time at this establishment. I have no complaints at all. I plan on vacationing again soon and this will be my first choice.
Stayed 4 nights in Sep 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Daliza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is very outdated and dirty. This Property feels very unsafe compared to other hotels. Just go to lifestyle hotel which is nearby.
Stayed 6 nights in Aug 2025

10/10 Excellent

josh

Stayed 1 night in Jul 2025

8/10 Good

Fanco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kristin

No shampoo or anything other than a soap and towels. Whole place is pretty but feels run down and door handle is wonky to room. Needs an upgrade. But great location and AC works so that's good!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathryn

Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Excellent pool. Close to everything.
Stayed 1 night in Jun 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was hardly anyone there, so I have to say it was a pretty quiet two days.👍😎
Stayed 2 nights in Apr 2025

6/10 Okay

Walter

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kathy, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, morning coffees at the bar with my favorite people was the highlight of my stay.
Stayed 11 nights in Mar 2025

8/10 Good

Michelle Delores, Lindsay

A coffee maker and microwave in the room would have been perfect
Stayed 7 nights in Mar 2025

8/10 Good

jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to everything. The staff is very friendly and helpful.The pools provide a great place to relax and enjoy the tranquility.
Stayed 3 nights in Mar 2025

8/10 Good

kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is close to everything in cabarete. The beach is across the street, making it extra convenient. This is my 2nd time staying at this property, and the staff remembered us from our previous stay during the same time last year. The bartender, Josè is an excellent bartender and always made his rounds, asking us if we wanted more drinks. He was the highlight of our trip. He displayed superb customer service. The front desk agent, D is extremely cool and friendly. Housekeeping was very friendly and tentative as well. I loved my room, which was the Mountain View room. (Best room in the house, my opinion)
Stayed 4 nights in Feb 2025

6/10 Okay

MARCO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bartender jose was the best part of our stay he made us feel at home while haveing drinks at the pool
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in building 6 and really liked the quiet Pools were nice WIFI in the room was not good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spectacular prperty. Great, helpful staff, and super clean. Two huge pools the size of football fields with a nice bar in the middle. I would definitely stay here again.
Stayed 4 nights in Jan 2025

6/10 Okay

chris

Liked: Cleanliness, staff & service, amenities
Noise in the middle of the night was crazy small tv was crazy blurry and wifi was horrible had to stand close to the window for it to work as far as everything else it was good
Stayed 2 nights in Jan 2025

4/10 Poor

Jose

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They say they have a hot tub and that’s not true. The pools are not very clean. Room service is deficient.
Stayed 7 nights in Jan 2025

10/10 Excellent

duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essy acess to EVERYTHING!
Stayed 7 nights in Nov 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

6/10 Okay

Mercedes

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
They need to change the Price
Stayed 5 nights in Sep 2024