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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sun deck
3 restaurants, breakfast, lunch, dinner served; international cuisine
Snack bar
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Teatro Vallarta
    ‪3 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

7.8 out of 10
Good
(28 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(47 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

1 bedroom, down duvets, minibar, in-room safe

Deluxe Two Double Beds

8.0 out of 10
Very good
(54 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed | 1 bedroom, down duvets, minibar, in-room safe

Deluxe King Bed

8.2 out of 10
Very good
(65 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, down duvets, minibar, in-room safe

Room Deluxe with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Luxury

1 bedroom, down duvets, minibar, in-room safe

Room Luxury

  • 35 sq m
  • Sleeps 2

Room Deluxe With Side Sea View

  • 36 sq m
  • Sea view
  • Sleeps 2

View all photos for Room Deluxe

1 bedroom, down duvets, minibar, in-room safe

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, down duvets, minibar, in-room safe

Room Standard

  • 36 sq m
  • Sleeps 2

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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you're just a quick walk from Camarones Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body treatments, reflexology or aromatherapy at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Camarones Beach and 5 minutes on foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Buenaventura Grand Hotel & Great Moments - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and a fitness centre. Free self parking is available.

This 5-star Puerto Vallarta property is smoke free.

Frutas y Flores – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Restaurante Sunset – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Lobby Bar – On-site bar. Open daily.
Corazón Contento – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Palimita Snack Bar – This bar is located by the pool. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: MXN 30000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 579 out of 1217 reviews
Rating 8 - Good. 324 out of 1217 reviews
Rating 6 - Okay. 186 out of 1217 reviews
Rating 4 - Poor. 74 out of 1217 reviews
Rating 2 - Terrible. 54 out of 1217 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Izack

Stayed 5 nights in Jun 2025

4/10 Poor

Joyce

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing. This isn’t for a relaxing adult vacation. The pool area was jammed packed and you were lucky to find a lounge chair. Weird system to trade a card for a towel and at times you had to wait for a clean towel. The only two restaurants require reservations yet the restaurants are only half full. This was every night. The food at the Mexican restaurant was tasteless and I did not return after the only night I visited there. The seafood restaurant was better but you had to make your reservation early in the morning. There were only a few items at the buffet that were edible. The AC in the room did not cool the room enough so I was happy that I packed my little portable fan. Staff at the front desk, customer service and concierge were rude and unhelpful.
Stayed 5 nights in Jun 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it over all however I do wish they had more entertainment. Pool areas seemed a bit boring at times with music so low or at times no music. Also same type of music all time, wish more Mexican music was played. Room was nice in size and clean but bed and pillows were so hard and stiff and gave me back pain. When I got there I didn’t really get any welcome from anyone. So I was a bit lost on what to do as far as checking in. I wish they can check in earlier than 3pm. I had to wait 2hr 30 in order to get my room. One night it was all Asian food and I do not eat that type of food so I got stuck with a few pieces of pizza and bit of salad. They should consider not all people eat that. Place is kept clean and overall good place to go with family. I would stay there again but please more music, activities better food options
Stayed 4 nights in Jun 2025

10/10 Excellent

Adilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for vacation
Stayed 4 nights in Jun 2025

2/10 Terrible

Saul Ernesto

Stayed 5 nights in Jun 2025

6/10 Okay

Lisa Kristine

Travelled with family
Liked: Cleanliness
I liked that the hotel is on the smaller side and the service was really good. I did not think that the food was good at all of the restaurants. They were more than happy to bring you something different.
Stayed 9 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

8/10 Good

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Jemima

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel & staff. Very convenient to walk around, nice little shops nearby great choices at the restaurant. Been coming here for 25 years, stayed at a few different hotels and this one is the top of our list.
Stayed 7 nights in Jun 2025

4/10 Poor

Laura Cristina

Liked: Cleanliness
Disliked: Staff & service
Staff was not very friendly or helpful. Preference is given to premier club
Stayed 6 nights in Jun 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved that the property was close to shops and restaurants, it was very easy to leave the resort and explore the city
Stayed 5 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities
Stayed 5 nights in May 2025

10/10 Excellent

Christine, Arvada

Travelled with group
Liked: Cleanliness, property conditions & facilities
This is a cozy property with beautiful views and vibes. The people (especially Gustavo and Nolberto) are the reason for the five stars. The room and all areas are super clean and the landscaping well-maintained. The food was yummy! The only cons are the beach (horrible) and the music at the pool (soft, lounge “covers” of American Pop). If you want to chill by the pool and relax, this place is for you!!
Stayed 4 nights in Jun 2025

8/10 Good

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mediterranean restaurant was good. We did mot try the Mexican restaurant because it had little options for meals. The pool staff was very accommodating, and fun and pleasant. The Activities staff was not real engaging and when trying to play beach volleyball, they were no help! Overall vibe is chill and relaxing. Always able to find beach chairs, though security is right on it if you leave your chair/belonging for more than 15 mins! Yes...15 mins! Enjoyed our stay but would not return...sad sad rocky beach!
Stayed 8 nights in May 2025

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Staff was really friendly. We really didn’t get to eat at any of the restaurants inside the hotel because of it being booked in advance. But other than that very awesome stay thank you.
Stayed 6 nights in May 2025

8/10 Good

Alexis

Stayed 10 nights in May 2025

6/10 Okay

Derek

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Been almost 20 years since we’d been to Mexico. First time in an all inclusive. Property was nice. Pool was very crowded each day. Food was ok. Service was weak. Probably because we passed on the upsells. We forgot how pushy street vendors were as well. Likely will not be back.
Stayed 5 nights in Jun 2025

6/10 Okay

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The overall property was nice and comfortable. The front desk staff were not very friendly. I made an error with my booking and the explanation of the adjust the funds wasn't clearly communicated. They also ran out of water bottles and when we asked for more in our room they told us they only provide water once (3 somewhat bottles) one for each of us. The Caribbean night was fun and the food was pretty good.
Stayed 2 nights in Jun 2025

6/10 Okay

Verónica

Travelled with family
Very walkable to local restaurants and tourist destinations.
Stayed 4 nights in May 2025

2/10 Terrible

Saeed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfriendly staff, terrible food and the all inclusive is not a true all inclusive, they make you to pay for your dinners.
Stayed 4 nights in May 2025

8/10 Good

shaneen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to malecon and the romantic zone.
Stayed 11 nights in May 2025

4/10 Poor

JESSICA

Disliked: Amenities
Stayed 7 nights in May 2025

10/10 Excellent

joanne, Millbury

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025