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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Couples treatment room(s), hot tub, body treatments, hydrotherapy
3 bars/lounges, 2 poolside bars
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Teatro Vallarta
    ‪3 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪8 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(29 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(54 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Ocean View Two Double Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed | Down duvets, minibar, in-room safe, blackout curtains

Deluxe King Bed

8.2 out of 10
Very good
(71 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

8.0 out of 10
Very good
(63 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe With Side Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Side Sea View

  • 36 sq m
  • Sleeps 3

View all photos for Room Standard

Down duvets, minibar, in-room safe, blackout curtains

Room Standard

  • 36 sq m
  • Sleeps 3

View all photos for Room Luxury

Down duvets, minibar, in-room safe, blackout curtains

Room Luxury

  • 35 sq m
  • Sleeps 2

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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Buenaventura Grand Hotel & Great Moments - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Frutas y Flores, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, aromatherapy or hydrotherapy at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Camarones Beach and 6 minutes on foot from Teatro Vallarta
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Buenaventura Grand Hotel & Great Moments - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and a fitness centre. Free self parking is available.

This 5-star Puerto Vallarta property is smoke free.

Frutas y Flores – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Restaurante Sunset – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Lobby Bar – On-site bar. Open daily.
Corazón Contento – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Palimita Snack Bar – This bar is located by the pool. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: MXN 30000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 650 out of 1340 reviews
Rating 8 - Good. 358 out of 1340 reviews
Rating 6 - Okay. 198 out of 1340 reviews
Rating 4 - Poor. 79 out of 1340 reviews
Rating 2 - Terrible. 55 out of 1340 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
This Hotel was spotless. Staff was friendly and very attentive. They welcomed us at the lobby with lemonade as we were checking in. The food was delicious the drinks were great. I loved everything about this Hotel this is the 1st time I give an excellent review to a Hotel. The malecon is nearby walking distance we walked there every night it was so lovely. I highly recommend it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and clean, no issues with plumbing for once. Staff was all very courteous and the food was good also. Buffet wasn't amazing but it was edible, the beach restaurant was great so mostly ate there. Location was great also - easy access to other bars and restaurants. The pool is not huge but it was never overly busy and there was always room on the beach with chairs available.
Stayed 7 nights in Nov 2025

8/10 Good

Michelle Christine

Liked: Cleanliness, amenities, property conditions & facilities
Buena Ventura Grand is a beautiful and fun resort — the grounds are gorgeous, the staff is friendly, and overall we really enjoyed our stay. However, the one downside was the membership presentation they convinced us to attend in order to receive discounted spa services. We were told it would be a quick 90-minute meeting, but it ended up taking over 3 hours, and the sales team was pushy. They didn’t take our first few “no’s” for an answer and kept trying to convince us to sign up and spend a lot of money. It definitely took away from the relaxing experience we were hoping for. If you stay here, the resort itself is great — just be cautious about agreeing to the presentation.
Stayed 3 nights in Nov 2025

6/10 Okay

Angelica

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sheets were a bit rough, not enough pillows, not enough food variety
Stayed 3 nights in Nov 2025

10/10 Excellent

Courtney

Stayed 3 nights in Nov 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was awesome, very friendly and helpful. It's an all-inclusive hotel so meals and some drinks included. Didn't really enjoy the hotel food, so we often grabbed meals outside of the hotel. We had a power outage during our stay and the hot water was intermittent, literally completely stopping then starting up again. Other than that, the stay was great.
Honeymoon suite hot tub view.
Stayed 5 nights in Nov 2025

8/10 Good

Brittany

Stayed 7 nights in Nov 2025

10/10 Excellent

MIRTA

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was great with an exception that we make a reservation at sunset restaurant, we all order steak and it was nasty over a pound of pure fat. I paid for our dinner and of course i brought it up to the manager's attention. Hopefully they'll do something about it.
Stayed 2 nights in Nov 2025

6/10 Okay

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine; I would be wary of the timeshare spiel upon arrival on the property, as the staff is extremely intense about it.
Stayed 4 nights in Nov 2025

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness
Food options seem to more of a rinse and repeat everyday. Inconsistent staff at table when dining in the restaurant, order something from one person, and then another comes asking the same thing and don't check in regularly to see if there is anything else you need. People with upgraded packages receive preferential service in the same areas as the rest of the people. Recommend having separate areas for upgrades if you don't receive the same level of service. The resort is on the smaller side, so can get busy and noisy in the pool with no other place to go. The adult pool is not supervised enough and fills with kids which is not ideal for those who don't have or want to be around screaming children all day.
Stayed 7 nights in Nov 2025

8/10 Good

Bruce, Cypress

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for a location on the water & close to the Melacon Boardwalk, this is the place ! Updated rooms and friendly staff for sure! Wasn't crazy about the Buffet but the restaurants were pretty tasty!
Stayed 3 nights in Nov 2025

8/10 Good

Corinne Leigh

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Small resort, friendly staff, clean and good food. We were there with a group of 12 in Nov 2025. Rooms are small but clean. Food is good. Only 1 restaurant option but the food was good and done well. Nice beach and pool areas. Entertainment each night. 15 min walk to Malecon.
Stayed 7 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 9 nights in Oct 2025

10/10 Excellent

Max Leo

Liked: Cleanliness, staff & service, amenities
Excellent service, location and hotel amenities!
Stayed 2 nights in Nov 2025

6/10 Okay

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good amenities and wonderful staff. However, certain policies of the hotel were below expectations
Stayed 6 nights in Nov 2025

8/10 Good

Douglas J, Penticton

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 7 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was always spotless. Pool staff were very friendly and helpful.
Stayed 7 nights in Nov 2025

10/10 Excellent

Julinena

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, staff at the pool. The front desk staff werent too friendly.
Stayed 5 nights in Nov 2025

8/10 Good

Ruperto

Stayed 4 nights in Oct 2025

8/10 Good

Bonnie Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are so clean.Staff are so friendly.Great location.
Stayed 7 nights in Nov 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beach was much less rocky than usual, which was a nice bonus. There was some minor construction ongoing, due to the recent storm. Being a repeat guest of 15 years, the a/c in the room was not very good. It was quite warm and even when the thermostat noted 21C, it was likely warmer. Our friends staying in another room also had a similar issue. We both notified the front desk/maintenance early in the trip, but it did not improve. Made for some uncomfortable sleeps. Other than that, everything was great!
Stayed 7 nights in Nov 2025

10/10 Excellent

Ashton

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 7 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place, the people are warm & inviting. Fausto is amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ambree

Stayed 4 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Great service in all areas
Stayed 1 night in Nov 2025

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