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Hotel Tropicana - Near Olas Altas Street

3.0 star property

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Photo gallery for Hotel Tropicana - Near Olas Altas Street

Superior Room, 1 King Bed | Beach/ocean view
2 outdoor pools
Lobby
Terrace/patio
Courtyard view

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Puerto Vallarta
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪2 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Courtyard view

Standard Room

  • 13 sq m
  • Studio
  • Sleeps 2

View all photos for Superior Room

In-room safe, WiFi, bed sheets

Superior Room

  • 15 sq m
  • Studio
  • Partial sea view
  • Sleeps 4

View all photos for Basic Room

Basic Room | In-room safe, WiFi, bed sheets

Basic Room

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, WiFi, bed sheets

Junior Suite, 2 Double Beds

  • 15 sq m
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | In-room safe, WiFi, bed sheets

Studio Suite

  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Tropicana - Near Olas Altas Street

On beach with 2 outdoor pools, near Malecon
Spend the day on Hotel Tropicana - Near Olas Altas Street's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers a microwave, room service and a TV with cable channels. A ceiling fan, a hairdryer and a safe are among the other amenities that guests will find.
Hotel Tropicana - Near Olas Altas Street offers 203 air-conditioned accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the clean apartments at Hotel Tropicana - Near Olas Altas Street. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant. This comfortable aparthotel has 203 apartments over 9 floors. Enjoy your stay with amenities like cable TV channels and a microwave in each apartment.
  • Each apartment offers cable TV, a microwave and room service
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Playa de los Muertos and Bay of Banderas
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Tropicana - Near Olas Altas Street and enjoy amenities such as a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach aparthotel also offers a garden and a terrace.

This 3-star Puerto Vallarta aparthotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Hotel Tropicana - Near Olas Altas Street has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 30 metres
  • Street parking available

Family friendly

  • Children's pool

Food and drink

  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 180 for adults and MXN 130 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Casino nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 203 units
  • 9 floors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Tropicana - Near Olas Altas Street

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 25 per person, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults and MXN 130 to 180 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 8:30 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tropicana
Hotel Tropicana Puerto Vallarta
Tropicana Puerto Vallarta

Hotel Tropicana - Near Olas Altas Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 948 out of 2492 reviews
Rating 8 - Good. 755 out of 2492 reviews
Rating 6 - Okay. 392 out of 2492 reviews
Rating 4 - Poor. 211 out of 2492 reviews
Rating 2 - Terrible. 186 out of 2492 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, property conditions & facilities
Great room freindly staff. I would come again
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, room comfort

Awesome views

Amazing staff. Room was outdated but clean and price was right. Views were amazing!! Ocean view.
View at night from room
View from balcony
View from balcony
View
Stayed 2 nights in Feb 2025

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities
My only complaint is allowing people to hog the lounge chairs around the pool all day. They put their towels down at 8:00 a.m. and then merrily went shopping or out for breakfast and would not show back at the pool until 2:00…. There should be a 2 hour limit on the chairs so other people have a chance to enjoy.
Stayed 7 nights in Feb 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness
We loved the location in town and the pool was lovely. We found the staff got friendlier as the week went on. It was a bit annoying that guests went out early and put towels on the chairs even if they didn’t use them for hours.. we rarely got a chair at the beach or pool.
Stayed 7 nights in Feb 2025

10/10 Excellent

jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Booked at the Tropicana for the first time because we stayed next door last year and fell in LOVE with the neighborhood. I knew we would be near the beach and all my favorite restaurants but I didn’t know that this hotel also had its own beach club and restaurant for guests! We were *blessed* with a poolside ground floor room (if you can request a room In the teens you will not be disappointed) that had a super comfy bed and pillows. We met other guests who stay here every year and know the long term staff like they were family. We didn’t have to communicate much with the staff but every time we did they were wonderfully hospitable and kind, going above and beyond every step of the way. My friend was sensitive to the musky smell the humidity cause on the linens in the room, so we kept our air conditioner on the whole stay. Since construction was over, our stay was pretty quiet: from the bathroom ventilation you could hear the service station upstairs, but generally the guests at the poolside were quite quiet and respectful. 10/10 would stay here again!
Stayed 3 nights in Feb 2025

8/10 Good

Colin Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time we've stayed in this hotel and overall, it's a pretty good option and I would recommend it. You can't beat the location - it's within walking distance to almost everything in the Zona Romantica area of PV and they have chairs on the beach you can use. The overall service at the front desk and bar/food service were also great! The only really frustrating thing I experienced is that other guests would put their things on a pool chair right away when it opened in the morning and they wouldn't use it until later in the day if at all. There is a sign telling guests not to hold chairs, but it wasn't enforced - there aren't a ton of chairs, so it was frustrating not to be able to get one in the afternoon even though there were many that were being held and not used. It's much easier to book this hotel on Expedia than their website (their website is pretty outdated), although it would be nice to be able to select the bed size in the booking. You don't know if you are getting two doubles or a king until you arrive.
Stayed 8 nights in Feb 2025

8/10 Good

NAVEEN KUMAR

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

ANNE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked _ big room with kitchen ,lovely pool, location. Didn't like - very old bathroom with mold, liked gate from beach that staff wouldn't open so we had to walk all around to get in. That was crazy.
Stayed 5 nights in Feb 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ana gave us the most beautiful room. We loved it. It was perfect for us!
Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Room comfort

A grand old dame offering good value

Positives: big airy lobby with a great ocean view, large rooms with comfy mattresses, weighty blankets in addition to sheets, plenty of pillows, in-room wifi. Turtle pond is a nice touch, and you get free access to the palapas and chairs on the beach. The sunsets were amazing from my room. Negatives: lots of under-utilized public spaces, old bathroom fixtures, slow check-in experience, not enough pool chairs since guests would hoard them early in the morning. Overall, good value, full of old people, gay-friendly of course.
Stayed 9 nights in Feb 2025

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Felt like it was a grand hotel in days gone by. Could use some work, but it looks like they're working on it. The staff was super friendly and helpful. Very nice experience.
Stayed 11 nights in Feb 2025

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, room comfort

Nice Area

The personnel was very friendly and the area was very nice. Rooms do need a little upgrade. The only thing I did not like about this hotel, They only give you one beach towel per day, I drop mine in the pool so I went to EXCHANGE it, NOT to keep both. And they told NO, Only one use per day
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the view of the room. Amazing service
Stayed 7 nights in Feb 2025

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great beach staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 7 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family

Never again, hotels.com

Hotels.com allowed us to book a room when the hotel staff said there were no such rooms available. The hotel staff were great but hotels.com representatives were absolutely horrible in handling this, later blaming this on the hotel and claiming they were only "mediators." There was no resolution and my family had to split up and stay with friends for the night.
Stayed 1 night in Feb 2025

4/10 Poor

Robin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked and paid for a Superior Room in advance and were given a bad room overlooking a noisy street with a leaking bathroom sink. Water on the floor around the bathroom sink cabinet constantly. We’ve visited Tropicana many times over the years and as repeat customers expected better. Sorry but we won’t be back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

rickey

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

james

It was ok no fridge in my room yet they charge for ice.The view was nice.I believe there is far better hotels with better prices and way more accommodations it was ok but I’ll never stay there again
Stayed 4 nights in Feb 2025

8/10 Good

Cary

Liked: Cleanliness, property conditions & facilities
nice staff, great location
Stayed 14 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Overall our stay was great. Two concerns: 1. When we arrived at 4:00 PM to check-in, the Front Desk Reception said the hotel was full. Confused, I said we had a reservation. She then wrote on a piece of paper "tip" and tapped her pen on those words several times. I was taken aback, but because she had not yet assigned us a room, and had said the hotel was full, I felt forced to pay it. 2. Hotel practice of allowing guests to put towels on both beach chairs and the loungers around the pool, effectively 'reserving' the spot for the entire day. Multiple times we'd arrive at the pool around 10:30 AM, and the ~35 chairs all had towels draped across them, but not a single person in sight. I was so frustrated one day I simply moved the towels and we sat down on two lounge chairs, spent 30 minutes in the pool, then left - still before the people showed up. Ditto on the beach chairs. Overall we had a great time. Hotel was basic but clean, staff friendly. And you can't beat the location.
Stayed 4 nights in Feb 2025

8/10 Good

Cathy, elgin

Travelled with family
Liked: Cleanliness, amenities
Good location, great pool, pool bar and beach. This is an older hotel and needs bathroom renovations. Style is traditional mexico. Great value and friendly staff.
Stayed 3 nights in Feb 2025