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Hotel Plaza Grande

5.0 star property
VIP Access

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Photo gallery for Hotel Plaza Grande

Front of property
Reception
Premium Suite, 2 Single Beds, Park View | 1 bedroom, premium bedding, down duvets, in-room safe
Terrace/patio
Premium Suite, 2 Single Beds, Park View | 1 bedroom, premium bedding, down duvets, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Garcia Moreno N5-16 Y Chile, Quito, Pichincha
  • Place, Independence Square
    ‪1 min walk‬
  • Place, Catedral Metropolitana de Quito
    ‪3 min walk‬
  • Place, Basilica of the National Vow
    ‪10 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, in-room safe

Royal Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Single Beds, Park View

Premium Suite, 2 Single Beds, Park View | 1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 2 Single Beds, Park View

  • 45 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, 1 King Bed, City View

Royal Suite, 1 King Bed, City View | 1 bedroom, premium bedding, down duvets, in-room safe

Royal Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Single Beds, Courtyard Area

Royal Suite, 2 Single Beds, Courtyard Area | 1 bedroom, premium bedding, down duvets, in-room safe

Royal Suite, 2 Single Beds, Courtyard Area

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite, 1 King Bed, Park View

Premium Suite, 1 King Bed, Park View | 1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Plaza Grande

Colonial hotel with free breakfast and rooftop terrace
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services and a business centre.
Hotel Plaza Grande offers 15 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Quito hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Plaza Grande. During your stay, you're just a quick walk from Independence Square. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Independence Square and Catedral Metropolitana de Quito
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, a meeting room, and limo/town car service. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hotel Plaza Grande.

This Colonial Quito hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.
Café Plaza Grande – On-site restaurant.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 12 per day)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Plaza Grande

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Grande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 80 per night.
  • Cots (infant beds) are available for USD 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 12 per day(328 ft away; open 24 hours)
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Grande
Hotel Plaza Grande Quito
Plaza Grande
Plaza Grande Hotel
Plaza Grande Quito
Hotel Plaza Grande Hotel
Hotel Plaza Grande Quito
Hotel Plaza Grande Hotel Quito

Hotel Plaza Grande Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 200 out of 215 reviews
Rating 8 - Good. 9 out of 215 reviews
Rating 6 - Okay. 2 out of 215 reviews
Rating 4 - Poor. 2 out of 215 reviews
Rating 2 - Terrible. 2 out of 215 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Stayed 3 nights in Oct 2025

10/10 Excellent

Sabrina, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exceptional, very clean, the hotel and room was immaculate, it's one of the finest hotels I've ever stayed. Highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonnevy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable service

Checkin/out was easy and the services were impeccable .Everyone was friendly,nice ,courteous and helpful .The hotel is situated in front of the presidential palace.Will stay here again
Stayed 2 nights in Sep 2025

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Jason L, Scarsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is OUTSTANDING - right across the street from the Presidential Palace. So convenient for walking, eating, enjoying the city. Quiet too! The staff is outstanding and we couldn't walk in or out of the door with the best service ever. We love this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Pamela, San Clemente

Liked: Cleanliness, staff & service
Wonderful people and location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Truly excellent service - whatever I needed they provided. Much of the staff spoke good English also, for any travelers who don't have great Spanish. Highly recommend :)
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff wanted to do is serve you and make your stay was pleasent. Food was great including a wonderful full breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Silvana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing in everything. Staff was amazing. Very friendly and attentive. No words describe how amazing this hotel is. Location, price and staff and service
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the nicest, most accommodating staff. We LOVED our stay and can't wait to return!
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great staff. The location is very safe with plenty of police presence. We took the taxis everywhere.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most incredible service in an unbeatable location! The breakfast was great, the building was stunning, and we will definitely come back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Abdulhameed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Antonio, Aventura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff but nothing inside the hotel for that price! Breakfast very poor! And the access to the hotel not easy!
Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
The location in historic town center was very convenient to sites and excursions, however it was noisy at night. The church bells rang at 3am, etc...which interrupted a good night's rest. The room was spacious and had a lot of charm-the king size bed was extremely hard and not comfortable. There was one concierge throughout our stay (he checked us in) who was very attentive, helpful and professional...wish we remembered his name. It was nice to have the restaurant in the same building as the room. The food was decent.
Stayed 3 nights in May 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. The service was top rate. I would stay there again and I highly reccomend it!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood had little charm but the property and staff were world class.
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in best location in Quito

We were pleasantly surprised by the outstanding location, vintage style, & well-heeled service from every single staff member during our entire stay. Bravo to the management for the training excellence. We looked forward to our delightful breakfast each morning watching the plaza awaken before us & the guards standing sentry at the Presidential Palace.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 3 nights in Dec 2024