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The Umstead Hotel and Spa

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Photo gallery for The Umstead Hotel and Spa

Sauna, hot tub, steam room, body treatments, aromatherapy
Reception
Lounge
Seasonal outdoor pool
Sauna, hot tub, steam room, body treatments, aromatherapy

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
100 Woodland Pond Dr, Cary, NC, 27513
  • Place, The Umstead Spa
    ‪1 min walk‬
  • Place, William B. Umstead State Park
    ‪8 min walk‬
  • Place, Lake Crabtree County Park
    ‪1 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Suite, Balcony, Lake View

Executive Suite, Balcony, Lake View | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, Balcony, Lake View

  • Lake view
  • 86 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Governors)

Flat-screen TV, DVD player, iPod dock

Suite (Governors)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, Balcony, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Lake View

9.6 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Living area | Flat-screen TV, DVD player, iPod dock

Presidential Suite

  • 160 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Signature)

Flat-screen TV, DVD player, iPod dock

Suite (Signature)

  • 112 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Spa Level)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Accessible (Spa Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible (Spa Level)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Balcony

  • 100 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Umstead Hotel and Spa

This smoke-free resort features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and valet parking.
The Umstead Hotel and Spa offers 150 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Umstead Hotel and Spa. During your stay, you're just a quick walk from The Umstead Spa. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Herons, a fine-dining restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with Swedish massages, aromatherapy or body scrubs at The Umstead Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, bicycles to rent and yoga classes
  • 6 minutes by car from North Carolina State Fairgrounds and 6 minutes from North Carolina State University
  • Pets welcome for a fee (restrictions apply)
The Umstead Hotel and Spa offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and a garden are also featured at the luxury The Umstead Hotel and Spa. Free self parking is available.

This 5-star Cary resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Herons – This fine-dining restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 14 per night)
  • Limited on-site self and valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Herons

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

The Umstead Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 661 out of 774 reviews
Rating 8 - Good. 67 out of 774 reviews
Rating 6 - Okay. 21 out of 774 reviews
Rating 4 - Poor. 9 out of 774 reviews
Rating 2 - Terrible. 16 out of 774 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Our room was spotless, the beds are so comfortable and the staff goes the extra mile to make your stay comfortable!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff room xlnt Comfy bed Great shower
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities
Always a great visit!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Property conditions & facilities
Awesome hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
The bed was an absolute dream. The service from every staff member was exceptional. The amenities were fantastic. This hotel is everything you have read and heard about but better.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Staff, cleanliness, room, location all were beyond excellent. The Umstead is beautiful. My wife said the spa was excellent as well. Looking forward to our return visit in the spring.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
All staff were excellent! 5 stars each of them.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Sadly, we did not have time to use the spa or gym.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious and spotless. The beds are fantastic! The gym is great. We ate at in the lounge every night, and it was great. This is just a wonderful hotel!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Lovely bed and room. Service and food was incredible.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities
The staff. Abdel went out of his way to get my sister extra chocolate for her birthday and found more of the delicious herbal tea for me. Our waitress during brunch was attentive without being intrusive. The food was fantastic. Cory gave me the best deep tissue massage that I have ever had, and tips for home stretches to help my back.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to high reviews

Loved the hotel and staff, I highly recommend it
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ulrich H

Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent experience. Beautiful hotel, rooms and very well trained staff. Highly recommended.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
elegant beautiful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ageliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff, delish food, luxury and relaxation, spa was top notch. Very accommodating hotel and spa.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dillon

Liked: Amenities
Favorite place!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shenae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay with great staff!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

JEFFREY

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent guests at the Umstead. It is one of the best hotel/spas where we have ever spent time. Very professional staff, clean, well decorated, beautiful grounds with walking paths. Heron’s restaurant is on Forbes best rated list. Well worth the price of admission!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and upgraded. Excellent turn down service. Food at cafe was excellent. Spa experience needs to be improved- quiet areas aren’t quiet, bring your swimsuit because they don’t tell everyone to do that and you miss out on amenities and massage therapist was heavy handed despite corrections.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice...great ambiance and location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite place top to bottom
Stayed 2 nights in Aug 2025

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