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Hotel Astor

3.0 star property

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Photo gallery for Hotel Astor

Garden
Front of property
Standard Single Room | Desk, bed sheets
Terrace/patio
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5ta. Calle 4-60 Zona 1, Retalhuleu
  • Place, San Antonio de Padua Church
    ‪2 min walk‬
  • Place, Museo de Arqueología y Etnología
    ‪2 min walk‬
  • Place, Museum of Archeology and Ethnology
    ‪2 min walk‬
  • Airport, Retalhuleu (RER)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, bed sheets

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Desk, bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, bed sheets

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds

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The price is €66
includes taxes & fees
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About this property

Hotel Astor

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Astor offers 20 air-conditioned accommodations with complimentary bottles of water and free toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Astor, you're just a quick walk from San Antonio de Padua Church. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Regional cuisine while dining at Los Bodegones
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from San Antonio de Padua Church and Museum of Archeology and Ethnology
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 6 meeting rooms available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Astor. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Retalhuleu hotel.

Guests are served a free full breakfast daily from 7 AM to 10 AM.
Los Bodegones – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Bodegones

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Astor

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 5 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Hotel Astor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 39 reviews
Rating 8 - Good. 11 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 4 out of 39 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

yeny

Stayed 3 nights in Dec 2025

2/10 Terrible

Ronald

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Las habitaciones no están mal ,todo lo cobran,pedí un cambio de paño y me cobraron 2 quetzales,pedímos un vaso con agua caliente y cobraron 15 quetzales,nos sentamos en una mesa al lado de la piscina y una señorita nos dijo que debíamos retirarnos de ahí o si no nos tenía que hacer un cargo a la habitación..las habitaciones no tienen jabón.las instalaciones están muy deterioradas no es como se ve en las fotos,el desayuno es demasiado básico si pides leche para el café te la cobran como extra .. En general no recomiendo este hotel..
Stayed 1 night in Jan 2026

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and conditions were good
Stayed 1 night in Dec 2025

10/10 Excellent

Danilo

Liked: Cleanliness, amenities
Great place to stay. I highly recommend this place
Stayed 11 nights in Dec 2025

10/10 Excellent

Byron

Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Not exactly cheap (83€) but worth it. Clean, staff friendly, and the whole hotel is very cute with a lot of Latin American atmosphere and design. Parking available on the backside, or just in front along the street. Very good location, Plaza Central, cathedral, supermarket and bank within just a few meters, what else does a tourist need...?
Stayed 1 night in Nov 2025

8/10 Good

Henry

Travelled with family
Liked: Staff & service, amenities
The staff were polite and kind. The outdoor patio was nice and enjoyable. Unfortunately, we had to shower in cold water and we could hear all the noise from the party across the street.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place friendly people excellent services
Stayed 12 nights in May 2025

6/10 Okay

Juan

Travelled with family
Disliked: Property conditions & facilities

They can do better

Shower door got stuck all the time,WiFi is to slow,no pool time after 10:pm but they have live music after 10:00 pm? Tables are to close to the rooms no privacy
Stayed 2 nights in May 2025

10/10 Excellent

Kerem Susana

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

eduardo, Calhoun

Liked: Amenities
Buena atención
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019

8/10 Good

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities

Business trip Hotel

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel to stay

Very nice hotel, I would def stay here if I come back again.
Stayed 5 nights in Oct 2017

8/10 Good

TETZE, MARYLAND U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Stayed 1 night in Aug 2017

2/10 Terrible

Mehdi, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

On the verge of scam.

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Stayed 2 nights in Aug 2017

10/10 Excellent

Melany

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones están excelentes, la atención personalizada de en recepción muy profesional... Excelente en todo!!!
Stayed 1 night in Jan 2026

10/10 Excellent

ALFONSO

Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal, instalaciones muy bonitas
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 2 nights in Jun 2025

2/10 Terrible

Justiniano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Travelled with family and small children
Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice please the bar was amazing good service !!!
Stayed 3 nights in Jun 2023