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Holiday Inn Express Chester by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chester by IHG

Free buffet breakfast
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Room amenity
Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1911 W Hundred Rd, Chester, VA, 23836
  • Place, Parker's Battery Park
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪17 min drive‬
  • Place, Short Pump Town Center
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Bathroom | Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (Bed Type Assigned at Check-In)

Standard Room (Bed Type Assigned at Check-In) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

Holiday Inn Express Chester by IHG

Hotel in Chester with 24-hour fitness centre and free breakfast
Along with a 24-hour fitness centre, this hotel has a business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Chester by IHG offers 95 accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels and pay-per-view films.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Holiday Inn Express Chester by IHG, you're just a quick walk from Parker's Battery Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Parker's Battery Park and 5 minutes from The Lazy Daisy
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available. Event space at this hotel measures 1250 square feet (116 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Chester by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Chester hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express
Holiday Inn Express Chester
Holiday Inn Express Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Hotel

Holiday Inn Express Chester by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 469 reviews
Rating 8 - Good. 138 out of 469 reviews
Rating 6 - Okay. 73 out of 469 reviews
Rating 4 - Poor. 31 out of 469 reviews
Rating 2 - Terrible. 21 out of 469 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but the toilet is very low and hurt my back sitting on it.
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Accessible parking, front desk staff and cleaning crew great customer service and very pleasant. Breakfast was excellent. Clean and comfortable bed. Quiet, everything clean, cozy. Loved my stay and highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En couple
Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big included a refrigerator and microwave which wad super convenient! Yhe bed was very comfortable and the mattresses were firm.
Stayed 4 nights in Oct 2025

6/10 Okay

Lauren

Stayed 2 nights in Oct 2025

6/10 Okay

Keesha

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Raymond

Stayed 2 nights in Oct 2025

6/10 Okay

Keisila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Property was pretty clean, however, in my room the sink stopper thing was jammed so water filled in the sink when washing your hands, the toilet flusher was old and had to be handled with care in order to flush, and there was tissue stuffed in a hole near the ceiling. The hotel needs basic upgrades.
Stayed 2 nights in Oct 2025

8/10 Good

NINNETTE

Travelled with family
Liked: Cleanliness, staff & service
It was a nice room. Good area. Nice staff. But the room did require some maintenance. Wallpaper loose in the bathroom. Tub stained yellow. Floor was cracked. But very clean otherwise
Stayed 3 nights in Oct 2025

6/10 Okay

David J

Stayed 3 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and room was beautiful
Stayed 1 night in Oct 2025

8/10 Good

Bernestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Helpful staff. Convenient location
Stayed 2 nights in Oct 2025

2/10 Terrible

Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

Kristipher

Stayed 1 night in Jun 2025

8/10 Good

Deborah

Stayed 4 nights in Sep 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was nice. Unfortunately I did not get to take advantage of the breakfast due to time. Start at 6AM and closes down by 9AM. First morning we weren't up in time. Next day we left too early. Not a big deal. Room was spacious, staff was great on check in and out. Only thing I really had difficulty with was the TV kept losing it's signal. The overall experience was great. This location is close enough to dining and even grocery. Thank you for the stay!
Stayed 3 nights in Sep 2025

6/10 Okay

Laura

Stayed 2 nights in Jul 2025

8/10 Good

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service
Air conditioning system didn't work. Service is needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

FRED L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfortable

The bed was comfortable & breakfast was good. Many options to choose from on their breakfast buffet.
Stayed 1 night in Aug 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Have stayed here before with no complaints. The beds ar
Stayed 3 nights in Aug 2025

8/10 Good

OLUBUNMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, room comfort

Good stay. Better maintenance?

Overall, good stay. Staff was wonderful. Breakfast was wonderful. Beds were comfy. Seems like a very old hotel that needs better maintenance. No hook to hang towels on. Stained carpet. Rusting fixtures in restroom. TV…terrible! Never could watch a whole show as it just skips in and out. Restarted several times, never solved it. Overall, ok stay but some details could be addressed.
Stayed 4 nights in Aug 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Property conditions & facilities
The room had a mildew smell
Stayed 1 night in Aug 2025

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